Journal of agricultural medicine and community health (농촌의학ㆍ지역보건)

Korean Society for Rural Medicine and Community Health (한국농촌의학지역보건학회)
권호 표지
DOI QR코드

DOI QR Code

Characteristics and factors affecting the job satisfaction of community health survey interviewers

지역사회건강조사원들의 직무 만족도 관련 요인 및 특성

  • Park, Seong-Bin (Departments of Preventive Medicine, Wonkwang University School of Medicine) ;
  • Kim, Young-Taek (Division of Infectious Disease Control, Korea Centers for Disease Control and Prevention) ;
  • Lee, Jeong-Mi (Departments of Preventive Medicine, Wonkwang University School of Medicine) ;
  • Lee, Young-Hoon (Departments of Preventive Medicine, Wonkwang University School of Medicine) ;
  • Oh, Gyung-Jae (Departments of Preventive Medicine, Wonkwang University School of Medicine)
  • 박성빈 (원광대학교 의과대학 예방의학교실) ;
  • 김영택 (질병관리본부 감염병관리과) ;
  • 이정미 (원광대학교 의과대학 예방의학교실) ;
  • 이영훈 (원광대학교 의과대학 예방의학교실) ;
  • 오경재 (원광대학교 의과대학 예방의학교실)
  • Received : 2015.02.21
  • Accepted : 2015.03.02
  • Published : 2015.03.31
Download PDF
⟨ Previous Next ⟩

Abstract

Objectives: The purpose of this study was to suggest factors related with the job satisfaction of interviewers who participated in Community Health Survey (CHS) in Jeonbuk province. Methods: An interview survey was carried out, targeting all 70 interviewers who were working at Jeonbuk CHS from Oct. 20 to Oct. 31. 2011. Results: As a result of carrying out a univariate analysis of job satisfaction factors by general characteristics, this study found out that interviewers at the age below 40 showed a higher emotional factor-related score than interviewers at the age over 40, and interviewers having participated a statistic survey more than 6 times showed a higher emotional factor-related score than interviewers having participated a statistic survey less than 5 times. As a result of carrying out a multiple regression analysis of factors by general characteristics, this study found out that as interviewers were older, they showed a lower emotional factor-related satisfaction score and job performance factor-related satisfaction score, and their job satisfaction score was higher when a single interviewer conducts a survey than when more than 2 interviewers conduct a survey. Conclusions: The interviewer's job satisfaction score was relatively low. This results strongly suggest that it is necessary to understand their job performance environment and work environment most of all. It is expected that the results of this study will be used as basic data needed to increase the job satisfaction of interviewers from CHS and improve the quality of survey data.

이 연구는 지역사회건강조사 조사원들을 대상으로 직무만족과 관련 요인 및 특성을 파악하여 향후 조사원 직무만족도 향상을 위한 개선안을 제시하기 위해 수행되었다. 자료는 일개 권역에서 지역사회건강조사를 수행한 조사원 70명을 대상으로 2011년 10월 20일부터 10월 31일까지 직접 기입방법을 통해 일반적 특성 및 직무만족 관련 내용에 대해 수집하였다. 일반적 특성에 따른 직무만족요인에 따른 단변량 분석 결과 40세 미만이 40세 이상보다 정서적 요인 관련 만족도 점수가 상대적으로 높았고, 통계 조사 참여횟수가 5회 이하에서 6회 이상보다 사회적 또는 정서적 요인 만족도 점수가 높았다. 또한 참여대학에 따라 전체 직무만족도 점수는 서로 차이를 나타내었다. 일반적 특성에 대한 요인별 회귀분석 결과 연령이 높을수록 정서적 요인 관련 만족도 점수와 직무수행 요인 관련 만족도 점수는 낮았고, 조사업무 수행형태가 단독수행인 경우 2인 이상 조사를 수행하는 경우보다 직무만 족도 점수가 높았다. 전반적으로 낮은 지역사회건강조사원의 직무만족도를 높이기 위해서는 조사원의 연령과 통계조사 참여경험 요인 등을 감안하여 직무교육 및 관리가 이루어져야 할 것이며, 직무수행 환경과 조사수행과정상의 애로사항을 확인하고 이를 해결해 줄 수 있는 방안이 모색되어야 할 것으로 사료된다.

Keywords

References

  1. Korea Center for Disease Control and Prevention. Operating system of Community Health Survey: Center for Chronic Disease. Seoul: Korea Center for Disease Control and Prevention, 2007 (Korean)
  2. Lim YT, Choi BY, Lee KO, Kim H, Chun JH, Kim SY, Lee DH, Ghim YA, Lim DS, Kang YW, Lee TY, Kim JS, Jo H, Kim YJ, Ko YS, Seo SR, Park NR, Lee JK. Overview of Korean Community Health Survey. J Korean Med Assoc 2012;55(1): 74-83 (Korean) https://doi.org/10.5124/jkma.2012.55.1.74
  3. Kim JH, Park HY, Kim YA, Gang YH, Kim JS, Im DS, Tak YJ, Im HS, Kim H. Quality Control Evaluation in 2008 Community Health Survey. Journal of The Korea Society of Health Informatics and Statistics 2010;35(2):87-100 (Korean)
  4. Cheong JR. A study on the performance and job satisfaction on visiting nurses of district health center in Chonnam province [dissertation]. Gwangju, Chosun University, 2004 (Korean)
  5. McGlynn M, Griggin MQ, Donahue M, Fitzpatrick, J. Registered nurse job satisfaction and satisfaction with the professional practice model. J of Nurs Manag 2012; 20(2):260-265 https://doi.org/10.1111/j.1365-2834.2011.01351.x
  6. Lee BS, Kang SR, Kim HO. Experience of job satisfaction in clinical nurses: application of focus group methodology. J Korean Acad Nurs 2007;37(1):114-124 (Korean) https://doi.org/10.4040/jkan.2007.37.1.114
  7. Lee SK. A study on the effect of job satisfaction on service quality of public health nurses [dissertation]. Seoul, Hanyang University, 2007 (Korean)
  8. Sung MH, Eum OB. Relationships between critical thinking disposition, professional nursing competence and job satisfaction in clinical nurses. J Korean Acad Nurs 2009;15(1):26-36 (Korean)
  9. Kim KT. A Study on the Job Satisfactions of Senior Welfare Facilities Workers. The Journal of Social Sciences 2004;19(1):1-22 (Korean)
  10. Jeon JW. The Analysis of determinants and internal/external outcomes of employee satisfaction : applying to enumerators for statistical surveys. [dissertation]. Seoul, Korea National Open University Graduate School. 2006 (Korean)
  11. Kim KH, Park JK. A Study of Effecting Factors on Job Satisfaction of the Elderly Care Social Workers. Journal of the Korean Gerontological Society 2010;30(1):195-220 (Korean)
  12. Park JS, Oh YJ. Factors influencing Turnover Intention of Customized Home Health Care Nurse. J Agric Med Community Health 2014;39(2):94-103 (Korean) https://doi.org/10.5393/JAMCH.2014.39.2.094
  13. Jang SI. A study on the job satisfaction of statistical researcher. [dissertation]. Daejeon, Hannam University Graduate School. 2011 (Korean)