Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Effects of Knowledge-based Service Organization CEO' Transformational Leader ship and Learning Organization Building Factors on Innovative Behavior in the Age of Convergence

융복합시대에 지식서비스기업 최고경영자의 변혁적 리더십과 학습조직 구축요인이 혁신행동에 미치는 영향

  • Ryu, Jin-Hyuk (Dept. of Venture Information Management, Graduate School of Venture, Hoseo University) ;
  • Kim, Sun-Bae (Dept. of Information Management, Graduate School of Venture, Hoseo University)
  • 유진혁 (호서대학교 벤처전문대학원 벤처정보경영학과) ;
  • 김선배 (호서대학교 벤처전문대학원 정보경영학과)
  • Received : 2015.02.16
  • Accepted : 2015.04.20
  • Published : 2015.04.28
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Abstract

The purpose of study was to test the effects of CEO' transformational leadership and learning organization on innovative behavior in the Knowledge-based Service Organization showing the characteristics of convergence service and the moderating role of learning organization between transformational leadership and innovative behavior. For this study, the data were collected from 348 Knowledge-based Service industrial employees in metropolitan area by using structured questionnaires. Collected data were analyzed by hierarchical regression technique. The results showed that both of CEO' transformational leadership and seven learning organization building factors had a positive effect on employees' innovative behavior. And also found out the only four out of the seven learning organization building factors, namely 'Create continuous learning opportunities', 'Promote inquiry and dialogue', 'Encourage collaboration and team learning', 'Provide strategic leadership for learning' had the moderate roles between CEO's transformational leadership and employees' innovative behavior. The theoretical and practical implications of the findings were discussed and the directions for future research were presented.

본 연구의 목적은 융복합서비스의 특성을 보이는 지식서비스 산업에 대하여 최고경영자의 변혁적 리더십과 학습조직이 구성원들의 혁신행동에 미치는 영향과 리더십과 혁신행동간 관계에서 조절변수로서 학습조직의 역할을 탐구하는데 있었다. 본 연구를 위한 자료는 구조화된 질문지를 이용하여 수도권 소재 35개 지식서비스기업 종사자 348명으로부터 수집하였다. 자료분석은 위계적 회귀분석방법을 사용하였다. 연구결과 최고경영자의 변혁적 리더십과 학습조직구축의 7요인이 혁신행동에 유의미한 정(+)의 영향을 미치는 것으로 나타났다. 또한, 학습조직구축의 7요인 중 지속적인 학습기회의 창출, 연구와 대화의 활성화, 팀(부서)단위 협업 및 학습촉진, 전략적 학습리더십의 4가지 요인만이 변혁적 리더십과 혁신행동 간의 관계를 조절하는 것으로 나타났다. 이러한 연구결과가 갖는 이론적 실무적 함의를 논의하고, 향후 연구방향을 제시하였다.

Keywords

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