References
- J. C. Yeh, K. L. Hsiao, and W. N. Yang, "A study of purchasing behavior in Taiwan's online auction websites: Effects of uncertainty and gender differences," Internet Research, Vol.22, No.1, pp.98-115, 2012. https://doi.org/10.1108/10662241211199988
- L. Y. Wu, K. Y. Chen, P. Y. Chen, S. L. Cheng, "Perceived value, transaction cost, and repurchase-intention in online shopping: A relational exchange perspective," Journal of Business Research, Vol.67, No.1, pp.2768-2776, 2014. https://doi.org/10.1016/j.jbusres.2012.09.007
- K. Matzler, A. Strobl, N. Thurner, and J. Fuller, "Switching experience, customer satisfaction, and switching costs in the ICT industry," Journal of Service Management, Vol.26, No.1, pp.117-136, 2015. https://doi.org/10.1108/JOSM-04-2014-0101
- P. G. Patterson and T. Smith, "A cross-cultural study of switching barriers and propensity to stay with service providers," Journal of Retailing, Vol.79, No.2, pp.107-120, 2003. https://doi.org/10.1016/S0022-4359(03)00009-5
- Y. S. Yen, "Can perceived risks affect the relationship of switching costs and customer loyalty in e-commerce?," Internet Research, Vol.20, No.2, pp.210-224, 2010. https://doi.org/10.1108/10662241011032254
- D. Yin, S. Bond, and H. Zhang, "Anxious or angry? Effects of discrete emotions on the perceived helpfulness of online reviews," Mis Quarterly, Vol.38, No.2, pp.539-560, 2014. https://doi.org/10.25300/MISQ/2014/38.2.10
- J. Berger and K. L. Milkman, "What makes online content viral?," Journal of Marketing Research, Vol.49, No.2, pp.192-205, 2012. https://doi.org/10.1509/jmr.10.0353
- T. Barnett, A. W. Pearson, R. Pearson, and F. W. Kellermanns, "Five-factor model personality traits as predictors of perceived and actual usage of technology," European Journal of Information Systems, Vol.24, pp.374-390, 2015. https://doi.org/10.1057/ejis.2014.10
- C. Dobre and A. M. Milovan-Ciuta, "Personality Influences On Online Stores Customers Behavior," Ecoforum Journal, Vol.4, No.1, pp.69-76, 2015.
- A. Aluja, J. Rossier, A. Blanch, E. Blanco, M. Marti-Guiu, and F. Balada, "Personality effects and sex differences on the International Affective Picture System (IAPS): A Spanish and Swiss study," Personality and Individual Differences, Vol.77, pp.143-148, 2015. https://doi.org/10.1016/j.paid.2014.12.058
- W. C. Tsao and H. R. Chang, "Exploring the impact of personality traits on online shopping behavior," African Journal of Business Management, Vol.4, No.9, pp.1800-1812, 2010.
- J. C. McElroy, A. R. Hendrickson, A. M. Townsend, and S. M. DeMarie, "Dispositional factors in internet use: personality versus cognitive style," MIS Quarterly, Vol.31, No.4, pp.809-820, 2007. https://doi.org/10.2307/25148821
- P. K. Hellier, G. M. Geursen, R. A. Carr, and J. A. Rickard, "Customer repurchase intention: A general structural equation model," European journal of marketing, Vol.37, No.11/12, pp.1762-1800, 2003. https://doi.org/10.1108/03090560310495456
- D. Lin and R. Zhang, Research on the Impact Mechanism between Logistics Service Innovation and Online Customer Repurchase Intention. In 2015 International Conference on Management Science and Management Innovation (MSMI 2015), Atlantis Press, 2015.
- R. L. Oliver, "A cognitive model of the antecedents and consequences of satisfaction decisions," Journal of Marketing Research, Vol.17, No.4, pp.460-469, 1980. https://doi.org/10.2307/3150499
- 김광모, 최희원, 권성일, "사회적 실재감이 온라인 커뮤니티 지속사용의도에 미치는 영향," 한국콘텐츠학회논문지, 제14권, 제2호, pp.131-145, 2014. https://doi.org/10.5392/JKCA.2014.14.02.131
- 조세형, 이충무, "온라인 구매사이트의 정보콘텐츠가 정보서비스만족도 및 구매의도에 미치는 영향: 영화상품을 중심으로," 한국콘텐츠학회논문지, 제12권, 제7호, pp.323-335, 2012.
