한국경영과학회지 (Journal of the Korean Operations Research and Management Science Society)

  • 제41권4호
  • /
  • Pages.15-32
  • /
  • 2016
  • /
  • 1225-1119(pISSN)
  • /
  • 2733-4759(eISSN)
한국경영과학회 (The Korean Operations Research and Management Science Society)
권호 표지
DOI QR코드

DOI QR Code

동적역량과 기업성과에 대한 운영역량의 매개효과 분석

Mediating Effect of Operational Capabilities on the Dynamic Capabilities and Performance of Korean SMEs

  • 배순철 (한국기술교육대학교 기술혁신경영연구소) ;
  • 김병근 (한국기술교육대학교 기술혁신경영연구소)
  • Bae, Sun-Cheol (Technology Innovation Management Center, Korea University of Technology and Education) ;
  • Kim, Byung-Keun (Technology Innovation Management Center, Korea University of Technology and Education)
  • 투고 : 2016.07.01
  • 심사 : 2016.08.24
  • 발행 : 2016.11.30
PDF 다운로드
⟨ 이전 논문 다음 논문 ⟩

초록

This study examines the relationship between dynamic capabilities and operational capabilities as well as investigates the effect of these capabilities and performance. We also test these relationships on two industry groups categorized into high-tech industries and low-tech industries. We collected 221 firms' data from a questionnaire survey of small and medium-sized enterprises in Korea. Empirical results show that dynamic capabilities and operational capabilities influence performance positively. In high-tech industries dynamic capabilities directly affect performance while marketing capabilities appear to mediate the relationship between dynamic capabilities and performance. Dynamic capabilities show no significant effect on performance for low-tech industries; however, operational capabilities do mediate the relationship between dynamic capabilities and performance.

