DOI QR코드

DOI QR Code

Factors Influencing the Turnover Intention in Long-Term Care Hospital Care Workers

요양병원 요양보호사 이직의도와 관련변인

  • Received : 2014.09.02
  • Accepted : 2015.01.20
  • Published : 2015.01.28

Abstract

Purpose: This study was to explore the turnover intention and related factors of long-term care for hospital care workers. Methods: Data were collected from 150 health care workers by structured questionnaires in three different hospitals at K metropolitan city, Korea. Data was analyzed by using PASW (SPSS) 18.0 program with t-test, one-way ANOVA, Pearson's correlation coefficient, and multiple regressions. Results: study shown a negative correlation between turnover intention and self-esteem (r=.24. p=.004), job satisfaction (r=.50, p<.001), organizational commitment (r=59, p<.001), and social support (r=.32, p<.001). Variables of study such as turnover experience, job satisfaction and organizational commitment were revealed 40% of variance in turnover intention. Conclusion: study results suggested that, development program is needed which improve the hospital worker's job satisfaction, organizational commitment and reduces turnover intention for long-term hospital care.

본 연구는 요양병원에 근무하는 요양보호사의 이직 및 예측요인을 파악하고자 시도 되었다. 연구대상자는 K시와 B시에 소재하는 3개 요양병원의 150명이었다. 자료수집을 위한 조사는 구조화된 설문지에 의해 수집되었다. 자료분석은 SPSS/WIN 18.0 프로그램을 이용하여 t-test, One way -ANOVA와 multiple regression을 분석하였다. 연구결과 이직과 자기존중감, 직무 만족도 사이에 유의한 음의 상관관계가 있는 것으로 나타났으며, 요양보호사 이직에 영향을 미치는 요인은 조직몰입(${\beta}=.59$, p<.001), 사회적 지지(${\beta}=.32$, p<.001)가 이직의도의 40% 설명하였다. 본 연구에 의하면 요양병원에서 이직율 감소를 고려한 효율적인 교육프로그램 개발이 요구된다.

Keywords

References

  1. Statistics Korea, 2010.
  2. Korea Institute for Health and Social Affairs, 2013.
  3. Lee, B. R, A study of the influence of social support on the job satisfaction of care workers, Health and Social Welfare Review, 32(4), 123-150, 2012. https://doi.org/10.15709/hswr.2012.32.4.123
  4. Health Insurance Service, www.nhic.or.kr/nuiterm.611d0884858d73f46e20bbb5b.
  5. Jang, J. W, A study on the job stress, job satisfaction and turnover intention of care workers, Unpublished master's thesis, Sogang University, Seoul, 2010.
  6. Lee, E. M, The study of the factors affecting the job movement intention of social workers: Based on the Chungnam province, Unpublished master's thesis, Kongju National University, Cheonan, 2008.
  7. Wright, T. A, Bonett, D. G, Job satisfaction and psychological well-being as nonadditive predictors of workplace turnover, Journal of Management, 33, 141-160, 2007.
  8. Kang, Y. S, Choi, Y. J, Park, D. L, Kim, I. J, A study on nurses' self-leadership, self-esteem, and organizational effectiveness, Journal of Korean Academy of Nursing Administration, 16(2), 143-151, 2010 . https://doi.org/10.11111/jkana.2010.16.2.143
  9. Yu, H. S, A study on self-esteem and turnover intention of new nurses, Unpublished master's thesis, Ewha Womans University, Seoul, 2011.
  10. Yu, T. Y, Industrial and organization psychology, Sigma Press, 2009.
  11. Heo, A, Thesis on nurses' work-related stress, job satisfaction charater types and intention of job change, Unpublished master's thesis, Yeongnam University, Kyungsang buk-Do, 2011.
  12. Yoon, J. A, Lee, H. J, Internal marketing, job stress, organizational commitment and turnover intention in nursing organization, Journal Korean Academy Nursing Administration, 13(3), 293-301, 2007.
  13. Collins, S, Statutory social workers: Stress, job satisfaction, coping, social support and individual differences, British Journal of Social Work, 38, 1173-1193, 2008. https://doi.org/10.1093/bjsw/bcm047
  14. Stetze, T. A, Stetz, M. C, Bliese, P. D, The importance of self-efficacy in the moderating effects of social support on stressor-strain relationship, Work and Stress, 20(1), 49-59, 2006. https://doi.org/10.1080/02678370600624039
  15. Kim, R. M, A study on the determinants of intent to leave among care workers in long-term care center, Unpublished master's thesis, University of Seoul, Seoul, 2010.
  16. Lee, J. H, Effects of professionalism and job stress on turnover intention in care helpers, Unpublished master's thesis, HanYang University, Seoul, 2011.
  17. Becker, T. E, Foci and bases of commitment: Are they distinctions worth making, Academy of Management Journal, 35(1), 232-244, 1992. https://doi.org/10.2307/256481
  18. Rosenberg, M, Society and the adolescent self-image, Princeton: Princeton University Press, 1965.
  19. Jon, B. J, Self-esteem: A test of its measurability, Yonsei Journal, 11(1), 107-130, 1974.
  20. Smith, P. C, Kendall, L. M, Hulin, C. L, The measurement of satisfaction in work and retirement, Chicago: Rand McNally, 1969.
  21. Lee, H. J, A study on the determinants of job satisfaction of social workers in social service agencies for the elderly, Stress Research, 16(4), 317-324, 2008.
  22. Mowday, R. T, Streers, R. M, Porter, L. W, The managemant of organizational commitment, Vocational Behavior, 14, 224-247, 1979. https://doi.org/10.1016/0001-8791(79)90072-1
  23. Kim. K. J, An empirical study on the turnover decision process model, Unpublished master's thesis, Korea University, Seoul, 1986.
  24. Kim, H. J, Lee, H. R, Choi, S. O, Resilience to burnout, self-esteem and turnover intention of nurses in long-term care hospitals, Journal of Korean Gerontological Nursing, 15(3), 218-226, 2013.
  25. Park, S. M, Park, O. I, Moon, H, The effect of the emotional intelligence on the relationship between emotional labor and turnover intention of the general hospital nurses, 33(3), Health and Social Welfare Review, 540-564, 2013. https://doi.org/10.15709/hswr.2013.33.3.540
  26. Kim, M. R, Influential factors on turnover intention of nurses: The effect of nurses's organizational commitment and carrer commitment to turnover intention, Journal Korean Academy Nursing Administration, 13(3), 335-344, 2007.
  27. Lee, S. H, Impact on the job satisfaction of the turnover of caregivers with disabilities, Unpublished master's thesis, Korea University, Seoul, 2013.
  28. Nam, M. H, Kwon, Y. C, The relationship between better life index, nursing performance and intents to leave among hospital nurses, The Society of Digital & Management, 10(9), 417-427, 2012. https://doi.org/10.14400/JDPM.2012.10.9.417
  29. Park, I. S, The effects of group art therapy on depression& self-esteem of children in welfare facilities, Korean Journal of Arts Therapy, 16(1), 29-42, 2006.
  30. Kim, R. M, Study on the determinants of intent to leave among care works in long-term care center, Unpublished master's thesis, University of Seoul, 2010.