Management & Information Systems Review (경영과정보연구)

Daehan Academy of Management Information Systems (대한경영정보학회)
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The Effect of the Subjective Wellbeing on the Addiction and Usage Motivation of Social Networking Services: Moderating Effect of Social Tie

SNS 이용동기와 SNS 중독이 주관적 웰빙에 미치는 영향: 사회적 유대감의 조절효과

  • Noh, Mi-Jin (School of Business Administration, Kyungpook National University) ;
  • Jang, Sung-Hee (School of Business Administration, Kyungpook National University)
  • 노미진 (경북대학교 경영학부 BK21 플러스) ;
  • 장성희 (경북대학교 경영학부 BK21 플러스)
  • Received : 2016.10.01
  • Accepted : 2016.11.07
  • Published : 2016.11.30
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Abstract

The social networking services (SNSs) have become popular among smartphone users, and one of the most popular services. In order to explain users' motivations toward SNS, this study considers uses and gratification theory which can explain individuals' motivations to select certain media channels. The purposes of this study is to investigate the relationships between motivations and addiction of SNS, and between addiction of SNS and decline in the subjective wellbeing. We examine moderating effects of social tie based on the social capital theory in the relationships between SNS addiction and decline in the subjective wellbeing. The motivations of SNS are subdivided into emotional motive (entertainment and fantasy) and cognitive motive (information share burden and challenge burden) based on the use and gratifications theory. The addiction of SNS is subdivided into time tolerance, withdrawal symptoms, interruption, and barrier of living. The data used in this study were collected from 286 SNS users through surveys. The data analysis in this study was performed using AMOS 17.0, and we used SEM(Structural Equation Modeling) methods in order to test the research model. The result shows that the emotional motive(entertainment and fantasy) and cognitive motive(information share burden and challenge burden) have an effect on the addiction of SNS. Especially emotional motive such as entertainment and users' fantasy toward SNS is an important factor that can cause SNS addiction. The addiction of SNS such as time tolerance, withdrawal symptoms, interruption, and barrier of living has an effect on the decline in the subjective wellbeing. Our result show that social tie partially moderates the relationship SNS addiction and decline in the subjective wellbeing. In addition, social tie between interruption of SNS and decline in the subjective wellbeing is an important moderating factor. The results focuses on the understanding toward relationship between SNS addiction based on the online and decline in the subjective wellbeing in the real world. The findings of this study also provides theoretical as well as practical implications which reflect the major features of SNS, and moderating effects of social tie based on the social capital.

특정한 관심이나 활동을 공유하는 사람들 사이의 관계망을 기반으로 서비스를 제공하는 페이스북이나 트위터와 같은 SNS의 활성화로 정보공유나 의사소통이 활발해지면서 SNS에 대한 관심이 증가하였다. 본 연구는 관심의 대상이 되고 있는 SNS에 대한 연구를 수행할 것이며, 새로운 매체의 이용 동기를 설명하기 위한 이론인 이용과 충족이론을 기반으로 SNS 이용 동기를 살펴본다. SNS 이용 동기를 감정적 동기와 인지적 동기로 구분하고, 이용 동기와 SNS 중독 간의 관계를 알아보았다. 감정적 동기는 SNS에 대한 오락성과 환상으로 구분하고 인지적 동기는 SNS에서의 정보 부담과 시스템 사용 부담으로 살펴한다. SNS 중독은 시간적 내성, 금단 불안, 중단 실패, 생활 장애로 구분하였으며 SNS 중독과 주관적 웰빙과의 관계를 살펴본다. 마지막으로 사회적 자본 이론을 기반으로 SNS 특성인 사회적 유대감의 조절효과를 분석한다. SNS 사용자들을 대상으로 설문을 수행하였고, 가설을 검증하기 위하여 286부의 설문지를 분석에 활용하였다. 가설검증결과를 보면, 감정적 동기인 오락성과 환상은 SNS 중독에 정(+)의 영향을 미쳤고, 인지적 동기인 정보 부담과 시스템 사용 부담도 SNS 중독에 정(+)의 영향을 미쳤다. 또한 SNS 중독은 주관적 웰빙에 통계적으로 유의한 영향을 미쳤으며, 마지막으로 사회적 유대감에 따라 SNS 중독이 주관적 웰빙에 다른 영향을 미치고 있음을 알 수 있었다. 본 연구의 결과는 SNS 사용자와 SNS 관련 종사자들에게 유용한 정보를 제공할 수 있을 것이다.

Keywords

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