키워드

참고문헌

  1. 권영철, "다국적기업 현지자회사의 동적역량 : 결정요인과 성과", 경영학연구, 제39권, 제5호 (2010), pp.1151-1175.
  2. 김민성, 김순기, 정순여, "기업수명주기에 따른 관리통제시스템과 동적역량이 조직성과에 미치는 영향", 한국회계학회 학술발표논문집, (2014), pp.37-65.
  3. 김수영, 유왕진, 이상진, "IT벤처기업의 기업가정신과 동적역량 간의 관계분석을 통한 조직유효성 향상방안에 관한 연구", 한국전자거래학회지, 제19권, 제4호(2014), pp.101-117. https://doi.org/10.7838/jsebs.2014.19.4.101
  4. 김형철, "벤처기업 내부역량과 경쟁전략 간의 적합성이 경영성과에 미치는 영향에 관한 연구", 대한경영학회지, 제24권, 제2호(2011), pp.769-787.
  5. 박찬선 외, "고객서비스 조직의 지적자본과 조직성과 간의 구조적 관계", 한국콘텐츠학회논문지, 제14권, 제12호(2014), pp.911-923. https://doi.org/10.5392/JKCA.2014.14.12.911
  6. 박철순, "기업 간 협업 네트워크의 창발. 한국경영과학회지", 제40권, 제4호(2015), pp.1-18. https://doi.org/10.7737/JKORMS.2015.40.4.001
  7. 유재홍, 김병근, "산업진화단계와 동태적역량에 따른 제품혁신 전략의 변화 : 한국 무선인터넷 산업을 중심으로", 기술혁신연구, 제18권, 제2호(2010) pp.253-288.
  8. 윤기창, 김문홍, "국제경영 : 기술개발, 네트워크 역량과 경영성과간 관계에서 국제마케팅 활동의 매개적 역할에 관한 연구", 국제지역연구, 제14권, 제2호(2010), pp.181-204.
  9. 윤보성 외, "지식서비스기업의 서비스혁신에 영향을 미치는 조직의 역량에 관한 연구", 한국경영정보학회, 제21권, 제1호(2013), pp.87-106.
  10. 이종우, 김병근, "동태적 역량을 기반으로 한 나노기술 기업의 유형 분류 및 분석 모델 개발", 기술혁신연구, 제21권, 제2호(2013), pp.285-317.
  11. 전재일, 임형록, "수출중소기업의 내부특유자원, 전략적지향성 및 동적역량이 수출성과에 미치는 영향 연구", 무역학회지, 제40권, 제5호 (2015), pp.285-313.
  12. 조남신, "벤처기업의 네트워크 효과, 선점전략, 조직역량 및 성과에 관한 연구", 전략경영연구, 제6권, 제1호(2003), pp.1-26.
  13. 홍장표, "산업의 기술체제 특성이 지식전파와 기술혁신에 미치는 영향", 기술혁신연구, 제18권, 제2호(2010), pp.147-174.
  14. Anderson, C.S. and A. Kleingartner, "Human resource management in high technology firms and the impact of professionalism," Human resources management in high-technology firms, (1987), pp.3-21.
  15. Balkin, D.B. and L.R. Gomez-Mejia, "Compensation practices in high-technology industries," Personnel Administrator, Vol.30, No.6(1985), pp.111-23.
  16. Baron, R.M. and D.A. Kenny, "The moderator-mediator variable distinction in social psychological research : Conceptual, strategic, and statistical considerations," Journal of personality and social psychology, Vol.51, No.6(1986), p.1173. https://doi.org/10.1037/0022-3514.51.6.1173
  17. Barreto, I., "Dynamic capabilities : A review of past research and an agenda for the future," Journal of Management, Vol.36, No.1 (2010), pp.256-280. https://doi.org/10.1177/0149206309350776
  18. Burgelman, R.A., C.M. Christensen, and S.C. Wheelwright, "Integrating technology and strategy : A general management perspective," Strategic Management of Technology and Innovation, McGraw-Hill, Boston, (2004).
  19. Cepeda, G. and D. Vera, "Dynamic capabilities and operational capabilities : A knowledge management perspective," Journal of Business Research, Vol.60, No.5(2007), pp.426-437. https://doi.org/10.1016/j.jbusres.2007.01.013
  20. Collis, D.J., "Research note : how valuable are organizational capabilities?," Strategic management Journal, Vol.15, No.S1(1994), pp.143-152. https://doi.org/10.1002/smj.4250150910
  21. Cooper, R.G., "The dimensions of industrial new product success and failure," The Journal of Marketing, Vol.43, No.3(1979), pp.93-103. https://doi.org/10.2307/1250151
  22. Crowston, K., "A coordination theory approach to organizational process design," Organization Science, Vol.8, No.2(1997), pp. 157-175. https://doi.org/10.1287/orsc.8.2.157
  23. Danneels, E., "Trying to become a different type of company : Dynamic capability at Smith Corona," Strategic Management Journal, Vol.32, No.1(2011), pp.1-31. https://doi.org/10.1002/smj.863
  24. Day, G.S. and R. Wensley, "Assessing advantage : a framework for diagnosing competitive superiority," The Journal of Marketing, Vol.52, No.2(1988), pp.1-20. https://doi.org/10.2307/1251261
  25. Day, G.S., "The capabilities of market-driven organizations," The Journal of Marketing, Vol.58, No.4(1994), pp.37-52. https://doi.org/10.2307/1251915
  26. Day, G.S., "The product life cycle : analysis and applications issues," The Journal of Marketing, Vol.45, No.4(1981), pp.60-67. https://doi.org/10.2307/1251472
  27. Eisenhardt, K.M. and J.A. Martin, "Dynamic capabilities : what are they?," Strategic Management Journal, Vol.21, No.10-11(2011), pp. 1105-1121. https://doi.org/10.1002/1097-0266(200010/11)21:10/11<1105::AID-SMJ133>3.0.CO;2-E
  28. Helfat et al., "Dynamic Capabilities : Understanding strategic change in organizations," (2007).
  29. Helfat, C.E. and M.A. Peteraf, "The dynamic resource-based view : Capability lifecycles," Strategic Management Journal, Vol.24, No.10 (2003), pp.997-1010. https://doi.org/10.1002/smj.332
  30. Hitt, M.A., L. Biermant, K. Shimizu, and R. Kochhar, "Direct and moderating effects of human capital on strategy and performance in professional service firms : A resourcebased perspective," Academy of Management Journal, Vol.44, No.1(2001), pp.13-28. https://doi.org/10.2307/3069334
  31. Hsu, L.C. and C.H. Wang, "Clarifying the effect of intellectual capital on performance : the mediating role of dynamic capability," British Journal of Management, Vol.23, No.2 (2012), pp.179-205. https://doi.org/10.1111/j.1467-8551.2010.00718.x
  32. Jantunen, A., K. Puumalainen, S. Saarenketo, and K. Kylaheiko, "Entrepreneurial orientation, dynamic capabilities and international performance," Journal of International Entrepreneurship, Vol.3, No.3(2005), pp.223-243. https://doi.org/10.1007/s10843-005-1133-2
  33. Jaworski, B.J. and A.K. Kohli, "Market orientation : antecedents and consequences," The Journal of Marketing, Vol.57, No.3(1993), pp.53-70. https://doi.org/10.2307/1251854
