Understanding Acceptance of Fintech Service in Korea: Focused on Decomposed TPB into TAM

우리나라 소비자의 핀테크 수용 모형의 탐색: 기술수용모형의 분해계획행동이론을 중심으로

  • Joo, Jihyuk (Depart. of Media & Communication, Far East University)
  • 주지혁 (극동대학교 미디어홍보학과)
  • Received : 2017.02.26
  • Accepted : 2017.04.20
  • Published : 2017.04.28


This study explored an appropriate research model that could explain and predict the spread of fintech, a new financial services in Korea. We reviewed two theoretical frameworks, theory of planned behavior(TPB) and technology acceptance model(TAM), which are frequently cited to explain human behavior and new technology adoption, respectively. Then, we proposed a decomposed theory of planned behavior(DTPB) as a research model and examined the model through PLS path modeling. As a result, every path except PEOU-ATT path in TAM is significant, and the explanatory power toward behavioral intention(R2=0.573) is also significantly greater in the proposed model. Accordingly, the proposed DTPB is appropriate to explain the spread of fintech in Korea. Finally, suggestions for the following studies are discussed.

이 연구는 최근 우리나라에 도입되고 있는 새로운 금융서비스인 핀테크의 확산을 설명하고 예측하기 위한 연구모형을 탐색하는데 목적이 있다. 이를 위해 인간행동과 새로운 기술수용을 설명하는데 각각 자주 인용되고 있는 이론인 계획행동이론(TPB)과 기술수용모형(TAM)을 검토하여 이를 융합한 분해계획행동이론(DTPB, Decomposed theory of planned behavior)을 연구모형으로 제안하고 PLS 경로모형분석을 통해 검정하였다. 연구결과, TAM 경로 중 하나인 인지한 용이성-태도(PEOU-ATT) 경로를 제외한 모든 경로가 유의하였고, 모형의 설명력은 57.3%로 유의하게 나타났다. 따라서 우리나라의 핀테크 확산을 설명하는데 본 연구가 제안한 DTPB가 적절한 것으로 입증되었다. 마지막으로 후속 연구를 위한 제안을 제시하였다.


Supported by : 극동대학교


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