참고문헌
- Choi, G.S., "Study on the evaluation of management quality model of local public companies-focusing on the relative importance of AHP for Malcolm Baldrige," Journal of Korean Association for Local Government Studies, (2008), pp.595-617.
- Choi, M.G. and D.M. Lee, "A study on the integration of evaluation systems and BSC systems affecting performance in governmental offices, A case of Korea Postal Office," Journal of Korea Society of Industrial Information Systems, Vol.14, No.4(2011), pp.127-137.
- Eickelmann, N., "A Comparative Analysis of the Balanced Scored Card as Applied in Government and Industry Organizations," Information Technology Evaluation Method and Management, (2001), pp.253-268.
- Han, H.M., "Evaluation and Selection Framework for a Venture Firm with New Technology in Optical Electronics Industry," Journal of information systems, Vol.18, No.1 (2009), pp.97-115. https://doi.org/10.5859/KAIS.2009.18.1.097
- Im, B.G., M.H. Kim, and J.H. Kim, "An analysis of the Structural Relationships among the Perspectives of the BSC model in Public Organization:Focusing the National Tax Service," Korea International Accounting Review, Vol.28(2009), pp.159-178.
- Im, I.S., S.H. Kim, and D.M. Kim, "An Importance-Satisfaction Analysis on Selection Attributes of a Public Sports Center Using IPA," Journal of Korean Sport Society, Vol.10, No.1(2012), pp.291-303.
- Jang, W.J., "A Study on the Evaluation of web-site of Land Information Center through Importance-Performance Analysis-Aspect of Responsiveness in Public Administration," Journal of the Korean Cadastre Information Association, Vol.9, No.1(2007), pp. 57-71.
- Jung, C. and Y.S. Yong, "Re-examination of Importance-Performance Analysis(IPA) used in Tourism Studies in Korea," Journal of Tourism Studies, Vo.22, No.1(2010), pp.119-137.
- Kang, H.S., "Limitation of BSC (Balanced Scorecard) and application of AHP (Analytic Hierarchy Process," Journal of Korean Institute of Industrial Engineers, 2004.
- Kaplan, R. and D. Norton, "The Balanced scorecard:Measures That Drive Performance," Harvard Business School Press, (1992), pp.172-180.
- Kim, E.H., "A Study on Development of Performance Evaluation Model of the Disabled Welfare Institutions Using BSC and AHP," Journal of Korean Association for Policy Sciences, Vol.14, No.4(2010), pp.1430-1171.
- Kim, I., "The Influence of the Characteristics of BSC Introduction and its Managerial Structure on Performance in Public Sector :Focusing on public institutions," Korean Public Administration Review, (2008), pp. 1-19.
- Kim, I., "The Effects of BSC use in Public Institutions," The Korean Journal of Local Government, Vol.12, No.3(2008), pp.7-33.
- Kim, S.M., "A study on using the Balanced Scorecard in the evaluation and Management of Public Organization," Korean Governance Review, Vol.13, No.2(2006), pp. 291-319.
- Kim, S.J., B.C. Lee, and G.Y. Kim, "BSC perspective of public sectors using AHP technique and evaluation of strategic objectives-Cases of S Industrial Zone," Korean Governmental Accounting Review, Vol.4, No.1(2006), pp.1-30.
- Kim, Y.H. and S.W. Noh, "An evaluation for user-centric in touch-point of public sector," Journal of Korea Design Forum, Vol.36, (2012), pp.343-354.
- Kong, G.Y., "Evaluation of Leisure Activity using IPA method," Korean Journal of Tourism Research, Vol.20, No.3(2006). pp.285-303.
- Lee, S.H., "Understanding the BSC and applicability of it to public sectors," Journal of Korean Public Administration Review, (2005), pp.65-81.
- Lee, S.H. and J.J. Choi, "The Weight Analysis of Performance Perspective and Indicators of Convention Center Scorecard using the Annalistic Hierarchy Process(AHP)," Korean Journal of Tourism Research, Vol. 23, No.2(2008), pp.71-100.
- Martilla, J.A. and J.C. James, "Importanceperformance analysis," Journal of Marketing, Vol.41, No.1(1977), pp.77-79. https://doi.org/10.2307/1250495
- Min, J.H. and J.S. Lee, "A Performance Measurement Model for Nonprofit Organizatio n:Conceptual Framework," Journal of the Korean Operations Research and Management Science Society, (2005), pp.998-1104.
- Nam, C.H., "A Case Study on Balanced Scorecard(BSC) system Development by the Type of Organization in Public Sector," Journal of Korean Urban Management, Vol.21, No.1(2008) pp.309-335.
- Niven and R. Paul, "BSC Step by Step," Sigmainsight, 2005.
- Park, B.J. and B.S. Mun, "Improvement of VMS Traffic-information Contents Using Importance Preference Analysis," Journal of the Korea Contents Association, Vol.11, No. 10(2011), pp.457-466. https://doi.org/10.5392/JKCA.2011.11.10.457
- Park, C.J. and G.C. Im, "An Analysis of Relevance between Business Characteristics and BSC Utilization:Focused on Organizational Cultures, Business Strategies, and Business Sectors," Journal of Korean Academic Society of Accounting, Vol.11, No.2 (2006), pp.117-138.
- Park, D.G., "Development of the Performance Index for R&D Project Considering the characteristics of Energy and Resource Technology by BSC and AHP," Graduate School of Kyung Hee University, 2008.
- Park, H.B. and J.S. Kang, "A Study on the Assessment of Local Government Organization by Malcolm Baldrige model," Journal of Korean Public Administration Review, Vol.33, No.3(1999), pp.257-272.
- Schneiderman, A.M., "Why balanced scorecards fail," Journal of Strategic Performance Measurement, (1999), pp.6-11.
- Suh, J.R. and N.J. Nam, "Mediation Effects of BSC Use between the Cultural Traits and Corporate Performance," Journal of Korean Academic Society of Accounting, Vol.13, No.1(2008), pp.71-100.
- Yoo, S.J. and J.W. Yoon, "Study on Impact of SCM/BSC Implementation Type on Performance Measurement System and Corporate Performance," Accounting Information Review, Vol.23, No.2(2005), pp.51-72.