DOI QR코드

DOI QR Code

An Influence of Social Workers' Social Capital on Organizational Citizenship Behavior - focused on Social workers in Kwangjoo metropolitan and Jeon-nam Province -

  • Lee, Hun-Hee (Public Policy Institute, Korea University) ;
  • Lee, Jung-Seo (Dept. of Social Welfare, Chosun College of Science & Technology)
  • Received : 2016.08.21
  • Accepted : 2016.09.10
  • Published : 2016.09.30

Abstract

This study is an objective research to verify causality between social worker's social capital and OCB in Jeon-nam province including Kwangjoo. Survey was done directly from 255 social workers working in social welfare facilities. Study methodology was the structural equation to verify the influence of social capital on organized citizens' activities and the mediator effect of job satisfaction and organizational commitment. Using Fornell and Locker's two-step approach, this study verified the similarity between direct effectiveness and indirect effectiveness through bootstrap. I hope that the result of this study will be used as objective and academic material for social workers who work hard with sense of duty at field and expect that there will be a intensive follow-up research which can make social workers' social capital and make it stronger.

Keywords

References

  1. Y. J. Moon, "The Study on the Factors Affecting Social Workers Organizational Commitment", Journal of Korean social welfare administration, Vol.9 No.1 pp.53-81, 2007.
  2. J. Jenson, "Mapping Social Cohesion: The State of Canadian Research", Ottawa: Canadian Policy Research Network, 1998.
  3. E. G. Ji, J. H, Kim, and M. J. Kim, "A Study on the Development of the Social Capital Indicator that Social Workers to Recognize and Examining the Validity", Social Science Research, Vol. 31, No. 1, pp. 161-192, 2015. https://doi.org/10.18859/ssrr.2015.02.31.1.161
  4. J. S. Coleman, "Social Capital in the Creation of Human Capital", American Journal of Sociology Supplementary, Vol. 93, pp. 95-120, 1988.
  5. J. N. Lee, and S. M. Han, "The relationships of transformational Leadership of Chairman perceived by social workers and the Social Capital for Social Workers in Rehabilitation Center", Korean Journal of Physical, Multiple, & Health Disabilities, Vol. 52, No. 3, pp. 113-133, 2009. https://doi.org/10.20971/kcpmd.2009.52.3.113
  6. S. S. Suk, and D. S. Lee, "The Effect of Social Capital on the Effectiveness of Organization.", The Korean Association for Local Government Studies 2013 Summer Conference Proceedings published, Vol. 2013, No. 2, pp.103-123, 2013.
  7. M. R. Hong Hyun, "A Study on the Resource Developing Processes as a Strategy for Changes of Communities", Ewha womans university the graduate schools PhD thesis, 2005.
  8. Korea Institute for Health and Social Affairs, "The terms and prospects of social capital for the invigoration of community-based welfare", Seoul : KIHASA, 2008.
  9. P. Bourdieu, "Handbook of Theory and Research for Sociology of Education", New York: Greenwood, 1986.
  10. J. S. Coleman, "Foundation of Social Theory", Harvard University Press, 1990.
  11. R. D. Putnam, "The Prosperous Community: Social Capital and Public Life". The American Prospect. Vol. 13, pp. 35-42, 1993.
  12. F. Fukuyama, "Trust: The Social Virtues and The Creation of Prosperity", New York: The Free Press, 1995.
  13. E. M. Park, and J. S. Kang, "The Effects of Social Capital on Organizational Citizenship Behavior of Social Welfare Workers and the Mediating Effect of Job Satisfaction", The Journal of the Korea Contents Association, vol. 15, no. 10, pp. 160-172, 2015.
  14. S. I. Lee, "A study on the relationship between social capital and human capital", IN JE Journal, Vol. 22, No. 1, pp. 97-111, 2007.
  15. M. Woolcook, "Social Capital and Economic Development", Theory and Society, Vol. 27, pp. 151-208, 1998. https://doi.org/10.1023/A:1006884930135
  16. S. C. Lew, M. H. Jang, B. E. Jeong, and Y. Bae, "Social Capital: Theory and Issues", Greenpress, 2003.
  17. A. Portes, "Social Capital: Its Origins and Applications in Modern Sociology". Annual Review of Sociology. Vol. 22, pp. 1-24, 1998.
  18. S. J. Kim, and J. S. Han, "The Influence of Social Capital in Hotel on the job satisfaction and organizational commitment", Korean Journal of Hospitality & Tourism, Vol. 15, No. 2, pp.41-63, 2006.
  19. C. Grootaert, "Social Capital: The Missing Link?", Washington DC: The World Bank, 1997.
