DOI QR코드

DOI QR Code

Effects of Nonviolent Communication(NVC) Program consist of Communication Ability, Relationship and Anger in Nurses

  • Received : 2016.09.08
  • Accepted : 2016.09.28
  • Published : 2016.10.31

Abstract

This study investigated the effects of nonviolent communication(NVC) program consisted of communication competency, relationship and anger in 48 nurses. Data were collected by Choe(2004)'s Communication Competency Scale, Ju(2005)'s Relationship Scale and anger of Visual Analogue Scale. Statistic analysis consisted of average, standard deviation, minimum and maximum, paired t-test using SPSS 21 program were done. After NVC program, nurses's communication competency(p=.000) and relation (p=.000) were improved. Nurse's anger was lowered(p=.000). The results will provide the basic data to develop the Mini-NVC programs for various work fields as like ER, ICU nurses and will provide the evidences for safe and non-violent work environment and more related studies.

Keywords

References

  1. K. N. Shin. "Refresher training book, Practice of health communication" The Korean Nurses Association. 2008.
  2. H. J. Kwon. "A Study on Verbal Abuse Experienced at Medical Centers", Journal of Korean Clinical Nursing Research Vol. 13, pp. 113-124, 2007.
  3. J. Y. Hyang. "Verbal abuse and responses of experienced operating room nurses", Master's thesis, Graduate School of Public Health Yonsei University, Seoul. 2008.
  4. M. J. Hong. "A Study on Nurses' Experiences of Violence", Master's thesis, Eulji University Graduate School, Daejeon, 2009.
  5. H. J. Park,, H. S. Kang,, K. H. Kim and H. J. Kwon, "Exposure to workplace violence and coping in intensive care unit nurses", Korean Acad Psychiatr Ment Health Nurs Vol. 20, pp. 291-301, 2011. https://doi.org/10.12934/jkpmhn.2011.20.3.291
  6. D. W. Hahn and J. H. Park. "Effects of rumination about stressful life event and anger experiences on subjective well-being and health perception", Korean journal of health psychology, Vol. 8, pp. 147-168, 2003.
  7. S. M. Kim. "Language and Its Structure", Hankook Munhwasa, Seoul. 2003.
  8. U. J. Oh. "Verbal Abuse and Occupational Satisfaction, Relation of Exhaustion and Turnover Intention", Master's thesis, Han-yang University, Seoul, 2010.
  9. J. B. Arden. "Surviving Job Stress: How to Overcome Workday Pressures", Franklin Lakes, NJ, Career Press. 2002.
  10. M. Gorkin. LCSW. "The Four Stages of Burnout", Principal, Vol. 83, pp. 24-27. 2004.
  11. B. Gates,, J. Gear and J. Wray. "Behavioral Distress: Concepts & Strategies", Bailliere, Tindall. 2000.
  12. M. S. Song., H. J. An and Y. H. Chung. "Self-esteem, interpersonal relation and communication in nursing students", Korean J Health Commun Vol.5, pp. 40-48, 2010.
  13. M. B. Rosenberg. "Nonviolent Communication: a Language of Life". 1st ed. Han K, translator. Seoul: Korean Center for NVC; 2013.
  14. J. W, Yang and S. J. Kim, "Integrative review of nonviolent communication intervention studies". Perspectives in Nursing Science Vol. 13, pp. 36-47, 2016. https://doi.org/10.16952/pns.2016.13.1.36
  15. Korea JoongAng Daily. "Deagu Fatima hospital nurses's role plays of nonviolent communication" http://news.joins.com/article/18316727, 2015
  16. E. Y. Choe. "The Effects of a Communication Skills Group on High School Student's Self-Concept and Communication Ability" Master's thesis. Kosin University, 2004.
  17. S. Schlein., B. Guerney and L. Stover, "The Iinterpersonal Relationship Scale" Unpublished doctoral dissertation, Pennsylvania State University. 1971
  18. J. S. Ju, "The Effects of the Communication Training Program for University Students' Communication and Human Relationship" Department of Education Graduate School, Kyungpook National University, Daegu, Korea. 2005
  19. K. A, Shin and E. S. Lee, "The effects of a communication training program on communication and interpersonal relationships of nursing students" J Korean Acad Soc Nurs Edu Vol.17, pp. 149-158, 2011. https://doi.org/10.5977/JKASNE.2011.17.2.149
  20. E. J. Bong. "Effect of interpersonal relationships and communication curriculum were utilized group activities on interpersonal relationships and communication self-efficacy among nursing students" The Journal of the Korea Contents Association, Vol. 13, pp. 394-402, 2013, https://doi.org/10.5392/JKCA.2013.13.10.394
  21. Y. H. Bae and T. W. Lee, "Relationship of experience of violence and professional quality of life for hospital nurses", J Korean Acad Nurs Adm. Vol. 21, pp. 489-500, 2015. https://doi.org/10.11111/jkana.2015.21.5.489

Cited by

  1. A Systematic Review of Communication Programs for Nurses Working in Hospitals vol.29, pp.2, 2016, https://doi.org/10.17547/kjsr.2021.29.2.69