Journal of Intelligence and Information Systems (지능정보연구)

Korea Intelligent Information System Society (한국지능정보시스템학회)
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Discovery of Market Convergence Opportunity Combining Text Mining and Social Network Analysis: Evidence from Large-Scale Product Databases

B2B 전자상거래 정보를 활용한 시장 융합 기회 발굴 방법론

  • 김지은 (한국과학기술정보연구원) ;
  • 현윤진 (국민대학교 비즈니스IT 전문대학원) ;
  • 최윤정 (한국과학기술정보연구원)
  • Received : 2016.11.22
  • Accepted : 2016.12.18
  • Published : 2016.12.31
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Abstract

Understanding market convergence has became essential for small and mid-size enterprises. Identifying convergence items among heterogeneous markets could lead to product innovation and successful market introduction. Previous researches have two limitations. First, traditional researches focusing on patent databases are suitable for detecting technology convergence, however, they have failed to recognize market demands. Second, most researches concentrate on identifying the relationship between existing products or technology. This study presents a platform to identify the opportunity of market convergence by using product databases from a global B2B marketplace. We also attempt to identify convergence opportunity in different industries by applying Structural Hole theory. This paper shows the mechanisms for market convergence: attributes extraction of products and services using text mining and association analysis among attributes, and network analysis based on structural hole. In order to discover market demand, we analyzed 240,002 e-catalog from January 2013 to July 2016.

융합을 통한 기술과 제품의 혁신을 이해하는 것은 중소기업의 생존을 위한 필수가 되었다. 특히, 이종 산업간 융합을 통한 제품 혁신과 성공을 위해서는 융합 가능한 아이템 즉, 제품과 기술, 아이디어를 탐색하고 대안을 찾는 것이 중요하다. 기존의 융합연구는 크게 두 가지의 한계를 갖는다. 첫째, 특허와 논문 등 기술정보를 기반으로 하는 기술융합 발굴은 시장의 수요를 인식하는데 한계가 있다. 본 논문은 중소 창업기업에 적용할 수 있는 시장융합(Market convergence)의 관점에서 새로운 융합 기회를 식별하려고 시도하였다. 이를 위해 세계 중소 수출입 기업이 이용하는 글로벌 B2B e-마켓플레이스의 제품 데이터베이스를 활용하였다. 둘째, 기존의 융합기회 발굴 연구는 이미 융합되어 존재하는 제품 또는 기술 기반의 연관성 및 관계를 파악하는데 집중하였다. 본 연구에서는 융합 가능한 새로운 사업기회의 발굴을 목적으로 구조적공백(Structural Hole) 이론을 적용하여, 상이한 산업군에서 서로 직접적인 연결 관계가 없는 키워드 간의 네트워크를 분석하여 융합의 가능성이 있는 새로운 융합 사업 테마를 도출하고자 한다. 이를 위해 제품명과 제품 기술서를 기반으로 제품 및 기술 용어 사전과 텍스트마이닝 을 활용하여 제품과 서비스의 특성을 추출하고, 이들 특성간 연관관계분석을 수행한 후, 네트워크 분석을 진행 하였다. 실험 데이터는 시장의 최신 동향을 파악하기 위해 2013년 1월 부터 2016년 7월까지 등록된 24만건의 e-카탈로그를 대상으로 하였으며, 분석의 효율성을 높이기 위해 기술 범위를 IT로 제한하고, IT 기술을 매개로 한 "Health & Medical"과 "Security & Protection" 카테고리 간의 융합 기회를 도출 하였다. 실험을 통하여 융합연관규칙 1,729을 추출하였으며, 지지도를 기반으로 100개의 규칙을 샘플링 하여, 구조적 공백을 분석하였다.

Keywords

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