Journal of Korean Library and Information Science Society (한국도서관정보학회지)

Korean Library and Information Science Society (한국도서관정보학회)
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Exploring Older Adults' Experienced Barriers and Emotional Changes in Seeking Health Information

건강정보검색에서 노인이 경험하는 어려움과 감정변화

  • 나경식 (건국대학교 문헌정보학과) ;
  • 정용선 (동신대학교 간호학과)
  • Received : 2016.11.22
  • Accepted : 2017.03.07
  • Published : 2017.03.31
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Abstract

This study aims to explore older adults' experiences on cognitive and physical barriers and emotional changes of interactions from their health information seeking. Total of 10 older adults aged 65 or more were individually interviewed. The results show that the older adults may experience more difficulty from the perspectives on cognitive and physical barriers. The cognitive barriers are to: 1) know information resource and information search skills, 2) to choose relevant information, and 3) to know information search tools. The physical barriers for them to consider are eyes, hands, legs, and the whole body when accessing health information. In terms of emotion, the older adults express curiosity and negative emotion and at the beginning of the search and then they have more emotional expressions in the middle, and then they express positive emotion at the end of the search. The results suggest that information professionals should consider library as a connection to help them reduce these barriers and stabilize emotional changes.

본 연구는 노인이 건강정보검색에서 어떠한 어려움과 감정변화를 경험하는지를 살펴보고자 하였다. 이를 위해, 총 10명의 노인들을 대상으로 개별면담을 실시하였고, 그 결과 참여한 노인들이 경험하는 어려움에는 크게 인지적 어려움과 신체적 어려움이 있는 것으로 나타났다. 인지적인 어려움에는 첫째, 어디에서 어떻게 건강정보를 찾는지의 어려움을 나타내었고, 둘째, 정보검색도구의 이용의 어려움을 나타내었고, 셋째, 신뢰할 수 있는 정확한 정보선택의 어려움을 나타내었다. 참여한 노인들의 신체적인 어려움에 대해서는 눈, 손, 다리, 몸 전체에 어려움이 있다고 나타내고 있었다. 감정변화에 대해서는 정보검색 초기에는 '궁금하다'와 '감정이 없었다'가 중간단계에는 여러 감정상태를 보이다가 정보를 찾은 후에는 긍정적인 감정표현과 건강에 대한 경각심이나 두려움이 한편으로 생기기도 하였다. 이러한 연구결과를 도서관의 관점에서 분석하고 논의한 후, 노인들을 위한 도서관의 역할을 제언하였다.

Keywords

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