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Creating an Innovative Marketing Strategy based on Kano-Blue Ocean Approach

Kano 모델을 이용한 블루오션 혁신적 마케팅 전략 구축

  • Fan, Liu (College of Economics and Management, Shandong University of Science and Technology) ;
  • Sukwaid, Ronald (Industrial Engineering Department, Atma Jaya Catholic University Jakarta) ;
  • Moon, Jae-Young
  • Received : 2015.07.15
  • Accepted : 2015.07.27
  • Published : 2015.12.28

Abstract

One of today's most frequently discussed topics in the business world is how to escape from the intense red ocean and how to create an uncontested blue ocean. However, because there are few practical guidelines available on this topic, we will introduce a case study of an autobus company to show how it aspires to be a leader in the newly introduced autobus industry in Indonesia. Analyzed through a strategy canvas, Kano model, four actions framework and characterized as Kano-Blue Ocean approach, this case study provides valuable information on how accompany reinforces its competitive advantage from the red ocean while it transitions into a blue ocean by creating an innovative marketing strategy. This study provides a good example in the field of marketing and innovation management.

오늘날 기업들이 가장 중요시 여기는 주제 중 하나는 치열한 레드오션(red ocean)이 아닌 경쟁자가 없는 블루오션(blue ocean)을 찾는데 많은 노력을 기울이고 있다. 본 연구에서는 이러한 블루오션을 이용하여 성공한 인도네시아의 버스회사의 사례(case study)를 통해 알아보고자 한다. 본 연구에서 사례로 제시한 기업의 경우 전략 캔버스, Kano 모델, 4가지 행동 프레임워크를 바탕으로 Kano 블루오션 전략모델 모델을 제시하여 치열한 경쟁이 벌어지는 레드오션에서 경쟁우위를 점하고 이를 통해 블루오션으로 전환하는 유용한 방법론을 알아보고 이를 통해 마케팅 및 경영혁신을 이루고자 하는데 기여하고자 한다.

Keywords

References

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