Journal of Internet Computing and Services (인터넷정보학회논문지)

Korean Society for Internet Information (한국인터넷정보학회)
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Causal Loop Diagrams Model of IT Professionals' Happiness : Through System Dynamics Analysis Approach

IT 전문가 행복 인과관계 다이어그램 모형 : 시스템 다이내믹스 분석 접근법으로

  • Chang, Yun Hi (Dept. of Business Administration, Dankook University)
  • Received : 2016.07.06
  • Accepted : 2016.08.03
  • Published : 2016.08.31
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Abstract

The following research investigates core factors required for IT professionals to achieve and remain happy on their jobs through dynamic and structural CLD and suggests personal, organizational, and government level (happiness) promoting factors. Researcher adopted the system dynamics methodology which is qualitative research techniques pursue behavior probability by using CLD. It spotlights 6 CLD: job satisfaction, organizational commitment, positive sensitivity, negative sensitivity, amicable relationship, job sustainment intention, in addition to numerous factors that affect them from an integrative perspective. It differentiates itself from one-way relationship focused qualitative research to an advanced mutual and realistic perspective exploratory research.

본 연구는 IT 전문가들이 행복하게 직무를 수행함에 있어 필요한 요인들이 무엇인지를 동태적이고 구조적인 Causal Loop Diagram을 통해 파악하고 개인적, 조직적, 정부 차원의 행복 촉진 요인들을 제시하였다. 본 연구에 적용한 시스템 다이내믹스 방법론은 수치적인 정확성을 추구하는 대신에 상식적 피드백 구조의 CLD를 통해 행태의 개연성을 추구하는 질적 연구기법이다. 6개의 CLD에서 직무만족, 조직몰입, 긍정감성, 부정감성, 우호적 관계, 직무지속의도 등의 핵심요인들과 그들에 영향을 미치는 다수의 원인요인들이 IT 전문가들의 직무 행복을 파악하기 위한 통합적 시각으로 조명되었다. 본 연구는 변수간의 단편적인 관계를 살펴보는 양적 연구에서 나아가 전체 요인들을 상호 구조적이고 현실적인 시각으로 살펴보는 탐색적 연구로서 의미가 있다.

Keywords

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