Journal of the Korea Convergence Society (한국융합학회논문지)

Korea Convergence Society (한국융합학회)
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The Relationship among Job stress, Emotional labor, Resilience and Mental Health in Firefighters

소방공무원의 정신건강과 직무스트레스, 감정노동, 회복탄력성간의 융합관계

  • Received : 2017.10.19
  • Accepted : 2017.12.20
  • Published : 2017.12.28
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Abstract

The purposes of this study were to identify the relationships among job stress, emotional labor, resilience, mental health and to determine the influences on mental health in firefighters. The participants were 391 firefighters in Chung-Nam and some variables related to job stress, emotional labor, resilience, mental health were measured using reliable instruments. There showed significant positive relationships of mental health with job stress, emotional labor and negative relationships with resilience. Among predictors, job stress(job insecurity, lack of reward, occupational climate), emotional labor, resilience had statistically significant influence on mental health. Mental health programs to decrease job stress and emotional labor, and to enhance resilience are essential to improve the mental health of firefighters.

본 연구는 소방공무원의 직무스트레스, 감정노동, 회복탄력성이 정신건강에 미치는 영향을 확인하고 이들 변수간의 융합적 관계를 파악함으로써 소방공무원을 위한 정신건강증진프로그램 개발의 이론적 근거를 제공하고자 시도되었다. 연구대상자는 충청남도에서 근무하고 있는 소방공무원 391명으로 설문지를 통해 직무스트레스, 감정노동, 회복탄력성, 정신건강을 측정하였다. 연구결과 소방공무원의 정신건강은 직무스트레스, 감정노동과 정적 상관관계가 있었고, 회복탄력성과 부적 상관관계가 있는 것으로 나타났으며, 정신건강은 직무스트레스(직무불안정, 보상부적절, 직장문화), 감정노동, 회복탄력성에 의해 56.3% 설명되는 것으로 나타났다. 본 연구결과를 바탕으로 소방공무원의 정신건강을 유지 및 증진시키기 위해 회복탄력성을 강화시키고 직무스트레스와 감정노동을 감소시킬 수 있는 다각적인 대책이 마련되어야 할 것이다.

Keywords

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