Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
권호 표지
DOI QR코드

DOI QR Code

The Impact of career plateau on Job satisfaction and turnover intention of Hospital nurses

병원간호사의 경력정체가 직무만족과 이직의도에 미치는 영향

  • Kim, Yu-Mi (Department of Nursing, International University of Korea) ;
  • Lee, Jong-Yul (Department of Nursing, Jinju Health College) ;
  • Kang, Hyang-Suk (Department of Nursing, Kyongbuk Science College)
  • 김유미 (한국국제대학교 간호학과) ;
  • 이종률 (진주보건대학교 간호학부) ;
  • 강향숙 (경북과학대학 간호학과)
  • Received : 2016.10.14
  • Accepted : 2016.12.08
  • Published : 2016.12.31
Download PDF
⟨ Previous Next ⟩

Abstract

This study was designed to survey the degrees of career plateau, job satisfaction, and turnover intention of hospital nurses, as well as to identify the relationship among them. We surveyed 239 nurses working at five different hospitals in J city and C city. Data collection was conducted between April 1 and April 30, 2016. The data was analyzed using SPSS 23.0. This study shows that the significant factors influencing job satisfaction were content plateau and structural plateau, which account for 55.0% of the variance. It also shows that the significant factors that influence turnover intention were structural plateau, present clinical career, content plateau, and working department, which account for 43.0% of the variance. As such, we identified that a decrease in the content plateau of hospital nurses enhances job satisfaction and that a decrease in structural plateau reduces turnover intention. The results indicate that a systematic managerial strategy for nursing resources should be developed and applied in the nursing field. This strategy should supplement the content plateau by job redesign and job enrichment. In addition, to increase retention of skilled nurses and to achieve superior organizational performance, as well as to contribute to the success of hospital nurses, supplementation of the structural plateau by adopting and applying a career ladder system is important.

본 연구는 병원 간호사의 경력정체, 직무만족, 이직의도의 정도를 파악하고, 경력정체가 직무만족과 이직의도에 미치는 영향을 규명하기 위한 서술적 조사연구이다. 연구대상은 경남 J시, C시에 소재한 5개 종합병원에 근무하는 간호사 239명을 대상으로 하였고, 자료수집 기간은 2016년 4월 1일부터 4월 30일까지였으며 자료분석은 SPSS 23.0을 이용하여 기술통계, t-test, ANOVA, 상관관계 및 위계적 회귀분석을 실시하였다. 연구결과 병원간호사의 경력정체가 직무만족에 미치는 영향은 내용적 경력정체(${\beta}=-.45$, p<.001), 구조적 경력정체(${\beta}=-.39$, p<.001) 순이었고, 총 설명력은 55.0%였다. 또한, 병원간호사의 경력정체가 이직의도에 미치는 영향은 구조적 경력정체(${\beta}=.42$, p<.001), 현 병원 근무경력(${\beta}=-.39$, p=.002), 내용적 경력정체(${\beta}=.14$, p=.012), 근무부서(${\beta}=-.13$, p=.016) 순이었고, 총 설명력은 43.0%였다. 이와 같이 병원간호사의 내용적 경력정체를 감소시키는 것은 직무만족을 높이고, 구조적 경력정체를 감소시키는 것은 이직의도를 낮추는 효과가 있음을 확인하였다. 결과적으로 직무재설계, 직무충실화 등을 통해 내용적 경력정체를 보완하고, 숙련된 유능한 간호사의 보유율을 높이고, 질적으로 우수한 조직성과를 달성하고, 간호사의 경력성공을 위해 경력사다리제도의 도입 및 활용 등을 통해 구조적 경력정체를 보완할 수 있는 체계적인 인적자원관리 전략을 개발하여 간호현장에 적용할 필요가 있다.

