Asia-Pacific Journal of Business Venturing and Entrepreneurship (벤처창업연구)

The Korean Society of Business Venturing (한국벤처창업학회)
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Analysis of Psychological Counseling Requirement of Small Business Owners according to Psychological Exhaustion, Work-Family Conflicts, and Business-Related Anxiety

소상공인 창업자의 심리적 탈진, 일-가정 갈등, 사업운영 불안에 따른 상담요구 분석

  • Park, Su kyung (Social Welfare Counselling at Seoul Venture University) ;
  • Byun, Sang hae (Division of Social Welfare Counselling at Seoul Venture University)
  • 박수경 (서울벤처대학원대학교) ;
  • 변상해 (서울벤처대학원 대학교)
  • Received : 2016.04.14
  • Accepted : 2016.05.29
  • Published : 2016.06.30
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Abstract

This study was carried out to analyze the effect of psychological burnout, work-family conflict, business-related anxiety on counseling requirement for small business owners. To achieve the research purpose, a survey was executed on small 100 business owners doing business in Chung-nam Province including whole and retail sellers, food and lodging establishments, service providers and manufacturers for five weeks from Jan. 1, 2016 through Jan. 312, 2016. All the questionnaires distributed were used for final analysis using SPSS V22. Study findings are as follows: first, most small business owners were found to have had counseling experience; second, no difference was shown in psychological burnout in terms of general characteristics of survey respondents; third, it is found that small business owners with shorter operation career want more counseling opportunity; fourth, it was analyzed that for any counseling service for small business owners, publicity efforts on the availability of counseling service must be precedented; fifth, it was also analyzed that to support small business owners counseling service should be provided in various areas including inter-psychological elements like emotion, conflict with spouse and children. Such findings may lead to a possible conclusion that counseling service can contribute to the success and survival of small business owners both at home and work place.

본 연구는 소상공인 창업자가 겪고 있는 심리적 탈진감, 일-가정 갈등, 사업운영 불안이 상담요구에 미치는 영향을 분석하기 위해 수행되었다. 연구 목적을 달성하기 위해 2016년 1월 1일부터 1월 30일까지 5주간 충남지역에서 소상공업(도 소매업, 음식 숙박업, 서비스업, 제조업)에 종사하는 소상공인을 대상으로 설문조사를 진행하였다. 설문지는 총 100부를 배포하고 전량을 회수하여 최종 분석에 사용하였다. 분석에는 SPSS v22를 사용하였으며, 그 결과는 다음과 같다. 첫째, 소상공인 창업자의 대부분은 상담을 받은 경험이 없는 것으로 나타났다. 둘째, 연구 대상의 일반적 특성은 심리적 탈진에서 집단 간 차이를 보이지 않았다. 셋째, 사업 기간이 짧을수록 상담요구가 증가하는 것으로 나타났다. 넷째, 소상공인 창업자의 지원을 위한 상담 서비스에 대해 적극적인 홍보 노력이 필요하다는 분석이 나왔다. 다섯째, 소상공인 창업자들을 지원하기 위해서는 정서와 같은 심리 내적 요인에 대한 상담과 함께 배우자와 자녀 관련 갈등에 대한 상담 지원이 필요한 것으로 분석되었다. 이러한 연구 결과는 소상공인들이 가정의 건강은 물론 지속적인 사업 성장을 위해 상담 서비스가 유용한 도구가 될 수 있을 것이라는 결론에 도달하도록 해준다.

Keywords

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