한국산업정보학회논문지 (Journal of Korea Society of Industrial Information Systems)

한국산업정보학회 (Korea Society of Industrial Information Systems)
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인사관리 프랙티스와 LMX가 중소기업 종업원의 이직의도에 미치는 영향 : 직무만족의 매개효과를 중심으로

Effects of HRM Practices and LMX on Turnover Intention of SMEs employees : Focusing on the Mediating Effects of Job Satisfaction

  • 유은희 (호서대학교 벤처대학원, 벤처경영학과) ;
  • 김종근 (호서대학교 벤처대학원, 벤처경영학과)
  • 투고 : 2015.11.16
  • 심사 : 2015.12.24
  • 발행 : 2015.12.31
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초록

본 연구는 중소기업 종업원의 이직의도에 미치는 요인들을 살펴봄으로써 종업원의 이직관리에 대한 관리 방안의 방법을 찾아내고자 하는 것으로 실증분석을 통한 검정결과는 다음과 같다. 인사관리 프랙티스의 복지지원, 인정, 임파워먼트, 조직유연성과 LMX의 전문성존경, 공헌은 직무만족에 정(+)의 영향을 미치고, 복지지원, 임파워먼트, 전문성존경은 이직의도에 부(-)의 영향을 미치는 것으로 나타났다. 직무만족의 매개효과는 복지지원, 전문성존경이 이직의도에 영향을 미칠 때 부분 매개효과가, 임파워먼트가 이직의도에 영향을 미칠 때 완전매개 효과가 유의하게 나타났다. 이러한 결과를 통해 인사관리 프랙티스와 LMX는 직무만족과의 매개효과를 통한 이직의도에 영향을 미치는 것으로 종업원의 이직을 줄이기 위해서는 직무만족을 고려해야 함을 알 수 있었다.

This study is the result of an empirical research that may contribute to the management on employee turnover of SMEs by looking over factors affecting the intention of employee turnover. Welfare satisfaction, recognition, empowerment, organizational flexibility and LMX expertise respect, higher contribution showed a positive effect on job satisfaction. Welfare satisfaction, empowerment, leader of the professional respect showed negative effect on turnover intention. Job satisfaction partially mediated welfare satisfaction, professional respect and completely mediated empowerment. The results implies that job satisfaction needs to be also considered when HRM practice and LMX are examined for reducing employee turnover.

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