Journal of Hospice and Palliative Care

Korean Society for Hospice and Palliative Care (한국호스피스완화의료학회)
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Mediating Effects of Empathy and Resilience on the Relationship between Terminal Care Stress and Performance for Nurses in a Tertiary Hospital

일 상급종합병원 간호사의 임종간호스트레스와 임종간호수행 간의 관계에 미치는 공감역량과 극복력의 매개효과

  • Kim, Heui Yeoung (Department of Nursing, Dong-A University Hospital) ;
  • Nam, Keum Hee (Research Institute of Holistic Nursing Science, Kosin University) ;
  • Kwon, Su Hye (College of Nursing, Kosin University)
  • 김희영 (동아대학교병원 간호부) ;
  • 남금희 (고신대학교 전인간호과학연구소) ;
  • 권수혜 (고신대학교 간호대학)
  • Received : 2017.09.06
  • Accepted : 2017.11.16
  • Published : 2017.12.01
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Abstract

Purpose: To develop end-of-life care training programs for nurses who provide in a tertiary hospital, we examined the mediating effects of empathy and resilience on the relationship between their stress and job performance. Methods: This study was conducted with 218 participants at a hospital in B city in South Korea from August 15 through August 30, 2017. Data collected from the participants were analyzed using descriptive statistics, t-test, ANOVA, Pearson's correlation coefficients, and multiple regression using the IBM SPSS/WIN 21.0 software. Results: Terminal care stress was found to be negatively correlated with empathy competence (r=-0.345, P<0.001), resilience (r=-0.223, P=0.001) and terminal care performance (r=-0.260, P<0.001), whereas empathy (r=0.467, P<0.001) and resilience (r=0.358, P<0.001) were positively correlated with terminal care performance. Empathy had a complete mediating effect (${\beta}=0.409$, P<0.001) on the relationship between terminal care stress and performance, and resilience a partial mediating effect (${\beta}=0.294$, P<0.001). Conclusion: Based on the findings of this study, development of training programs with a focus on empathy and resilience are highly recommended to improve job performance of nurses who provide terminal care in a tertiary hospital.

목적: 본 연구는 상급종합병원 간호사의 임종간호수행 증진 프로그램 마련을 위해 임종간호 스트레스와 임종간호수행의 관계를 규명하고, 공감역량과 극복력의 매개효과를 분석하고자 하는 것이다. 방법: 본 연구는 2017년 8월 15일부터 8월 30일까지 B 광역시 소재 D대학교병원 간호사 218명을 대상으로 자료수집이 이루어졌다. 자료 분석은 IBM SPSS/WIN 21.0 software를 사용하였으며 t-test, ANOVA, Pearson's correlation coefficients, 회귀분석으로 분석하였다. 결과: 임종간호 스트레스는 공감역량(r=-0.345, P<0.001), 극복력(r=-0.223, P=0.001), 임종간호수행(r=-0.260, P<0.001)과 음의 상관관계였으나 공감역량(r=0.467, P<0.001)과 극복력(r=0.358, P<0.001)은 임종간호수행과 양의 상관관계를 보였다. 임종간호 스트레스와 임종간호수행 간의 관계에서 공감역량은 완전매개 효과(${\beta}=0.409$, P<0.001), 극복력은 부분매개효과(${\beta}=0.294$, P<0.001)를 보였다. 결론: 본 연구결과를 바탕으로 간호사의 공감역량과 극복력을 향상시킬 수 있는 프로그램 마련이 임종간호 수행 증진에 큰 도움이 될 것이다.

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