디지털융복합연구 (Journal of Digital Convergence)

한국디지털정책학회 (The Society of Digital Policy and Management)
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정보시스템 성공요인이 카지노정보시스템의 보안신뢰와 직무만족에 미치는 영향

Impacts of Success Factors of Information System on Trust of Security of Casino Information System and Job Satisfaction

  • 이대근 (건국대학교 정보통신대학원 정보통신학과) ;
  • 김용재 (건국대학교 경영대학 경영정보학과)
  • Lee, Dae-Kun (Graduate School of Information and Communications, Konkuk University) ;
  • Kim, Yong-Jae (College of Business, Konkuk University)
  • 투고 : 2015.01.27
  • 심사 : 2015.10.20
  • 발행 : 2015.10.28
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초록

본 연구는 국내 외국인 카지노 이용자를 위한 카지노 정보시스템의 성과요인을 파악하고, 이들 요인들이 조직 신뢰와 직무만족에 영향을 미치는 인과관계를 실증적으로 검증하여, 카지노 정보시스템의 발전방안을 제시하고자 한다. 연구결과 첫째, 정보 품질은 보안 신뢰에 유의수준에서 채택되는 것으로 나타났으나, 직무 만족에는 유의수준에서 채택되지 않는 것으로 나타났다. 둘째, 시스템 품질은 보안신뢰에 유의수준에서 채택되는 것으로 나타났으나, 직무 만족에는 유의수준에서 채택되지 않는 것으로 나타났다. 셋째, 서비스 품질은 보안 신뢰와 직무 만족에 유의수준에서 채택되는 것으로 나타났다. 넷째, 보안신뢰는 직무만족에 유의수준에서 채택되는 것으로 나타났다. 이를 통해 정보 품질, 시스템 품질, 서비스 품질이 보안 신뢰와 직무 만족에 영향을 미치는지 확인이 되었다.

This study explores performance factors of a casino information system for foreigners, empirically examines the causal relation between these factors and business performances through organizational trust and job satisfaction and suggests a plan to develop such a information system. We found that information quality positively impacted on perception of information security, but negatively on job satisfaction; system quality positively did on security reliability, but negatively on job satisfaction; service quality positively did on trust in information security and job satisfaction; lastly security reliability positively did on job satisfaction. We found that information quality, system quality and service quality would affect perceived information security and job satisfaction.

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