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The effects of Social Intelligence and Burnout on Turnover Intention in Nurses : An exploratory study

임상간호사의 이직의도에 미치는 업무소진과 사회지능의 탐색 연구

  • Park, Hae-In (Dept. of nursing, Changsin University) ;
  • Lee, Kyunghee (College of Nursing.Research Institute of Nursing Science, Keimyung University)
  • 박혜인 (창신대학교 간호학과) ;
  • 이경희 (계명대학교 간호대학.간호과학연구소)
  • Received : 2016.02.21
  • Accepted : 2016.04.20
  • Published : 2016.04.28

Abstract

This study was aimed to identify the effects of social intelligence and burnout on the turnover intention in nurses as a descriptive study. The data were collected between August 3 and September 1, 2015. A total of 188 nurses working at university medical centers and general hospitals located at J city and D city were participated. The collected data were analyzed using frequency, mean and standard deviation, t-test, ANOVAs, Pearson's correlation coefficients and hierarchical regression analysis. In turnover intention, there were significant differences in education, age, job preference of nurse, work period and position. Burnout showed significant effect in social intelligence and turnover intention. Social intlligence did not have control effect between turnover intention and job burnout. This findings suggested that to prevent the nurse's turnover intention, the education for social information, social skill and social awareness has to be programmed for the development of social intelligence.

본 연구는 임상간호사의 업무소진과 사회지능이 이직의도에 미치는 조절효과를 탐색하기 위한 서술적 조사연구이다. 자료 수집은 J시, D시에 소재한 대학병원과 종합병원에서 근무하는 임상간호사 188명을 대상으로 2015년 8월 3일에서 9월 1일 까지 진행하였다. 연구도구는 사회지능, 소진, 이직의도 척도를 사용하였다. 자료 분석은 실수와 백분율, 평균 및 표준편차, t검증, 일원변량분석, Pearson 상관관계, 위계적 조절 회귀분석을 이용하였다. 대상자의 이직의도는 학력, 연령, 간호직 추천, 근무연수, 직위에 따라 유의한 차이를 보였고, 사회정보는 직위에 따라, 사회기술은 여가활동, 교대근무형태, 병원 교육 참여도, 간호직 추천의사 등에 유의한 차이가 있었다, 소진은 사회정보와 부적상관관계가 있고, 이직의도, 사회기술, 사회적 인식은 정적 상관관계가 있다. 이직의도에 소진은 높은 영향력을 보였고, 업무소진과 이직의도간의 사회지능은 조절효과가 나타나지 않았다. 학습지능인 사회지능이 간호사의 업무소진과 이직의도와의 관계를 탐색하는데 연구 의의를 두며 사회지능 향상을 위한 디지털 융합 교육 프로그램의 개발 필요성을 제언한다.

Keywords

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