DOI QR코드

DOI QR Code

조직성숙도와 조직성과 간의 소프트웨어 정책의 효과분석

The Moderating Effects of Software Policy between Organizational Capability Maturity and Organizational Performance

  • 오원근 (동국대학교 일반대학원 경영정보학과) ;
  • 김인재 (동국대학교 경영대학 경영정보학과)
  • 투고 : 2017.08.21
  • 심사 : 2017.11.27
  • 발행 : 2017.12.31

초록

The purpose of this study is to investigate how software policy shows the moderating effects between organizational capability maturity and organizational performance. The software policy includes the proportions of development personnel and development budget that can affect organizational performance. It is important to empirically identify whether the ratios of budget and personnel, which are some of the main policy indexes of the organization can promote the causal relationship between organizational maturity and organizational performance. These personnel and budget may be assumed to affect the causal relationship between organizational capability maturity and organizational performance. The results of this study shows that the moderating effects of software policy are partially proved. The two policy indexes, personnel ratio and budget ratio, showed a moderating effect between process implementation and organizational performance, but did not show any moderating effect between quantitative management and organizational performance. This is because the companies participating in the survey are still in the early stages of quantitative process management and quantitative management does not show the differentiated results among the participating organizations. The significance of this study is as follows. In the academic aspect, the causal relationship between organizational maturity and organizational performance was examined empirically, and it was analyzed whether the two adopted policy indicators have a moderating effect between organizational maturity and organizational performance. On the practical side, the analysis suggested that the ratios of budget and personnel emphasized by the government or organization played a role of facilitating the organizational maturity and organizational performance.

