Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Influence of Burnout on Job Commitment in Dental Hygienists: in the Gyeongsang-do region

치과위생사의 소진이 직무몰입에 미치는 영향: 경상도 지역을 중심으로

  • Lee, Jae-Cheol (Dept. of Food and Nutrition, Kangwon National University) ;
  • Roh, Hyo-Lyun (Dept. of Physical Therapy, Kangwon National University)
  • 이재철 (강원대학교 식품영양학과) ;
  • 노효련 (강원대학교 물리치료학과)
  • Received : 2016.04.14
  • Accepted : 2016.09.20
  • Published : 2016.09.28
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Abstract

The purpose of this study was to examine the effects of the burnout of dental hygienists on their job commitment. The subjects were 156 dental hygienists. Structured questionnaire surveys were conducted. Maslash Burnout Inventory scale and the tool developed by Kang was used. The burnout and job commitment was each divided into three factors; emotional depletion, accomplishment decrease and dehumanizing and organizational commitment, career commitment, and work commitment. The dental hygienists' burnout score was 3.77 points and commitment score was 3.53 points. Burnout was higher among those with clinical careers shorter than five years and smaller numbers of colleague. Those with higher burnout showed higher career involvement and those with longer careers and higher salaries showed higher organizational commitment. Dental hygienists' career that higher burnout was associated with lower degrees of job commitment. Therefore, efficient manpower management should be ways to maintain of their carrer and increase the salary.

본 연구는 치과위생사들의 소진이 직무몰입에 주는 영향에 대해 알아보고자 실시하였다. 조사대상자는 치과위생사 156명이며 구조화된 설문조사를 실시하였다. 소진은 Maslash Burnout Inventory척도, 직무몰입은 강종수의 도구를 사용하였다. 분석결과 치과위생사들의 소진은 정서적 고갈, 성취감 감소, 비인간화의 3요인으로 분류되었고 직무몰입은 조직몰입, 경력몰입, 작업몰입의 3요인으로 분류되었다. 치과위생사들의 소진은 7점 만점 중 3.77점, 몰입은 5점 만점에서 3.53점으로 나타났다. 임상경력이 5년 미만이며 동료 인원이 적을수록 소진이 높았다. 임상경력이 높을수록 경력몰입이 높았으며, 경력과 연봉이 많을수록 조직몰입이 높게 나타났다. 치과위생사의 경력몰입과 작업몰입은 정서적 고갈과, 조직몰입은 성취감 감소와 음의 영향을 받고 있어서 소진이 높을수록 직무몰입 정도가 낮아지고 있었다. 그러므로 치과위생사들의 소진감소와 직무몰입도 증진을 위하여 경력을 유지하고 연봉을 높일 수 있는 방안 마련이 필요하다.

Keywords

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