Human Ecology Research

The Korean Home Economics Association (대한가정학회)
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The Managers' Perception of Work Experience in Multicultural Family Support Centers

다문화가족지원센터 관리자의 직무 경험에 대한 인식

  • Hong, Sung Hee (Department of Consumer Information Studies, Keimyung University)
  • 홍성희 (계명대학교 소비자정보학과)
  • Received : 2015.12.31
  • Accepted : 2016.02.18
  • Published : 2016.06.30
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Abstract

This study identifies the aspects of a managers' perceived work experience in a Multicultural Family Support Center and analyzes how work experience backgrounds are formulated. In-depth interviews were conducted with 10 managers from March to September 2015 to understand managers' work experience. Descriptions from the interviews were analyzed using phenomenological research methods. The result show that their work experience can be categorized into 73 meanings, 10 subcategories, and five themes. The five themes are 'program development,' 'employees assignment optimization,' 'use and control network resources,' 'deal with changes in needs of multicultural families,' and 'supports vs. controls.' The analysis of the themes and subcategories from each theme allows us to first interpret that managers consider their significant and diversified work tasks overwhelming. Second, they find their jobs fit them and feel personally interested with a sense of duty from their work to overcome stress from heavy workloads. Third, managers put a high value on their work as a hands-on experience that is an officially authorized position from the government. Fourth, they are proud that they contribute to offering welfare services to multicultural families as members of Multicultural Family Support Centers.

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References

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