Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Influence of Emotional Intelligence Convergence and Work-Family Conflict on Organizational Effectiveness

융복합 감성지능(EI)과 일-가정 갈등(WFC)이 조직효과성에 미치는 영향

  • Na, Byoung-Dae (Dept. of Information Management, Graduate School of Venture, Hoseo University) ;
  • Kim, Joong-Gyoo (Graduate School of Global Entrepreneurship, Hoseo University)
  • 나병대 (호서대학교 벤처전문대학원 정보경영학과) ;
  • 김중규 (호서대학교 글로벌창업대학원)
  • Received : 2015.06.20
  • Accepted : 2015.08.20
  • Published : 2015.08.28
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Abstract

This study empirically analyzed the effects of Emotional Intelligence and work-family conflict on organizational effectiveness such as job performance and turnover in the advertising industry. Analysis results showed that emotional intelligence a significant impact in part on job performance and turnover intention. In particular, the more use of emotion is higher job performance, and the more regulation of emotion is lower turnover intention. Second, work-family conflict is proved on a partially significant impact on organizational effectiveness, and especially family conflicts caused by works was found to increase the degree of turnover. The results of this study suggest that the need for the establishment of appropriate systems and organizational culture which can increase emotional intelligence and reduce family conflict for performance and human resource management of the organization.

본 연구는 광고 산업종사자들을 대상으로 감성지능(EI)과 일-가정 갈등(WFC)이 직무성과와 이직의도 등 조직효과성에 어떠한 영향을 미치는지 실증적으로 분석하였다. 분석 결과, 감성지능은 직무성과와 이직의도에 부분적으로 유의한 영향을 미치는 것으로 나타났다. 특히 감성 활용의 수준이 높은 직원일수록 직무성과가 높았으며, 감성조절 능력이 높은 직원일수록 이직의도가 낮은 것으로 나타났다. 둘째, 일-가정 갈등은 조직 효과성에 부분적으로 유의한 영향을 미치는 것으로 드러났다. 특히 일로 인한 가정 갈등은 이직의도를 높이는 것으로 나타났다. 본 연구의 이러한 결과는 다른 산업에 비해 이직률이 높은 광고 산업 종사자들을 대상으로 조직의 성과와 인적자원 관리를 위해 감성지능을 높이고 일과 가정의 갈등을 줄일 수 있는 조직문화 형성 및 적절한 제도의 확립이 필요하다는 점을 시사하고 있다.

Keywords

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