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전직지원상담자의 역량분석

Analysis of Outplacement Counselor's Competency

  • 김학아 (숙명여자대학교 교육학과) ;
  • 김봉환 (숙명여자대학교 교육학과)
  • Kim, Haka (Department of Education, Sookmyung Women's University) ;
  • Kim, BongWhan (Department of Education, Sookmyung Women's University)
  • 투고 : 2015.11.02
  • 심사 : 2015.11.20
  • 발행 : 2015.12.01

초록

본 논문은 전직을 원하는 내담자들에게 전직지원 서비스를 수행하는 상담자들이 갖추어야 할 역량을 분석한 연구로, 최근 다양한 영역에서 전직에 대한 관심이 대두되고 있는 경향성을 반영하였다. 아직까지 전직의 영역 및 조직화는 명확한 대한 체계가 잡히지 않아 그 영역을 단정하기 어려운 실정이다. 따라서 본 연구에서는 전직지원서비스 및 상담을 실시하는 전문가들에게 특별히 요구되는 전문역량을 파악하고, 실제 상담 장면에서 그것을 적용하여 내담자의 필요를 조력하는데 그 의의가 있다. 연구문제의 해결을 위해 본 연구에서는 델파이 기법을 사용하여 총 3회의 설문을 실시하였다. 그 결과 전직지원상담의 현황 및 전문가들에게 요구되는 구직자들의 다양한 수요를 총 3개의 역량군, 13개의 역량요소, 55가지의 역량지표로 도출하였으며, 이를 토대로 현재의 전직지원 여건 및 향후 전망을 논의하였다.

The present study analyzes the capability that counselors providing outplacement consulting need to equip themselves with and reflects the tendency of the increasing interests in a change of job in various fields of work. Since few studies on the aspects and organization of a change of job have been conducted, the present study aims at investigating professional capability that counselors specialized in outplacement need to have and hope to support clients in the real counseling situations. A total of three surveys were conducted based on a Delphi-analytic approach. As a result, the present study draws 3 types, 13 aspects, and 55 indexes of the capability in terms of the real conditions of outplacement consulting and various demands for job seekers. Based on the criteria mentioned above, the study discusses the present conditions of outplacement and the future prospects.

키워드

참고문헌

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