Journal of the Korea Convergence Society (한국융합학회논문지)

Korea Convergence Society (한국융합학회)
권호 표지
DOI QR코드

DOI QR Code

A Convergence Study about Influences of Emotional Intelligence and Job Embeddedness on Turnover Intention in General Hospital Nurses

종합병원 간호사의 감성지능과 직무배태성이 이직의도에 미치는 영향에 관한 융합연구

  • Song, Min Jung (Department of Nursing, Samsung Changwon Hospital) ;
  • Choi, So Young (College of Nursing.Institute of Health Science, Gyeongsang National University)
  • 송민정 (삼성창원병원) ;
  • 최소영 (경상대학교 간호대학.건강과학연구원)
  • Received : 2017.01.02
  • Accepted : 2017.02.20
  • Published : 2017.02.28
Download PDF
⟨ Previous Next ⟩

Abstract

The purposed of this study was to identify the factors that affect turnover intention in general hospital nurses. The study subjects were 110 general hospital nurses agreed to participate and understand the purpose of the study. The collected data were analyzed using SPSS WIN 18.0 program. The mean score of emotional intelligence was 3.51 points, and the mean score of job embeddedness was 3.09 points, and the mean score of turnover intention was 3.61 points. Emotional intelligence and turnover intention had a negative correlation, job embeddedness and turnover intention had a negative correlation and emotional intelligence and job embeddedness had positive correlation. The factor with the largest effect on turnover intention was job embeddedness (${\beta}$=-.298, p<.001). The explanatory power of job embeddedness on turnover intention was 21.0%. Therefore, we propose the implementation of a study to develop and apply nursing intervention programs to improve job embeddedness.

본 연구는 종합병원 간호사의 감성지능, 직무배태성 및 이직의도 정도를 확인하고 감성지능과 직무배태성이 이직의도에 미치는 영향을 규명하기 위하여 시도되었다. 연구방법은 2015년 7월1일부터 8월 1일까지 700병상 이상의 일개 종합병원에 근무하는 간호사 110명을 대상으로 설문조사한 자료를 SPSS 18.0으로 분석하였다. 본 연구결과 본 연구대상자의 감성지능은 3.51점(범위 1~5점), 직무배태성은 3.09점(범위 1~5점), 이직의도는 3.61점(범위 1~5점)이었다. 감성지능과 직무배태성은 이직의도와 유의한 음의 상관관계를 보였으며, 감성지능과 직무배태성은 양의 상관관계를 보이는 것으로 나타났다. 이직의도에 가장 영향을 미치는 요인은 직무배태성이었으며(${\beta}$=-.298, p<.001) 설명력은 21.0%이었다. 본 연구결과를 바탕으로 간호사들의 이직의도를 감소시키기 위해서는 직무배태성을 증진시키는 방안을 적극적으로 마련할 필요가 있다.