Keywords

References

  1. S. Y. Ann, S. S. Moon, M. G. Choi, strategic hospital personnel management, bomungak : seoul, 2009.
  2. J. H. Jeong, J. S. Kim, K. H. Kim, "The Risk Factors Influencing Turnover Intention of Nurses", Journal of Korean Academy of Nursing Administration, vol. 14, no. 1, pp. 35-44, 2008.
  3. G. S. Bae, KOREA LABOR INSTITUTE, "A study on the Advanced Scheme of Industrial Relations in the Seoul National University Hospital", Ministry of Labor, Gwacheon, 2002.
  4. Heilmann S. G, Holt D. T. & Rilovick, C. Y, "Effects of career plateauing on turnover: A test of a model", Journal of Leadership & Organizational studies, vol. 15, no. 1, pp. 59-68, 2008. DOI: http://dx.doi.org/10.1177/1548051808317999
  5. S. H. Kim, "Influence of Career Plateau on the Job Satisfaction and Nursing Competency of General Hospital Nurses", master's thesis, Wonkwang University, Iksan, 2016.
  6. O. Y. Bae, "Impact of career plateau on turnover impulse and retention intention of Hospital nurses", master's thesis, Hanyang University, Seoul, 2015.
  7. Nachbagauer A. & Riedl G, "Effects of concepts of career plateaus on performance, work satisfaction and commitment", International Journal of Manpower, 23, pp. 716-733, 2002. DOI: http://dx.doi.org/10.1108/01437720210453920
  8. Bardwick J. M, The plateauing trap: How to Avoid It in Your Career and Your Life, NY: Amacom, 1986.
  9. Chao, G. T, Exploration of the conceptualization and measurement of career plateau: A comparative analysis, Journal of Management, 16, 181-193. 1990. DOI: https://doi.org/10.1177/014920639001600113
  10. McCleese, C. S, Eby L. T, Scharlau E. A & Hoffman B. H, "Hierarchical, job content, and double plateaus: A mixed-method study of stress, depression, and coping responses", Journal of Vocational Behavior, vol. 71, no. 2, pp. 282-299, 2007. DOI: http://dx.doi.org/10.1016/j.jvb.2007.05.001
  11. I. O. Moon, "The Structural Model about Impact of Nurse's Career Management, Career Plateau, Career Satisfaction on Career Commitment", Journal of Korean Academy of Nursing Administration, vol. 16, no. 2, pp. 180-189, 2010. DOI: https://doi.org/10.11111/jkana.2010.16.2.180
  12. Y. M. Kim, Y. S. Kang, "The Effects of Self-Efficacy, Career Plateau, Job Embeddedness and Organizational Commitment on Turnover Intention of Nurses", journal of korean academy of nursing administration, vol. 16, no. 2, pp. 180-189, December 2015. DOI: http://dx.doi.org/10.11111/jkana.2015.21.5.530
  13. Armstrong-Stassen M, "Factors associated with job content plateauing among older workers", Career Development International, vol. 17, no. 3, pp. 594-613. 2008. DOI: http://dx.doi.org/10.1108/13620430810911074
  14. Beheshtifar M, & Modaber H, "The investigation of relation between occupational stress and career plateau", Interdisciplinary Journal of Contemporary Research I650, vol. 4, no. 11, pp. 650-660, 2013.
  15. Tremblay M. & Roger A. "Career plateauing reactions: the moderating role of job scope, role ambiguity and participation among Canadian managers", International Journal of Human Resource Management, vol. 15, no. 6, pp. 996-1017, 2004. DOI: http://dx.doi.org/10.1080/09585190410001677287
  16. Miles S, Gordon J & Storlie C, "Job satisfaction, perceived career plateau, and the perception of promotability: A correlational study", The Journal of International Management Studies, vol. 8, no. 1, pp. 1-9, 2013.
  17. AL-Hussami M, "A Study of nurses' job satisfaction: The relationship to organizational commitment, perceived organizational support, transactional leadership, transformational leadership, and level of education", Jordan. European Journal of Scientific Research, 22, vol. 22, no. 2, pp. 286-295, 2008.
