DOI QR코드

DOI QR Code

A Study on Factors Affecting Innovation Resistance and Intention of Use of Social TV Non-Users: Focused on Innovation Diffusion Theory and Innovation Resistance Model

소셜TV 비이용자의 혁신저항과 이용의도에 관한 연구: 혁신확산 이론과 혁신저항모델을 중심으로

  • Received : 2017.06.12
  • Accepted : 2017.09.29
  • Published : 2017.12.31

Abstract

The purpose of this study was to examine the factors affecting innovation resistance and intention of use of social TV non-users focused on innovation diffusion theory and innovation resistance model. The results were as follows: First, compatibility among perceived innovation characteristics by social TV non-users influenced negatively on innovation resistance, and complexity among perceived innovation characteristics by social TV non-users influenced positively on innovation resistance. Second, perceived risk by social TV non-users influenced positively on innovation resistance. Third, compatibility among perceived innovation characteristics by social TV non-users influenced positively on social TV intention to use. And complexity among perceived innovation characteristics by social TV non-users influenced negatively on social TV intention to use. Fourth, perceived risk by social TV non-users influenced not significantly on social TV intention to use. Fifth, innovation resistance by social TV non-users influenced negatively on social TV intention to use.

본 연구는 혁신확산이론과 혁신저항모델을 적용하여 소셜TV 혁신저항과 이용의도에 영향을 미치는 요인을 탐색하였다. 주요 결과를 중심으로 살펴보면, 첫째, 소셜TV 비이용자의 지각된 혁신특성 중 적합성과 복잡성은 혁신저항에 통계적으로 유의한 영향을 미치는 것으로 나타났다. 둘째, 소셜TV 비이용자의 인지된 위험은 혁신저항에 통계적으로 유의한 정적 영향을 미치는 것으로 나타났다. 셋째, 소셜TV 비이용자의 지각된 혁신특성 중 적합성과 복잡성은 이용의도에 통계적으로 유의한 영향을 미치는 것으로 나타났다. 넷째, 소셜TV 비이용자의 인지된 위험은 소셜TV 이용의도에 통계적으로 유의한 영향을 미치지 못한 것으로 나타났다.