Keywords

References

  1. Y. J. Kim, "The Influence of a General Hospital Nurse's Emotional Labor, Emotional Intelligence on Job Stress", Journal of Digital Convergence, Vol. 12, No. 9, pp. 245-253, 2014. https://doi.org/10.14400/JDC.2014.12.9.245
  2. W. S. Cho, M. S. You, "Problems and Prospects of Nursing Research on Job Stress in Korea", The Journal of Korean Nursing Administration Academic Society, Vol. 19, No. 1, pp. 63-75, 2013. https://doi.org/10.11111/jkana.2013.19.1.63
  3. Hospital Nurses Association, 2013. A Survey on hospital care staffing status. http://www.khna.or.kr/web/information/resource.php
  4. E. H. Kim, "Mediation effect of organizational citizenship behavior between job embeddedness and turnover intention", Master's thesis Kyungpook National University, 2012.
  5. M. S. Youn, J. S. Kim, S. Y. Ryu, K. S. Kim, "Nurses' Turnover Intention and Its Related Factors", The Medical Journal of Chosun University, Vol. 27, No. 1, pp. 192-200, 2002.
  6. S. J. Lee, H. J. Woo. "Structural Relationships among Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention of Nurses", The Journal of Korean Nursing Administration Academic Society, Vol. 21, No. 1, pp. 32-42, 2015. https://doi.org/10.11111/jkana.2015.21.1.32
  7. K. L. Choi, S. E. Heo, D. H. Moon, "Convergence Study on the Influence of Job Stress of Shift Work Nurses on Nursing Performance", Journal of the Korean Convergence Society, Vol. 7, No. 4, pp. 107-121, 2016.
  8. K. H. Lee, J. S. Song, "The Effect of Emotional Intelligence on Self-Efficacy and Job Stress of Nurses : Mediating Role of Self-Efficacy", The Journal of Korean Nursing Administration Academic Society, Vol. 16, No. 1, pp. 17-25, 2010. https://doi.org/10.11111/jkana.2010.16.1.17
  9. C. W. Park, "A Study on the effect of emotional intelligence of team on teamwork quality and team performance", Master's thesis, Sogang National University, 2010.
  10. Mitchell, T. R., Holtom, B. C., Lee, T. W., Sablynski, C. J., Erez, M., "Why People Stay: Using Job Embeddedness to Predict Voluntary Turnover", Academy of Management Journal, Vol. 44, No. 6, pp. 1102-1122, 2001. https://doi.org/10.2307/3069391
  11. J. R. B. Halbesleben, A. R. Wheeler, "The Relative Roles of Engagement and Embeddedness in Prediction Job Performance and Intention to Leave,", Work & Stress, Vol. 22, No. 3, pp. 242-256. 2008. https://doi.org/10.1080/02678370802383962
  12. Y. S. Kim, "Influence of job embeddedness on turnover intention of nurses in small and medium sized general hospitals", Master's thesis, Mokpo University, 2014.
  13. J. H. Jeon, Y. H. Yom, "Roles of Empowerment and Emotional Intelligence in the Relationship between Job Embeddedness and Turnover Intension among General Hospital Nurses", The Journal of Korean Nursing Administration Academic Society, Vol. 20, No. 3, pp. 303-313, 2014.
  14. J. H. Kim, "The effects of job embeddedness on turnover intention and organizational citizenship behavior in hospital employee : focusing on moderating effect of personality traits", Master's thesis, The Graduate School of Kyungsung University, 2010.
  15. E. J. Yeun, H. J. Kim, "Development and Testing of a Nurse Turnover Intention Scale (NTIS)", Journal of Korean Academy of Nursing, Vol. 43, No. 2, pp. 256-266, 2013. https://doi.org/10.4040/jkan.2013.43.2.256
  16. Wong, C. S., Law, K. S, "The Effects of Leader and Follower Emotional Intelligence on Performance and Attitude", Leadership Quarterly, Vol. 13, No. 3, pp. 243-274, 2002. https://doi.org/10.1016/S1048-9843(02)00099-1
  17. Y. R. Yoon, "A study on the effect of emotional intelligence, job satisfaction and self-efficacy on the organizational citizenship behavior", Master's thesis, The Graduate School of Ulsan University, 2012.
  18. H. S. Yun, "Relationship between nurse's emotional intelligence, organizational commitment and job satisfaction", Master's thesis, The Graduate School of Hanyang University, 2013.
  19. S. J. Lee, "Emotional intelligence, interpersonal relationship and nursing performance among clinical nurses", Master's thesis, The Graduate School of Ajou University, 2013.
  20. E. H. Kim, "A convergence study about influences of self-efficacy and mindfulness on job satisfaction on general hospital nurses", Journal of the Korean Convergence Society, Vol. 7, No. 5, pp. 107-116, 2016.
  21. J. S. Cho, "Influence of job embeddedness and organizational commitment of organizational citizenship behavior in general hospital nurse", Master's thesis, The Graduate School of Korea University, 2014.
  22. H. K. Jang, "The effects of communication type, job stress, and stress coping on turnover intension of nurse", Master's thesis, The Graduate School of Nambu University, 2015.
  23. K. H. Lee, J. Y. Kim, "Effect of shift work nurses' fatigue on job stress and turnover intention - mediating role of job stress" Korean Academic Society Of Occupational Health Nursing, Vol. 20, No. 1, pp. 74-82, 2011. https://doi.org/10.5807/kjohn.2011.20.1.074
  24. S. M. Park, "The effect of emotional intelligence in the relationship between emotional labor and turnover intentions of Nurses in General Hospital", Master's thesis, Sunchon National University, 2013.
  25. J. M. Morse, "Negotiating commitment and involvement in the nurse-patient relationship", Journal of Advanced Nursing, Vol. 17, No. 7, pp. 809-821, 1991. https://doi.org/10.1111/j.1365-2648.1992.tb02002.x
  26. Y. G. Kwak, "Emotional labor, emotional intelligence, health promotion behavior and turnover intention hospital nurses", Master's thesis, Chodang University, 2014.
  27. B. H. Lee, J. S. Kim, "Moderating effects of internal marketing on the relationship between job stress and turnover intention among dental hygienists", Journal of the Korean Convergence Society, Vol. 7, No. 5, pp. 79-87, 2016. https://doi.org/10.15207/JKCS.2016.7.5.079
  28. M. J. Song, "Influence of emotional intelligence and job embeddedness on turnover intention of general hospital nurses", Master's thesis, Gyeongsang National University, 2016.