The Journal of the Korea Contents Association (한국콘텐츠학회논문지)

The Korea Contents Association (한국콘텐츠학회)
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Multi-Mediation of Self-efficacy and Learning Goal Orientation in the links Superior's Communication Ability and Innovative Behavior

상사 커뮤니케이션 능력과 혁신행동의 관계에서 자기효능감 및 학습목표지향성의 다중 매개효과

  • Received : 2015.07.07
  • Accepted : 2015.08.24
  • Published : 2015.12.28
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Abstract

The present study conducted in two parts toward employees in government office and state-owned companies, and financial companies. First, main impacts were demonstrated in the links between superior communication ability (SCA) and outcome variables (self-efficacy, and learning goal orientation). Second, mediating effects of self-efficacy and LGO were investigated in the relation SCA-Innovative behavior. The data which applied in analysis was collected from 318 employees who work at government office and state-owned companies, and financial companies in Jeju island. The results were as follows. First, SCA were positively associated with self-efficacy and LGO. Second, self-efficacy and LGO were fully mediated both relationships between SCA and innovative behavior. Findings were as follows. SCA is an important factor on self-efficacy and LGO. Such the results have meaningful implications in the research area of communication. The importance of self-efficacy and LGO were demonstrated when considering the both variable in the relations SCA-innovative behavior.

본 연구는 공공기관 및 금융기관 종사자를 대상으로 두 가지 관점에서 수행되었다. 첫째, 상사 커뮤니케이션 능력과 자기효능감 및 학습목표지향성의 인과관계 검증이며, 둘째, 상사 커뮤니케이션 능력과 혁신행동의 관계에서 자기효능감과 학습목표지향성의 다중 매개효과 검증이다. 연구대상은 제주지역에 소재하고 있는 공공기관 및 공기업 종사자와 금융기관 종사자를 선정하였으며, 318명으로부터 획득된 자료를 활용하여 공변량구조분석을 실시하였다. 분석결과 첫째, 상사 커뮤니케이션 능력은 자기효능감과 학습목표지향성을 촉발하는 주요 원인이 되는 것으로 확인되었다. 둘째, 상사 커뮤니케이션 능력과 혁신행동의 관계가 자기효능감과 학습목표지향성에 의해 완전매개 되는 것으로 규명되었다. 본 연구의 시사점으로는 첫째, 상사 커뮤니케이션 능력이 구성원의 자기효능감과 학습목표지향성에 영향을 미치는 주요 변인임이 확인되었으며, 이러한 결과는 커뮤니케이션 연구에 의미 있는 시사점을 제공하고 있다. 둘째, 상사 커뮤니케이션 능력과 혁신행동의 관계에서 자기효능감과 학습목표지향성을 고려할 때, 상사 커뮤니케이션 능력이 혁신행동에 미치는 영향력이 자기효능감과 학습목표지향성에 의해서만 가능한 것으로 확인되었다.

Keywords

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