  18. Robbins & Timothy, D. R. Lee, T. Y. Kim, G. C. Park, & W. W. Park, Organizational Behaviour. pp. 75-103, pp. 239-242, hanteemedia:seoul, 2013.
  19. J. M. Kim, "Trends in Human Resource Development Research", Agricultural Education and Human Resource Management, vol. 36, no. 4, pp. 115-138, 2004.
  20. O'Brien-Pallas L, Murphy G. T, Shamian J, Li X & Hayes L. J, "Impact and determinants of nurse turnover: a pan. Canadian study", Journal of Nursing Management, 18, pp. 1073-086, 2010. DOI: http://dx.doi.org/10.1111/j.1365-2834.2010.01167.x
  21. Y. M. Kim, Y. S. Kang, " The Relationship among Career Plateau, Self-efficacy, Job Embeddedness and Turnover Intention of Nurses in Small and Medium Sized Hospitals", journal of korea academia-industrial cooperation society, vol. 14, no. 10, pp. 5078-5090. 2013. DOI: http://dx.doi.org/10.5762/KAIS.2013.14.10.5078
  22. Milliman J. F, Causes, consequences, and moderating factors of career plateauing" University of Southern California. 1992.
  23. Slavitt D. B, Stamps P. L, Piedmont E. B & Hasse A. M, "Nurses' satisfaction with their work situation", Nursing Research, vol. 27, no. 2, pp. 114-120, 1978.
  24. M. S. Kim, "The influence of career ladder system on nursing performance, job satisfaction, organizational commitment, turnover intention", Unpublished doctoral dissertation, Seoul University, Seoul, 2013.
  25. Mobley W. H, "Employee turnover causes consequences and control reading". MA: Addison-Wesley Publishing Co, 1982. DOI: https://doi.org/10.1097/00006199-197803000-00018
  26. S. J. Moon, "Structural model of nurses' intentions of changing workplaces", Unpublished doctoral dissertation, Kyunghee University, Seoul, 2010.
  27. R. J. Jang, Y. S. Kang, Y. M. Kim, "The Relationships in Emotional Intelligence, Job Satisfaction, and Quality of Nursing Service in Hospital Nurses", Journal of the Korea Academia-Industrial cooperation Society, vol. 17, no. 6 pp. 326-337, 2016. DOI: http://dx.doi.org/10.5762/KAIS.2016.17.6.326
  28. J. H. Yang, K. H. Jeong, "Effects of Emotional Labor, Job Satisfaction and Organizational Commitment on Turnover Intention in Nurses", Journal of the Korea Academia-Industrial cooperation Society, vol. 15, no. 12 pp. 7170-7178, 2014. DOI: http://dx.doi.org/10.5762/KAIS.2014.15.12.7170
  29. K. N. Kang, "Factors Influencing Turnover Intention of Nurses in Small-medium sized Hospitals", Journal of Korean Academy of Nursing Administration, vol. 18 no. 2, pp. 155-165, 2012. DOI: https://doi.org/10.11111/jkana.2012.18.2.155
  30. M. R. Kim, M. G. A. Seo, "Relationships among Burnout, Job Satisfaction, Organizational Commitment and Turnover Intention to Resign in Hospital Nurses". journal of korean academic society of occupational health nursing, vol. 22, no. 2, pp. 93-101, 2013. DOI : http://dx.doi.org/10.5807/kjohn.2013.22.2.93
  31. I. S. Kim, "The Role of Self-Efficacy and Social Support in the Relationship between Emotional Labor and Burn out, Turn over Intention among Hospital Nurses", journal of korea academia-industrial cooperation society, vol. 15, no. 4, pp. 515-526, 2009.
  32. Tremblay M, Roger A, "Individual, Familial, and Organizational Determinants of Career Plateau: An Empirical Study of the Determinants of Objective and Subjective Career Plateau in a Population of Canadian Managers", Group and Organization Management, vol. 18, no. 4, pp. 413-414, 1993. DOI: http://dx.doi.org/10.1177/001872679504800301
  33. Y. G. Jeong, K. H. Son, The Impact of career plateau on contextual performance and turnover intention and moderating effect of organizational tenure, journal of korean association for policy sciences, vol. 10, no. 2, pp. 103-128, 2006.