Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Development of Case Management Activities Inventory in Community Welfare Centers

사회복지관 사례관리 활동목록 개발

  • 민소영 (경기대학교 사회복지학과)
  • Received : 2017.01.23
  • Accepted : 2017.04.20
  • Published : 2017.04.28
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Abstract

The purpose of this study is to develop case management activities inventory and analyze the perception on case management practice using importance-performance analysis(IPA) in community welfare centers. The comprehensive literature review and the content analysis from the professional scholar and social workers produced 89 items of case management activities items. A survey was conducted to 277 case managers in community welfare centers. The exploratory factor analysis, reliability and validity analysis developed the case management activities inventory comprised of 11 factors and 61 items. Suggestions were made to improve case management practice in community welfare centers.

본 연구는 사회복지관에서 사례관리를 실천할 때 기본적으로 수행해야할 사례관리활동의 목록을 과학적 방법에 기반하여 개발하는 데 목적을 두었다. 이를 위하여 먼저 문헌조사와 전문가들의 내용타당도를 확보하여 89개의 예비항목을 개발하였다. 체계표집방식을 활용하여 전국의 사회복지관 127개소를 무작위로 선정하고, 각 기관에서 현재 사례관리를 수행하고 있는 실무자 277명을 대상으로 척도의 타당화를 확인하였다. 탐색적 요인분석, 신뢰도, 타당도 분석을 통하여 최종적으로 11요인의 61개 항목으로 구성된 사례관리활동목록을 개발하였다. 개발된 사례관리활동목록을 바탕으로 실천전략을 제시하였다.

Keywords

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