  20. J. Mishra, and M. A. Morrissey, "Trust in Employee/Employer Relationships". Public Personnel Management. Vol. 19, No. 4, pp. 443-486, 1990. https://doi.org/10.1177/009102609001900408
  21. J. D. Cook, and T. D. Wall, "New Work Attitude Measure of Trust, Organizational Commitment and Personal Need Non-fulfillment". Journal of Occupational Psychology. Vol. 53, pp. 39-52, 1980. https://doi.org/10.1111/j.2044-8325.1980.tb00005.x
  22. R. M. Kramer, "Trust and Distrust in Organizations", Annual Review of Psychology, Vol. 50, pp. 569-598, 1999. https://doi.org/10.1146/annurev.psych.50.1.569
  23. S. Knack, "Social Capital and the Quality of Governance", American Journal of Political Science, Vol. 46, No. 4, pp. 772-785, 2002. https://doi.org/10.2307/3088433
  24. G. W. Watson, and S. D. Papamarcos, "Social Capital and Organizational Commitment". Journal of Business and Psychology. Vol. 16, No. 4, pp. 537-552, 2002. https://doi.org/10.1023/A:1015498101372
  25. S. E. Park, and Y. M. Lee, "An Empirical Study on the Relationships among the Job Insecurity, Trust and Job Performance of Survivors after the implementation of Organizational Downsizing", KOREAN MANAGEMENT REVIEW, Vol. 33, No. 2 pp. 503-529. 2004.
  26. M. C. Bolino, W. H. Turnley, and J. M. Bloodgood, "Citizenship Behavior and the Creation of Social Capital in Organizations". Academy of Management Review. Vol. 27, No. 4, pp. 505-522, 2002. https://doi.org/10.5465/amr.2002.7566023
  27. Y. K. Park, "The Effects on the Organizational Citizenship Behavior of Job Satisfaction, Job Performance and Organizational Commitment in Social Workers", Korean Public Administration Quarterly, Vol. 21, No. 2, pp. 539-565, 2009.
  28. E. G. Lambert, N. L. Hogan, and S. M. Barton, "The Impact of Job Satisfaction on Turnover Intent". The Social Science Journal. Vol. 38, No. 2, pp. 233-250, 2001. https://doi.org/10.1016/S0362-3319(01)00110-0
  29. I. S. Choi, and I. S. Cho, "A Study on variables influencing job Satisfaction and job performance of social workers in public sector", Social Welfare Policy, Vol. 13, pp. 282-311, 2001.
  30. K. H. Kim, and E. J. Jung, "Job Satisfaction of Social Workers in Community Service Centers of Seoul", Social Research, No. 12, pp. 107-131, 2006.
  31. E. A. Locke, "Handbook of Organizational Psychology", Chicago: Rand McNally, 1976.
  32. R. Bentley, and M. Rempel, "Manual for the Purdue Teacher Opinionnaire". IN: Indiana University Press, 1970.
  33. M. A. McCormick, and J. Tiffin, "Industrial Psychology", New Jersey: Prentice-Hall, 1974.
  34. A. Cooper-Hakim, and C. Viswesvaran, "The Construct of Work Commitment", Psychological Bulletin, Vol. 131, pp. 241-259, 2005. https://doi.org/10.1037/0033-2909.131.2.241
  35. R. P. Tett, and J. P. Meyer, "Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover", Personnel Psychology, Vol. 46, pp. 259-293, 1993.
  36. A. Smith, D. Organ, and J. Near, "Organizational Citizenship Behavior", Journal of Applied Psychology, Vol. 68, No. 4, pp. 653-663, 1983. https://doi.org/10.1037/0021-9010.68.4.653
  37. C. Lowery, N. A. Beadles II, and T. Krilowicz, "Note on the Relationships among Job Satisfaction, Organizational Commitment, and Organizational Citizenship Behavior", Psychological Reports, Vol. 91, pp. 607-617, 2002. https://doi.org/10.2466/pr0.2002.91.2.607
  38. D. Organ, and K. Ryan, "A Meta-analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior", Personnel Psychology, Vol. 48, pp. 775-802, 1995. https://doi.org/10.1111/j.1744-6570.1995.tb01781.x
  39. J. O. Cheong, and D. Y. Lee, "An Exploratory Study of Organizational Politics and Conflicts", Korean Association for Public Management, Vol. 26, No. 3, pp. 261-289, 2012. https://doi.org/10.24210/kapm.2012.26.3.011
  40. D. Organ, and M. Konovsky, "Cognitive versus Affective Determinants of Organizational Citizenship Behavior", Journal of Applied Psychology, Vol. 74, pp. 157-164, 1989. https://doi.org/10.1037/0021-9010.74.1.157
  41. K. M. Kacmar, D. S. Carlson, and R. A. Brymer, "Antecedents and Consequences of Organizational Commitment", Educational and Psychological Measurement, Vol. 59, No. 6, pp. 976-994, 1999. https://doi.org/10.1177/00131649921970297
  42. J. S. Lee, H. H. .Lee, and J. E. Hwang, "The Effect of Emotional Capital on Burnout and Organizational Commitment of Social Workers : Focused on Social Workers in Seoul and Kyeonggi area.," Journal of Korean social welfare administration, Vol. 14, No. 3, pp.79-103, 2012.
  43. B. Buchanan, "Building Organizational Commitment", Administrative Science Quarterly, Vol. 19, No. 4 pp. 533-546, 1974. https://doi.org/10.2307/2391809
