Journal of Korean Clinical Nursing Research (임상간호연구)

Hospital Nurses Association (병원간호사회)
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The Effects of Verbal Violence Experience, Social Support, and Coping Patterns on Job Stress among Operating Room Nurses

수술실 간호사의 언어폭력경험, 사회적 지지, 대처양상이 업무 스트레스에 미치는 영향

  • Kim, Jeong Wook (Department of Nursing, CHA Gangnam Medical Center) ;
  • Ko, Suk Jeong (Department of Nursing, Kyungmin College) ;
  • Shin, Sung Hee (College of Nursing Science, East-West Research Institute, Kyung Hee University)
  • 김정욱 (강남차병원) ;
  • 고숙정 (경민대학교 간호과) ;
  • 신성희 (경희대학교 간호과학대학.동서간호학연구소)
  • Received : 2015.09.30
  • Accepted : 2015.10.21
  • Published : 2016.04.29
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Abstract

Purpose: The purpose of this study was to understand the effects of verbal violence experience, social support, and coping patterns on job stress among operating room(OR) nurses. Methods: The participants were 214 operating room nurses in general hospitals. Data were collected from April 1st to May 1st in 2013 and were analyzed using a multiple regression. Results: The most influencing factor on job stress for OR nurses was verbal violence experience from doctor(${\beta}=.35$), and verbal violence experience from nurse (${\beta}=.27$) followed. Social support from co-workers was a significant factor in decreasing job stress (${\beta}=-.22$). Those three factors explained 43.0% (F=54.76, p<.001) of OR nurses' job stress. Conclusion: The findings of this study revealed that doctors' and nurses' verbal violence increased job stress of OR nurses and social support from co-workers was found decreasing OR nurses' job stress. The results of the study provides an necessity for developing an effective program for minimizing job stress of OR nurses caused by work place verbal violence.

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References

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