  34. Lindell, M.K. and D.J. Whitney, "Accounting for common method variance in crosssectional research designs," Journal of Applied Psychology, Vol.86, No.1(2001), p.114. https://doi.org/10.1037/0021-9010.86.1.114
  35. Makadok, R., "The interaction effect of rivalry restraint and competitive advantage on profit : why the whole is less than the sum of the parts," Management Science, Vol.56, No.2(2010), pp.356-372. https://doi.org/10.1287/mnsc.1090.1102
  36. Makadok, R., "Toward a synthesis of the resource-based and dynamic-capability views of rent creation," Strategic Management Journal, Vol.22, No.5(2001), pp.387-401. https://doi.org/10.1002/smj.158
  37. Malerba, F. and L. Orsenigo, "Schumpeterian patterns of innovation are technologyspecific," Research policy, Vol.25, No.3(1996), pp.451-478. https://doi.org/10.1016/0048-7333(95)00840-3
  38. Mohrman, S.A. and M.A. Von Glinow, "High technology organizations : Context, organization and people," Journal of Engineering and Technology Management, Vol.6, No.3 (1990), pp.261-280. https://doi.org/10.1016/0923-4748(90)90013-W
  39. Newey, L.R. and S.A. Zahra, "The evolving firm : how dynamic and operating capabilities interact to enable entrepreneurship," British Journal of Management, Vol.20, No.s1 (2009), pp.S81-S100. https://doi.org/10.1111/j.1467-8551.2008.00614.x
  40. Park, K. and B.K. Kim, "Dynamic capabilities and new product development performance : Korean SMEs," Asian Journal of Technology Innovation, Vol.21, No.2(2013), pp.202-219. https://doi.org/10.1080/19761597.2013.866308
  41. Pavlou, P.A. and O.A. El Sawy, "Understanding the elusive black box of dynamic capabilities," Decision Sciences, Vol.42, No.1 (2011), pp.239-273. https://doi.org/10.1111/j.1540-5915.2010.00287.x
  42. Pezeshkan, A., S. Fainshmidt, A. Nair, M. Lance Frazier, and E. Markowski, "An empirical assessment of the dynamic capabilities-performance relationship," Journal of Business Research, Vol.69, No.8(2016), pp. 2950-2956. https://doi.org/10.1016/j.jbusres.2015.10.152
  43. Protogerou, A., Y. Caloghirou, and S. Lioukas, "Dynamic capabilities and their indirect impact on firm performance," Industrial and Corporate Change, Vol.21, No.3(2012), pp.615-647. https://doi.org/10.1093/icc/dtr049
  44. Romijn, H. and M. Albaladejo, "Determinants of innovation capability in small electronics and software firms in southeast England," Research Policy, Vol.31, No.7(2002), pp.1053-1067. https://doi.org/10.1016/S0048-7333(01)00176-7
  45. Schilke, O., "Second-order dynamic capabilities : How do they matter?," The Academy of Management Perspectives, Vol.28, No.4 (2014), pp.368-380. https://doi.org/10.5465/amp.2013.0093
  46. Song, X.M. and M.E. Parry, "The determinants of Japanese new product successes," Journal of Marketing Research, Vol.34, No.1 (1997), pp.64-76. https://doi.org/10.2307/3152065
  47. Song, X.M. and M.E. Parry, "What separates Japanese new product winners from losers," Journal of Product Innovation Management, Vol.13, No.5(1996), pp.422-439. https://doi.org/10.1111/1540-5885.1350422
  48. Tallon, P.P., "Inside the adaptive enterprise : an information technology capabilities perspective on business process agility," Information Technology and Management, Vol.9, No.1(2008), pp.21-36. https://doi.org/10.1007/s10799-007-0024-8
  49. Tang, J., Z. Tang, L.D. Marino, Y. Zhang, and Q. Li, "Exploring an inverted U-Shape relationship between entrepreneurial orientation and performance in Chinese ventures," Entrepreneurship Theory and Practice, Vol. 32, No.1(2008), pp.219-239. https://doi.org/10.1111/j.1540-6520.2007.00223.x
  50. Teece, D.J., "Explicating dynamic capabilities : the nature and microfoundations of (sustainable) enterprise performance," Strategic Management Journal, Vol.28, No.13 (2007), pp.1319-1350. https://doi.org/10.1002/smj.640
  51. Teece, D.J., "The foundations of enterprise performance : Dynamic and ordinary capabilities in an (economic) theory of firms," The Academy of Management Perspectives, Vol.28, No.4(2014), pp.328-352. https://doi.org/10.5465/amp.2013.0116
  52. Teece, D.J., G. Pisano, and A. Shuen, "Dynamic capabilities and strategic management," Strategic Management Journal, Vol. 18, No.7(1997), pp.509-533. https://doi.org/10.1002/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z
  53. Weick, K.E. and K.H. Roberts, "Collective mind in organizations : Heedful interrelating on flight decks," Administrative science quarterly, Vol.38, No.3(1993), pp.357-381. https://doi.org/10.2307/2393372
  54. Winter, S.G., "Understanding dynamic capabilities," Strategic Management Journal, Vo.24, No.10(2003), pp.991-995. https://doi.org/10.1002/smj.318
  55. Zahra, S.A. and G. George, "Absorptive capacity : A review, reconceptualization, and extension," Academy of Management Review, Vol.27, No.2(2002), pp.185-203. https://doi.org/10.5465/amr.2002.6587995
  56. Zahra, S.A., H.J. Sapienza, and P. Davidsson, "Entrepreneurship and dynamic capabilities : a review, model and research agenda," Journal of Management Studies, Vol.43, No.4 (2006), pp.917-955. https://doi.org/10.1111/j.1467-6486.2006.00616.x
  57. Zollo, M. and S.G. Winter, "Deliberate learning and the evolution of dynamic capabilities," Organization Science, Vol.13, No.3 (2002), pp.339-351. https://doi.org/10.1287/orsc.13.3.339.2780
  58. Zott, C., "Dynamic capabilities and the emergence of intra industry differential firm performance : insights from a simulation study," Strategic Management Journal, Vol.24, No.2 (2003), pp.97-125. https://doi.org/10.1002/smj.288