Keywords

References

  1. K. Y. Lee, K. S. Hur, G. S. Cho and W. Ryu, "Social TV Service," ETRI, 2011, pp. 15-24. http://itreport.tistory.com/293
  2. Korea Creative Content Agency. "Social TV in the TV 2.0 era,"2013. http://www.techforum.co.kr/bbs/board.php?bo_table=trend&wr_id=100
  3. P. Cesar and D. Geerts. "Past, Present, and Future of Social TV: A Categrization," 3rd IEEE International Workshop on Social TV: The Next Wave, 2011, pp. 347-351. https://homepages.cwi.nl/-garcia/material/ccnc2011.pdf
  4. T. K. Park, Y. S. Lee and T. W. Kim. "Design and Implement of the User Interface and Controller App to Enhance the User Convenience of Social TV," Journal of Digital Design, Vol. 12, no. 2, 2012, pp. 201-209. http://www.dbpia.co.kr/Journal/ArticleDetail/NODE01842634
  5. KISDI. "Consumption Analysis of Social TV," 2013, pp. 7-14. http://m.kisdi.re.kr/mobile/repo/stat_view.m?key1=13063
  6. The New York Times, "For Millennials, the End of the TV Viewing Party," 2014.11., http://www.nytimes.com/2014/11/09/fashion/for-millennials-the-end-of-the-tv-viewing-party.html?_r=0
  7. K. Y. Lee, K. S. Hur, G. S. Cho and W. Ryu, "Social TV Service," ETRI, 2011, pp. 15-24. http://itreport.tistory.com/attachment/cfile23.uf@124C94524E245B9C261B5B.pdf
  8. C. A. Lin and L. W. Jeffres, "Factors Influencing the Adoption of Multimedia Cable Technology," Journalism & Mass Communication Quarterly, Vol. 75, no. 2, 1998, pp. 341-352. https://doi.org/10.1177/107769909807500209
  9. S. S. Lin and S. C. Yang, "Internet Shopping and its Adopters: Examining the Factors affecting the Adoption on Internet Shopping," Paper presented at the 35th Anniversary Conference by the School of Journalism and Communication at the Chinese University of Hong Kong, Hong Kong, 2000.
  10. K. A. Shin, H. J. Oh and B. Kwan, "Exploring the Use Channels for Disseminating HIV/AIDS Knowledge: The Diffusion of the "Hug AIDS" Online Campaign among Online Users," Journal of Public Relations, Vol. 18, no. 3, 2014, pp. 44-70. http://www.earticle.net/article.aspx?sn=231709
  11. F. Williams, S. Strover and A. E. Grant, "Social Aspects of New Media Technologies," In Bryant, J. and D. Zillmann (Eds.). Media Effects: Advances in Theory and Research (pp. 463-482). Erlbaum, Hillsdale, NJ, 1994.
  12. H. G. Lim, B. H. Chang, S. H. Nam and S. K. Baek, "Factors affecting the Intention to Use the Favorite Channel Function: Focusing on Innate Innovativeness and Perceived Characteristics of Innovation, Viewing Behavior, and Social Influence," Korean Journal of Communication & Information, 2012, pp. 154-177. http://www.dbpia.co.kr/Journal/ArticleDetail/NODE01842973
  13. M. Kang, "Digital Cable: Exploring Factors Associated with Early Adoption," Journal of Media Economics, Vol. 15, no. 3, 2002, pp. 193-207. http://dx.doi.org/10.1207/S15327736ME1503_4
  14. J. H. Lee. "Factors Adopting Smart(Connected) Television: A Comparative Analysis of the Models of Diffusion of Innovations and Technology Acceptance," Journalism & Communication, Vol. 19, no. 3, 2015, pp. 125-167. http://www.dbpia.co.kr/Journal/ArticleDetail/NODE06527308
  15. E. M. Rogers, "Diffusion of Innovation (4rd ed.)," New York: Free Press 1995.
  16. E. M. Rogers, "Diffusion of Innovation (5rd ed.)," New York: Free Press, 2003.
  17. H. Y. Song, J. M. Jung and Y. J. Kim, "Factors Affecting Postponement, Rejection, and Opposition to 3DTV Adoption," Journal of Media Economics & Culture, Vol. 11, no. 2, 2013, pp. 7-50. http://www.dbpia.co.kr/Journal/ArticleDetail/NODE02167591
  18. M. Kleijnen, N. Lee and M. Wetzels, "An Exploration of Consumer Resistance to Innovation and Its Antecedents," Journal of Economic Psychology, Vol. 30, no. 3, 2009, pp. 1-14. https://doi.org/10.1016/j.joep.2009.02.004
  19. K. Y. Kim, "What is the Smart Usage of Smartphone?: Exploring the Factors Affecting the Smart Usage of Smartphone," Journal of Media Economics & Culture, Vol. 13, no. 4, 2015, pp. 7-59. DOI :10.21328/JMEC.2015.11.13.4.7
  20. S. Ram, "A Model of Innovation Resistance. Advances in Consumer Research," Vol. 14, no. 1, 1987, pp. 208-212. http://www.acrwebsite.org/volumes/6688/volumes/v14/NA-14
  21. S. Ram and J. N. Sheth, "Consumer Resistance to Innovations: The Marketing Problem and Its Solution," Journal of Production Innovation Management, Vol. 6, no. 1, 1989, pp. 20-34. http://www.jagsheth.com/wp-content/uploads/2015/12/Consumer-Resistance-to-Innovations-The-Marketing-Problem-and-its-Solutions.pdf https://doi.org/10.1016/0737-6782(89)90011-8
  22. J. N. Sheth, "Psychology of Innovation Resistance: The Less Developed Concept," Research in Marketing, Vol. 4, no. 4, 1981, pp. 273-283. https://www.researchgate.net/publication/237065197_Psychology_of_Innovation_Resistance_The_Less_Developed_Concept_in_Diffusion_Research
