Journal of the Korea Convergence Society (한국융합학회논문지)

Korea Convergence Society (한국융합학회)
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Convergence Study on the Influence of Job Stress of Shift Work Nurses on Nursing Performance

교대 근무 간호사의 직무스트레스가 간호업무성과에 미치는 영향에 관한 융합연구

  • 최경란 (인제대학교 해운대백병원) ;
  • 허성은 (신라대학교 보건복지대학 치위생학과) ;
  • 문덕환 (인제대학교 보건대학원)
  • Received : 2016.06.27
  • Accepted : 2016.08.12
  • Published : 2016.08.31
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Abstract

This study aimed to seek the way of effectively managing job stress of shift work nurses, to improve nursing performance, the influence of job stress of shift work nurses on nursing performance through convergence research. A total of 244 questionnaires obtained by a survey targeting nurses, who were doing shift work in a university hospital located in B city, in the period from March 2 to 15, 2015 were analyzed using the SPSS 21.0 program. As a result, the mean score of job stress was 3.57 points, and the mean score of nursing performance was 3.69 points. Job stress made a significant positive(+) influence on the sub-dimensions of interpersonal duty. Therefore, efforts should be made to more accurately identify shift work nurses' job stress and efficiently manage the nursing personnel. Moreover, if shift work nurses' job stress is effectively managed by preparing practical job stress management intervention programs for continuous improvement of nursing performance, high quality medical services will be provided through high quality nursing practice.

본 연구는 교대근무 간호사의 직무스트레스가 간호업무성과에 미치는 영향을 융합적으로 규명하여 간호 업무수행 성과를 제고하여 교대근무 간호사의 직무스트레스를 효과적으로 관리할 수 있는 방안을 모색하고자 한다. 연구방법은 2015년 3월 2일부터 2015년 3월15일까지 B광역시에 소재하는 모대학병원에서 교대근무를 하고 있는 간호사를 대상으로 설문조사한 자료 244부를 SPSS 21.0 프로그램을 이용하여 분석하였다. 그 결과 직무스트레스 평균점수는 3.57점, 간호업무성과 평균점수는 3.69점이었다. 직무스트레스는 간호업무성과의 하위영역인 대인관계 업무에 유의한 양(+)의 영향을 미쳤다. 따라서 교대근무 간호사의 직무스트레스를 보다 정확히 파악하여 효율적인 간호인력 관리가 이루어질 수 있도록 노력해야 할 것이다. 아울러 간호업무성과의 지속적인 향상을 위하여 실제적인 직무스트레스관리 중재 프로그램이 마련되어 교대근무간호사의 직무스트레스가 효과적으로 관리된다면 질 높은 간호업무성과를 통한 양질의 의료서비스가 제공 될 것으로 기대된다.

Keywords

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