Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Convergence Relationship between Job Stress and Mental Health of Subway Operators after the Installation of Screen Doors

안전문(screen doors) 설치 이후 지하철 기관사의 직무스트레스와 정신건강과의 융복합적 관련성

  • Received : 2017.02.21
  • Accepted : 2017.04.20
  • Published : 2017.04.28
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Abstract

This study was conducted to determine the relationship between the job stress levels of 669 subway operators in Seoul after the installation of screen doors and their mental health. Data were collected using a structured questionnaire and via web site. A multiple linear regression analysis was conducted using the SPSS 20.0 statistical program. The total score of job stress turned to be higher than the standard score, and physical environment, job demand, insufficient job autonomy, interpersonal conflict and occupational climate were within the top 50% and organizational system within the top 25%. A correlation analysis revealed that job stress was positively correlated with all sub-domains of mental health. In terms of effects of job stress on mental health, there were significant differences according to job demand, organizational system, lack of reward and occupational climate, with an explanatory power of 36.6%. It is expected that this study can provide foundation for the establishment of organizational measures accustomed to job characteristics to prevent job stress of subway operators and the development and implementation of intervention programs for mental health promotion.

본 연구는 서울시 소재 지하철 기관사 669명을 대상으로 안전문(screen doors) 설치 이후 직무스트레스 수준 및 직무스트레스와 정신건강과의 관련성을 파악하고자 실시하였다. 자료 수집은 구조화된 설문지로 웹 사이트에서 하였고, 자료 분석은 SPSS 20.0 통계프로그램을 이용하여 다중선형회귀분석을 실시하였다. 연구결과, 지하철 기관사의 직무스트레스 전체 점수는 기준 점수 보다 높았으며, 물리환경, 직무요구, 직무자율성 결여, 관계갈등 및 직장문화는 상위 50%에, 조직체계는 상위 25%에 해당되었다. 상관분석결과, 직무스트레스는 정신건강 하위영역 모두와 유의한 양의 상관관계로 나타났다. 직무스트레스가 정신건강에 미치는 영향에서는 직무요구, 조직체계, 보상부적절 및 직장문화에서 유의한 차이가 있었으며, 설명력은 36.6%이었다. 향후 지하철 기관사의 직무스트레스 예방을 위해 직무특성에 맞는 조직차원의 관리방안마련과 정신건강증진을 위한 중재프로그램의 개발 및 운영을 위한 근거마련의 자료로 활용하고자 한다.

Keywords

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