  23. G. Zaltman and M. Wallendorf, "Consumer Behavior: Basic Findings and Management Implications," New York: Wiley, 1979.
  24. H. Ban and I. C. Min, "An Exploratory Study of the Characteristics of UCC Producers, Users and Non-users:From the View of Innovation Diffusion Theory," Korean Journal of Journalism & Communication Studies, Vol. 51, no. 4, 2007, pp. 407-436. http://www.dbpia.co.kr/Journal/ArticleDetail/NODE00955800
  25. E. M. Rogers, "Diffusion of Innovation (3rd ed.)," New York: Free Press, 1983.
  26. Y. H. Chang and J. G. Park, "Adoption Model of Microblog: An Integrated Approach to Media Adoption Studies," Korean Journal of Journalism & Communication Studies, Vol. 54, no. 5, 2010, pp. 32-58. http://www.dbpia.co.kr/Journal/ArticleDetail/NODE01543659
  27. L. G. Tornatzky and K. J. Klein. "Innovation Characteristics and Innovation Adoption Implementation: A Meta Analysis of Findings. IEEE Transactions on Engineering Management, Vol. 29, no. 1, 1982, pp. 28-45. DOI: 10.1109/TEM.1982.6447463
  28. H. K. Lee, S. H. Lee and B. H. Chang, "Factors Affecting the Resistance of DTV Adoption: Combining the Theory of Diffusion of Innovation and Innovation Resistance Model," Journal of Broadcasting Research, 2012, pp. 78-111. http://www.dbpia.co.kr/Journal/ArticleDetail/NODE01988026
  29. M. S. Suh, J. W. Ahn, E. K. Lee and D. Y. Oh. "Purchasing Avoidance of Digital Convergence Products: Focusing on the Customer's Psychological Factors and the Innovation Resistance," The Journal of the Korea Contents Association, Vol. 9, no. 1, 2009, pp. 270-284. http://www.dbpia.co.kr/Journal/ArticleDetail/NODE01159032 https://doi.org/10.5392/JKCA.2009.9.1.270
  30. J. H. Kim and Y. S. Shin, "The Role of Mediated to Consumers' Resistance in the Internet Service Acceptability Processing," Review of Business & Economics, Vol. 15, no. 1, 2002, pp. 85-98. http://www.dbpia.co.kr/Journal/ArticleDetail/NODE01666098
  31. B. K. Park, "An empirical Study of User Resistance Factors to Internet Banking," Journal of the Korea Industrial Information Systems Society, Vol. 12, no. 5, 2007, pp. 86-97. http://www.dbpia.co.kr/Journal/ArticleDetail/NODE02009093
  32. C. Kim, M. Mirusmonov and I. Lee, "An Empirical Examination of Factors influencing the Intention to Use Mobile Payment," Computers in Human Behavior, Vol. 26, no. 3, 2010, pp. 310-322. https://doi.org/10.1016/j.chb.2009.10.013
  33. P. Luarn and H. Lin. "Toward an understanding of the Behavioral Intention to Use Mobile Banking," Computers in Human Behavior, Vol. 21, no. 6, 2005, pp. 873-891. https://doi.org/10.1016/j.chb.2004.03.003
  34. J. Wu and S. Wang. "What drives Mobile Commerce? An Empirical Evaluation of the Revised Technology Acceptance Model," Information & Management, Vol. 42, no. 5, 2005, pp. 719-729. https://doi.org/10.1016/j.im.2004.07.001
  35. C. K. Kim, J. G. Kim and S. J. Choi. "A Study on the Acceptance Decision Factors for Mobile Easy Payment Services in Digital Convergence Media Ara: Focusing Samsung Pay," Journal of Digital Convergence, Vol. 15, no. 4, 2017, pp. 213-221. http://www.earticle.net/article.aspx?sn=301190 https://doi.org/10.14400/JDC.2017.15.4.213
  36. W. J. Havlena and W. S. DeSarbo. "On the Measurement of Perceived Consumer Risk," Decision Sciences, Vol. 22, 1991, pp. 927-939. DOI: 10.1111/j.1540-5915.1991.tb00372.x
  37. H. J. Kim, H. G. Choi, S. T. Kim, M. S. An and Y. M. Lee, "A Study of Innovation Resistance among Social Media Non-Users," Korean Journal of Journalism & Communication Studies, Vol. 56, no. 4, 2012, pp. 439-464. http://www.dbpia.co.kr/Journal/ArticleDetail/NODE01938635
  38. J. W. Park. "Relationship between the Determinant Factors of Social TV Resistance to Innovation and Intention to Use," The Journal of the Korea Institute of Electronic Communication Sciences, Vol. 11, no. 8, 2016, pp. 801-806. http://scholar.dkyobobook.co.kr/searchDetail.laf?barcode=4010025004772 https://doi.org/10.13067/JKIECS.2016.11.8.801
  39. H. S. Lee and J. H. Lim. "Structural Equation Modeling Analysis and AMOS 20.0," Seoul:JypHyunJae Publishing Co, 2013.
  40. B. N. Park, "Integrative Adoption Model of New Media," Korean Journal of Journalism & Communication Studies, Vol. 55, no. 5, 2011, pp. 448-479. http://www.dbpia.co.kr/Journal/ArticleDetail/NODE01711679
  41. L. E. Ostlund, "Perceived Innovation Attributes as Predictors of Innovativeness," Journal of Consumer Research, Vol. 1, no. 2, 1974, pp. 23-29. http://www.jstor.org/stable/2489103 https://doi.org/10.1086/208587
  42. H. S. Jeong, "Determinant Factors of Innovation Resistance of Social Media," Journal of the Korea Contents Association, Vol. 13, no. 6, 2013, pp. 158-166. http://www.dbpia.co.kr/Journal/ArticleDetail/NODE02194112 https://doi.org/10.5392/JKCA.2013.13.06.158

Cited by

  1. 확장된 혁신저항모델을 활용한 스마트 팩토리 도입 수준 제고에 대한 연구 vol.11, pp.3, 2017, https://doi.org/10.22156/cs4smb.2021.11.03.107