  44. M. E. Sheldon, "Investment and Involvements as Mechanism Producing Commitment to the Organization", Administrative Science Quarterly, Vol. 16, pp. 143-150, 1971. https://doi.org/10.2307/2391824
  45. S. O. Lim, "A study on the structural relationships between the Leadership of middle manager, organizational culture and organizational commitment of social workers in the community welfare center", Social welfare policy, Vol. 32, pp.169-187, 2008.
  46. A. Cohen, "Commitment Before and After", Human Resource Management Review, Vol. 17, No. 3, pp. 336-354, 2007. https://doi.org/10.1016/j.hrmr.2007.05.001
  47. Y. Weiner, "Commitment in Organization", Academy of Management Review, Vol. 7, pp. 418-428, 1982. https://doi.org/10.5465/amr.1982.4285349
  48. D. Katz, "The Motivational Basis of Organizational Behavior", Behavioral Science, Vol. 9, No. 2, pp. 131-146, 1964. https://doi.org/10.1002/bs.3830090206
  49. C. O'Reilly, and J. Chatman, "Organizational Commitment and Psychological Attachment", Journal of Applied Psychology, Vol. 68, pp. 671-686, 1986.
  50. C. M. Sung, and S. H. Nam, "A Study on the Impact of Organizational Identity on Organizational Citizenship Behavior in Social Welfare Organizations-Using Job Satisfaction and Organizational Commitment as Mediating Variables", Korean Association of Nonprofit Organization Research, Vol. 6, No. 3, pp.39-61, 2008.
  51. B. W. Choi, D. Y. Yoon, and Y. B. Cho, "An Empirical Study On The Impact Of Perceived Organizational Justice And Trust On The Organizational Citizenship Behavior For The Small And Medium Manufacturers", Human Resource Management Research, Vol. 15, No. 3, pp. 193-211. 2008.
  52. D. Organ, "The Motivational Basis of Organizational Citizenship Behavior", Research in Organizational Behavior, Vol. 12, No. 1, pp. 43-72, 1990.
  53. H. K. Moon, and K. S. Kim, "A Critical Review on OCB Studies in Korea", KOREAN MANAGEMENT REVIEW, Vol. 35, No. 2, pp. 609-643, 2006.
  54. D. Organ, "Organizational Citizenship Behavior: The Good Solider Syndrome", MA: Lexington Books, 1988.
  55. D. Organ, "Organizational Citizenship Behavior", Human Performance, Vol. 10, No. 2, pp. 85-97, 1997. https://doi.org/10.1207/s15327043hup1002_2
  56. J. W. Graham, "An Essay on Organizational Citizenship Behavior", Employee Responsibilities and Rights Journal, Vol. 4, pp. 249-270, 1991. https://doi.org/10.1007/BF01385031
  57. R. Moorman, and G. Blakely, "Individualism-Collectivism as an Individual Difference Predictor of Organizational Citizenship Behavior", Journal of Organizational Behavior, Vol. 16, No. 2, pp. 127-142, 1995. https://doi.org/10.1002/job.4030160204
  58. K. S. Kim, "Definition and Conceptual Nature of Organizational Citizenship Behavior", Korean Journal of Management, Vol. 14, No. 2, pp. 141-175, 2006.
  59. S. Y. Choi, "A Study on Organizational Justice Affecting Social Workers' Organizational Citizenship Behavior". Korean Journal of Academy of Social Welfare, vol. 57, no. 3, pp. 389-413, 2005.
  60. J. S. Kang, and K. H. Ryu, "The Effects of Social Worker's Job Characteristics on Their Organizational Citizenship Behavior", Korean journal of social welfare studies, Vol.32 pp.185-206, 2007.
  61. M. S. Kim, "The Impact of Social Workers" Burnout on their Intentions of Job Turnover", Journal of Korean social welfare administration, Vol.6, No.2. pp. 25-55, 2004
  62. N. J. Allen, and J. P. Meyer, "The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organization", Journal of Occupational Psychology, Vol. 63, No. 1, pp. 1-18, 1993.
  63. J. H. Kim, M. G. Kim, and S. H. Hong, "Write articles with structural equation modeling", Seoul: Communicationbooks, 2009.
  64. J. C. Anderson, and D. W. Gerbing, "Structural Equation Modeling in Practice: A Review and Recommended Two-step Approach", Psychological Bulletin, Vol. 103, No. 3, pp. 411-423, 1988. https://doi.org/10.1037/0033-2909.103.3.411
  65. C. Fornell, and D. F. Locker, "Evaluation Structural Equation Models with Variable and Measurement Error", Journal of Marketing Research, Vol. 18, No. 1, pp. 39-50, 1981. https://doi.org/10.2307/3151312
  66. K. A. Bollen, "Structural Equations with Latent Variables". New York: Wiley, 1989.
  67. H. J. Noh, "Social research and analysis by SPSS/Amos", Seoul: Hyungseul Publishing, 2007.
  68. H. H. Lee, "A study on structures of the Koreans' health inequality", Korean Association for Public Management, vol. 30, no. 1, pp.85-110, 2016. https://doi.org/10.24210/kapm.2016.30.1.004