- S. C. Chang and C. M. Chou, "Factors affecting user's online shopping behavior: Integrating the constraint-based and dedication-based relationship perspectives," African Journal of Business Management, Vol.5, No.2, pp.370-382, 2011.
- K. Hongyoun Hahn and J. Kim, "The effect of offline brand trust and perceived internet confidence on online shopping intention in the integrated multi-channel context," International Journal of Retail & Distribution Management, Vol.37, No.2, pp.126-141, 2009. https://doi.org/10.1108/09590550910934272
- G. W. Bock, J. Lee, H. H. Kuan, and J. H. Kim, "The progression of online trust in the multi-channel retailer context and the role of product uncertainty," Decision Support Systems, Vol.53, No.1, pp.97-107, 2012. https://doi.org/10.1016/j.dss.2011.12.007
- A. Vance, C. Elie-Dit-Cosaque, and D. W. Straub, "Examining trust in information technology artifacts: the effects of system quality and culture," Journal of Management Information Systems, Vol.24, No.4, pp.73-100, 2008. https://doi.org/10.2753/MIS0742-1222240403
- J. M. Comer, R. E. Plank, D. A. Reid, and E. B. Pullins, "Methods in Sales Research: Perceived Trust in Business-to-Business Sales: A New Measure," Journal of Personal Selling & Sales Management, Vol.19, No.3, pp.61-71, 1999.
- T. S. Teo and Y. Yu, "Online buying behavior: a transaction cost economics perspective," Omega, Vol.33, No.5, pp.451-465, 2005. https://doi.org/10.1016/j.omega.2004.06.002
- M. A. Jones, D. L. Mothersbaugh, and S. E. Beatty, "Why customers stay: measuring the underlying dimensions of services switching costs and managing their differential strategic outcomes," Journal of Business Research, Vol.55, No.6, pp.441-450, 2002. https://doi.org/10.1016/S0148-2963(00)00168-5
- B. Bai, R. Law, and I. Wen, "The impact of website quality on customer satisfaction and purchase intentions: Evidence from Chinese online visitors," International Journal of Hospitality Management, Vol.27, No.3, pp.391-402, 2008. https://doi.org/10.1016/j.ijhm.2007.10.008
- S. Y. Kim, J. M. Kim, J. A. Yoo, K. Y. Bae, S. W. Kim, S. J. Yang, and J. S. Yoon, "Standardization and validation of big five inventory-Korean version (BFI-K) in elders," Korean Journal of Biological Psychiatry, Vol.17, No.1, pp.15-25, 2010.
- M. C. Lee, "Explaining and predicting users' continuance intention toward e-learning: An extension of the expectation-confirmation model," Computers & Education, Vol.54, No.2, pp.506-516, 2010. https://doi.org/10.1016/j.compedu.2009.09.002
- A. Bhattacherjee, "Understanding information systems continuance. an expectation-confirmation model," MIS Quarterly, Vol.25, No.3, pp.351-370, 2001. https://doi.org/10.2307/3250921
- C. M. Ringle, S. Wende, and J. M. Becker, Smart PLS 3. Boenningstedt: SmartPLS GmbH, 2015. http://www.smartpls.com.
- J. Cohen, P. Cohen, S. G. West, and L. S. Aiken, Applied multiple regression/correlation analysis for the behavioral sciences, Routledge, 2013.
- W. W. Chin, Bootstrap cross-validation indices for PLS path model assessment. In Handbook of partial least squares (pp.83-97), Springer Berlin Heidelberg, 2010.
- Y. W. Seo, S. W. Chae, and K. C. Lee, "The impact of absorptive capacity, exploration, and exploitation on individual creativity: Moderating effect of subjective well-being," Computers in Human Behavior, Vol.42, pp.68-82, 2015. https://doi.org/10.1016/j.chb.2014.03.031
- M. H. Hsu, C. M. Chang, and L. W. Chuang, "Understanding the determinants of online repeat purchase intention and moderating role of habit: The case of online group-buying in Taiwan," International Journal of Information Management, Vol.35, No.1, pp.45-56, 2015. https://doi.org/10.1016/j.ijinfomgt.2014.09.002
- J. S. C. Lin and P. L. Hsieh, "The influence of technology readiness on satisfaction and behavioral intentions toward self-service technologies," Computers in Human Behavior, Vol.23, No.3, pp.1597-1615, 2007. https://doi.org/10.1016/j.chb.2005.07.006
- J. E. Lewin, "Business customers' satisfaction: What happens when suppliers downsize?," Industrial Marketing Management, Vol.38, No.3, pp.283-299, 2009. https://doi.org/10.1016/j.indmarman.2007.11.005