Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Social Media Uses: ethical factors and the effects for teenagers

소셜 미디어 이용: 청소년 대상 윤리적 요인과 그 영향

  • Lee, Hyun-Suk (Division of Refinement, Cyber Hankuk University of Foreign Studies)
  • 이현숙 (사이버한국외대 교양학부)
  • Received : 2017.09.28
  • Accepted : 2017.12.20
  • Published : 2017.12.28
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Abstract

This study is for empirical analyzing the ethical contents in using social media, such as what kind of ethical responsibility do the teenage users have, how do they recognize the ethical concept in producing or sharing the information and how these ethical factors affect their behavior of social media uses. After survey with the structured questionnaire, statistical analyses with available 227 cases are processed. As a result, there are 4 ethical factors in using social media which as included 'privacy', 'copyright', 'fullness', 'accuracy', 'truth-telling', 'fairness', 'relief of harmful effect', 'credibility', 'objectivity', 'impartiality', included 'moderation', 'respect', 'autonomy', 'control', 'care of mischief', included 'interactivity', 'multiplicity', 'anonymity', 'divergence', 'social community', included 'transparency', 'openness'. All these ethical factors are positive correlated to the level of social media users' opinion expression, opinion support, information leading, information searching. Especially, is the most effective factor to social media users' behavior.

본 연구는 청소년 대상 소셜 미디어 이용자들이 어떠한 윤리적 책임을 가지고 정보 생산과 공유 과정에 참여하고 있는지, 그들이 인식하는 윤리적 내용은 무엇인지 유형화함으로서 소셜 미디어 이용 행태에 미치는 윤리적 영향을 실증적으로 밝혀내었다. 윤리의 개념 및 구성요인, 윤리적 영향 요인을 분석하기 위해 구조화된 설문지로 조사한 후, 유효한 227건을 통계 분석하였다. 그 결과 '프라이버시 보호', '저작권 보호', '완전성', '정확성', '진실성', '공정성', '각종폐해구제책', '신뢰성', '객관성', '불편부당성' 항목이 포함된 <전통적 정보 윤리>와 '절제', '존중', '자율성', '조절', '해악조심' 항목이 포함된 <사이버 윤리 덕목>, '상호작용성', '복합정체성', '익명성', '정체성변이', '사회공동체' 항목이 포함된 <사이버 정체성>, '투명성', '개방성' 항목이 포함된 <사이버 정보 윤리> 네 가지 유형으로 분석되었고, 이 중에서도 <사이버 윤리 덕목>에 대한 인식이 가장 높은 것으로 나타났다. 또 모든 윤리적 요인들은 소셜 미디어를 통한 이용자들의 의견 표명이나 지지, 정보 주도나 탐색 행위와 정적인 상관관계가 있었으며 그 정도에 따라 유의미한 차이가 있었다. 특히 소셜 미디어의 이용과 의견 표명 혹은 지지, 정보 주도 혹은 탐색 행위에 가장 영향을 주는 윤리적 요인은 <사이버 정체성>인 것으로 나타났다.

Keywords

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