Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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A Role of Functional and Symbolic Image of the Brand

브랜드의 기능적 이미지와 상징적 이미지의 역할

  • Received : 2014.11.19
  • Accepted : 2015.03.12
  • Published : 2015.03.31
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Abstract

This study provides a framework for understanding the effects of brand image(symbolic and functional) on emotional commitment and behavioral commitment. First, the causal relationships between brand image, emotional commitment and behavioral commitment were examined. Second, the mediating effects of brand trust were also examined. Undergraduate students(N=217) were participated in the survey and the structural equation modeling was utilized for data analysis. The results of this study reveal that both of symbolic and functional brand image are positively related to brand trust. Brand trust also have positive effects on emotional commitment and behavioral commitment. Based on the results, some recommendations for company are discussed and future research directions are outlined.

본 연구의 목적은 브랜드의 이미지가 브랜드 신뢰 및 브랜드에 대한 감정적 몰입과 행동적 몰입에 미치는 영향에 대하여 알아보고자 하는 것이다. 이를 위해 브랜드의 이미지를 구성하고 있는 요소 중 기능적 이미지와 상징적 이미지가 브랜드 대한 신뢰에 영향을 미치고, 브랜드 신뢰는 다시 브랜드에 대한 감정적 몰입 및 행동적 몰입에 미치는 효과를 검증해 보았다. 이를 위해 브랜드 제품사용 경험이 있는 대학생을 대상으로 설문조사를 실시하였으며, 총217부의 설문지를 이용한 구조방정식모델 분석을 이용해 변수들 간의 관계를 분석하였다. 분석결과, 브랜드의 기능적 이미지와 상징적 이미지는 브랜드 신뢰에 대해서 유의한 영향을 미치는 것으로 나타났다. 그리고 브랜드 신뢰 또한 브랜드에 대한 감정적 몰입 및 행동적 몰입에 영향을 미치는 것으로 나타났다. 본 연구의 결론에는 연구결과에 따른 요약과 실무적시사점, 연구의 한계점 및 향후 연구방향에 대한 제언을 하였다.

Keywords

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