Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Relations of Stress, Job Satisfaction, Organizational Commitment and Turnover Intention in Medical Technicians

의료기술직의 스트레스, 직무만족, 조직몰입 및 이직의도 간의 관계

  • Yang, Jong-Hyun (Department of Health Administration, Jungwon University)
  • 양종현 (중원대학교 보건행정학과)
  • Received : 2016.05.04
  • Accepted : 2016.07.20
  • Published : 2016.07.28
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Abstract

The aim of this study was to analyze relations of stress, job satisfaction, organizational commitment and turnover intention in medical technicians. The subjects were 468 medical technicians in 10 general hospitals. Data were collected using a structured questionnaire from July 1, 2015 to August 30, 2015 and analyzed with descriptive statistics, ANOVA, t-test, Pearson's correlation, Hierarchical multiple regression analysis. The mean score of stress level was $2.62{\pm}0.69$, satisfaction level $2.92{\pm}0.62$, organizational commitment $3.37{\pm}0.63$, and turnover intention $2.97{\pm}0.68$. We found the positive correlations of turnover intention with stress. There were negative correlations among job satisfaction, organizational commitment and turnover intention. These results showed that medical technicians were needed to minimize stress in order to maintain job satisfaction, organizational commitment and decrease turnover intention.

본 연구는 의료기술직의 스트레스, 직무만족, 직무몰입 및 이직의도 간의 관계를 분석하였다. 국내 10개 종합병원에서 근무하는 의료기술직 468명을 대상으로 2015년 7월 1일부터 8월 30일까지 설문조사를 실시하였다. 분석방법은 IBM SPSS Statistic 21 프로그램을 이용하여 연구대상의 일반적 특징, ANOVA, t-test 분석, 상관관계분석, 위계적 다중회귀분석을 실시하였다. 스트레스 평균은 $2.62{\pm}0.69$점, 직무만족 $2.92{\pm}0.62$점, 조직몰입 $3.37{\pm}0.63$점, 이직의도 $2.97{\pm}0.68$로 나타났다. 이직의도에 스트레스는 유의한 양(+)의 영향력을, 직무만족, 조직몰입은 유의한 음(-)의 영향력을 미치는 것으로 나타났다. 이에 의료기관은 의료기술직의 직무 관련 스트레스를 줄이고, 직무만족과 조직몰입도를 높여 이직의도를 줄이는 것이 필요하다.

Keywords

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