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The Competence and Satisfaction on Inventory Management of the Operating Room Nurses

수술실 간호사의 물품관리 업무역량과 업무만족도 연구

  • Received : 2016.04.28
  • Accepted : 2016.06.02
  • Published : 2016.06.30

Abstract

The study verified the work capacity (job performance, perception, knowledge) and satisfaction on managing the inventory of operating room nurses working in a more than 700-bed hospital. The purpose of this study was to provide basic data of education for work capacity and satisfaction and quality insurance by analyzing the scores between the three different operating rooms and the correlation between the work capacity and satisfaction by investigating the related factors. This study presented a structured and self-administered questionnaire to 181 nurses who had been working in the operating room more than six months. The mean and standard deviation of the job performance, perception, knowledge, and satisfaction were 4.2(${\pm}0.56$), 3.4(${\pm}0.76$), 3.5(${\pm}0.40$), and 3.4(${\pm}0.55$), respectively. The work capacity and satisfaction of each group did not show a statistically significant difference. The correlations between the job performance and knowledge, knowledge and perception, perception and satisfaction were positive (r=.627, p<0.01), (r=.663, p<0.01) and (r=.485, p<0.01), respectively. Among the factors related to the general characteristics of operating room nurses, only age significantly affected their job performance. This study provides basic data on the maintenance and improvement of their competence and satisfaction by being served as a resource for sustainable human resources management and training, and efficient management of the communication channel between hospitals.

본 연구는 700병상이상 병원의 3개 수술실 간호사를 대상으로 물품관리 업무역량(물품관리능력, 인식정도, 지식정도)과 업무 만족도를 파악한 후에, 3개 수술실 간에 결과의 차이가 있는지 여부와 물품관리 업무역량과 업무만족도의 상관성을 분석하고 관련된 영향요인을 파악하여 수술간호 업무역량과 업무만족도 향상을 위한 교육과 간호업무 개선활동의 기초자료를 제공하고자 실시되었다. 연구는 구조화된 설문지를 이용하여 자기기입식으로 시행되었고, 연구대상은 현재 6개월 이상 수술실에서 수술간호에 참여 중인 간호사로 하였고 연구 참여자는 181명이였다. 연구결과 물품관리능력의 평균평점은 4.2점(${\pm}0.56$), 인식정도 3.4점(${\pm}0.76$), 지식정도는 3.5점(${\pm}0.40$)이고 업무 만족도는 3.4점(${\pm}0.55$)이었다. 3개 수술실 간호사 그룹 간의 물품간호 업무역량과 업무만족도의 결과에 차이는 없었고, 물품관리능력과 지식정도는(r=.627, p<0.01)이고, 지식정도와 인식정도는(r=.663, p<0.01)이며, 인식정도와 만족도는 (r=.485, p<0.01)로 양의 상관관계가 있었다. 수술실 간호사의 일반적 특성이 물품관리 업무역량과 업무만족도에 미치는 관련요인으로는 연령이 물품관리 업무역량에 유의하게 영향을 미치는 요인이고, 그 외의 항목은 유의하지 않았다. 이와 같은 연구결과를 기반으로 병원 간호사들의 지속적인 인력관리와 교육, 병원간의 의사소통 채널의 효율적인 관리를 위한 자료로 활용하여 수술실 간호사 역량과 만족도의 유지 및 향상에 기초자료를 제공하고자 한다.

Keywords

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