Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Effects of IT Resources on the Work Efficiency and Corporate Performance in The Mobile Smart-Work Environment

모바일 스마트워크 환경에서 IT자원이 업무효율성과 기업성과에 미치는 영향

  • 이민우 ((주)휴먼엔시스) ;
  • 오민정 (한양대학교 일반대학원 경영학과) ;
  • 김승철 (한양대학교 경영대학)
  • Received : 2016.03.12
  • Accepted : 2016.05.20
  • Published : 2016.05.28
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Abstract

The purpose of this study is to examine the effects of the IT resources on the work efficiency and corporate performance in Mobile Smart-Work Environment with IT convergence Technology by applying the Resource-Based View. The study has an academic meaning by empirically analyzing the effects of factors identified based on the existing study on the IT resources in Mobile Smart-Work, and practical implications to identify how the significance of the Mobile Smart-Work used as a platform of variety industries in manufacturing, logistics, service, distribution, finance, public institutions, and so on positively affects improvement of corporate efficiency and performance. The results showed that IT Infrastructure and IT skills in the Mobile Smart-work environment were found to bring positive effects on individual work efficiency, and IT skills had positive influence on team work efficiency. Also, we confirmed the individual and team work efficiency positively affect financial and market performance of business firms. Finally, we expect that business firm equipped with IT resources in the Mobile Smart-Work environment with IT convergence Technology. It can improve this work efficiency and the performance, which leads to strengthening the core competency.

본 논문의 연구목적은 IT 융복합 기술을 기반으로 모바일 스마트워크 환경을 구축한 기업에서 기업 내부의 IT자원이 업무효율성과 기업성과에 미치는 영향관계를 자원기반관점(Resource-Based View)을 적용하여 검증하는데 있다. 본 연구는 모바일 스마트워크 IT자원에 관한 기존연구를 바탕으로 파악된 요인들 간의 영향관계를 실증적으로 분석함으로써 학문적 의미를 가지며, 제조업, 서비스업, 물류/유통산업, 금융업, 공공기관 등 다양한 산업 분야의 플랫폼으로 사용되고 있는 모바일 스마트워크의 유의미성을 기업의 업무효율성과 기업성과를 향상시키는데 어떠한 긍정적 요인으로 작용했는지를 파악하는데 실무적 시사점을 가진다. 연구 결과, IT인프라와 IT스킬이 개인 업무 효율성에 긍정적인 영향을 미치며, IT스킬이 연대협력업무 효율성에 긍정적 영향을 가지는 것으로 나타났다. 또한 개인 업무 효율성과 연대협력업무 효율성은 기업성과인 재무성과와 시장성과에 각각 유의한 영향을 줄 수 있는 것을 확인할 수 있었다. 따라서 산업분야에 국한되지 않고 IT 융복합 기술을 통한 모바일 스마트워크 환경을 구축하여 기업 내부의 IT자원을 적극적으로 활용한다면 업무효율성과 기업성과를 높이는데 기여할 수 있으며, 이는 기업의 핵심역량 강화로 이어질 수 있을 것으로 기대된다.

Keywords

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