The Korean Journal of Community Living Science (한국지역사회생활과학회지)

The Korean Society of Community Living Science (한국지역사회생활과학회)
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A Case Study of School Meal Service Support Centers

학교급식지원센터 사례 연구

  • Cho, Hyeyeong (Dept. of Food and Nutrition, Seoul National University) ;
  • Yoon, Jihyun (Dept. of Food and Nutrition, Seoul National University) ;
  • Kim, Soyoung (Dept. of Food and Nutrition, Seoul National University)
  • 조혜영 (서울대학교 식품영양학과) ;
  • 윤지현 (서울대학교 식품영양학과) ;
  • 김소영 (서울대학교 식품영양학과)
  • Received : 2015.02.24
  • Accepted : 2015.04.23
  • Published : 2015.05.31
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Abstract

The system of School Meal Service Support Centers was established to support the supply of high-quality food ingredients for school meal services when the School Meal Service Act was amended in 2006. A case study was conducted to examine the operating effects, success factors, and major obstacles of a School Meal Service Support Center which was highly evaluated for its operational efficiency and customer satisfaction. Qualitative data were collected from eight stakeholders (two individuals each from the center, farms, schools, and distributors) through in-depth interviews in July 2013 and analyzed by using the thematic analysis method. The successful operation of the center helped to stabilize income and price among the stakeholders, increase ingredient quality, increase school meal reliability, reduce costs, and promote the consumption of agricultural products. Success factors were identified as the center director's commitment and insights, and the competitive operating system including fair operations, rational pricing, liberal consumer choice, total quality management, and partnerships with distributors. Major obstacles included a lack of diversity in supplied ingredients and a lack of administrative and financial support form the local government. The results can be used as baseline information to vitalize the system of School Meal Service Support Centers and increase the quality of school meal services.

Keywords

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