키워드

참고문헌

  1. Agarwal, M. and K. Chari, "Software Effort, Quality, and Cycle Time : A Study of CMM Level 5 Projects", IEEE Transaction on Software Engineering, Vol.33, No.3 2007, 145-156. https://doi.org/10.1109/TSE.2007.29
  2. Baddoo, N. and T. Hall, "Motivators of Software Process Improvement : An Analysis of Practitioners' Views", Journal of Systems and Software, Vol.62, No.2, 2002, 85-96. https://doi.org/10.1016/S0164-1212(01)00125-X
  3. Basili, V.R. and G. Caldiera, "Improve Software Quality by Reusing Knowledge and Experience", Sloan Management Review, Vol.37, No.1, 2012.
  4. Bae, B.Y., The Concept and Applications of the Structured Equation Model, Daekyung Press, 2002. (배병렬, 구조방정식모델 이해와 활용, 도서출판 대경, 2002.)
  5. Chrissis, M., M. Konrad, and S. Shrum, CMMI : Guidelines for Process Integration and Product Improvement, Addison Wesley, 2003.
  6. Dyba, T., "An Empirical Investigation of the Key Factors for Success in Software Process Improvement", IEEE Transactions On Software Engineering, Vol.31, No.5, 2005, 410-424. https://doi.org/10.1109/TSE.2005.53
  7. El Emam, K. and A. Birk, "Validating the ISO/IRC 15504 Measures of Software Development Process Capability", The Journal of Systems and Software, Vol.51, No.2, 2000, 119-149. https://doi.org/10.1016/S0164-1212(99)00117-X
  8. Fornell, C. and D.F. Larcker, "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error", Journal of Marketing Research, Vol.18, No.3, 1981, 39-50. https://doi.org/10.2307/3151312
  9. Goldenson, D., K. El Emam, J. Herbsleb, and C. Deephouse, Empirical Studies of Software Process Assessment Methods-Elements of Software Process Assessment & Improvement, IEEE Computer Society Press, 1999.
  10. Goldenson, D.R. and J.D. Herbsleb, "After the Appraisal : A Systematic Survey of Process Improvement, its Benefits, and Factors that Influence Success Technical Report(Vol. CMU/SEI-95-TR-009)", Software Engineering Institute, 1995.
  11. Gorla, N. and S.C. Lin, "Determinants of Software Quality : A Survey of Information Systems Project Managers", Information and Software Technology, Vol.52, No.6, 2010, 602-610. https://doi.org/10.1016/j.infsof.2009.11.012
  12. Hall, T., A. Rainer, and N. Baddoo, "Implementing Software Process Improvement : an Empirical Study", Software Process Improvement and Practice, Vol.7, No.1, 2002, 3-15. https://doi.org/10.1002/spip.150
  13. Hunter, R., "IEEE Software Engineering Project Management : Core of Knowledge", University of Strathclyde, Glasgow White Paper, 1999.
  14. Koufteros, X. and G. Marcoulides, "Product Development Practices and Performance : A Structural Equation Modeling-based Multigroup Analysis", International Journal of Production Economics, Vol.103, No.1, 2006, 286-307. https://doi.org/10.1016/j.ijpe.2005.08.004
  15. Lee, S.E. and H.S. Yang, "The Software Process Assessment of Software Companies by Analyzing Software Process Capability Level", Journal of Information Technology Services, Vol.6, No.3, 2007, 129-139. (이상은, 양해술, "SW 프로세스 능력수준 분석을 통한 국내 SW 기업 프로세스 진단", 한국IT서비스학회지, 제6권, 제3호, 2007, 129-139.) https://doi.org/10.3923/itj.2007.129.134
  16. Ministry of Science, "ICT and Future Planning", K-ICT Strategy, 2015. (미래창조과학부, "K-ICT 전략", 2015.)
  17. Ngwenyama, O. and P.A. Nielsen, "Using Organizational Influence Processes to Overcome IS Implementation Barriers : Lessons from A Longitudinal Case Study of SPI Implementation", European Journal of Information Systems, Vol.23, No.2, 2014, 205-222. https://doi.org/10.1057/ejis.2012.56
  18. NIA, "Public Sector Outsourcing Promotion Status", 2001. (한국전산원, "공공부문 아웃소싱 추진 현황", 2001.)
  19. Ravesteyn, P., M. Zoet, J. Spekschoor, and R. Loggen, "Is There Dependence Between Process Maturity and Process Performance?", Communications of the IIMA, Vol.12, No.2, 2012, 65-80.
  20. Staples, M. and M. Niazi, "Systematic Review of Organizational Motivations for adopting CMM-based SPI", Information and Software Technology, Vol.50, No.7, 2008, 605-620. https://doi.org/10.1016/j.infsof.2007.07.003
  21. Staples, M., M. Niazi, R. Jeffery, A. Abrahams, P. Byatt, and R. Murphy, "An Exploratory Study of Why Organizations Do Not Adopt CMMI", The Journal of Systems and Software, Vol.80, No.6, 2007, 883-895. https://doi.org/10.1016/j.jss.2006.09.008
  22. Stelzer, D. and W. Mellis, "Success Factors of Organizational Change in Software Process Improvement", Software Process Improvement and Practice, Vol.4, No.4, 1998, 227-250. https://doi.org/10.1002/(SICI)1099-1670(199812)4:4<227::AID-SPIP106>3.0.CO;2-1
  23. Sulayman, M., C. Urquhart, E. Mendes, and S. Seidel, "Software Process Improvement Success Factors for Small and Medium Web Companies : A Qualitative Study", Information and Software Technology, Vol.54, No.5, 2012, 479-500. https://doi.org/10.1016/j.infsof.2011.12.007
  24. Swinarski, M., D.H. Parente, and R. Kishore, "Do small IT Firms Benefit from Higher Process Capability?", Communications of the ACM, Vol.55, No.7, 2012, 129-134. https://doi.org/10.1145/2209249.2209276
  25. Unterkalmsteiner, T., A.K.M. Gorschek, I. Moinul, C.K. Cheng, R.B. Permadi, and R. Feldt, "Evaluation and Measurement of Software Process Improvement-A Systematic Literature Review", IEEE Transactions on Software Engineering, Vol.38, No.2, 2012, 398-424. https://doi.org/10.1109/TSE.2011.26
  26. Xiong, W. and Y. Cao, "Comments on Software Process Improvement Methodologies Using QFD", Applied Mathematics & Information Sciences, Vol.7, No.3, 2013, 1137-1143. https://doi.org/10.12785/amis/070335