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Korean Society of Muscle and Joint Health (대한근관절건강학회)
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The Mediating Effect of Emotional Intelligence on the Relationship between Emotional Labor and Psychological Well-being of Clinical Nurses

임상간호사의 감정노동과 심리적 안녕감의 관계에서 감성지능의 매개효과

  • Kang, Su-Mi (Department of Nursing, Dong-A University) ;
  • Bae, Sun Hyoung (College of Nursing.Nursing Research Institute, Ajou University)
  • 강수미 (동아대학교 간호학과) ;
  • 배선형 (아주대학교 간호대학.간호과학연구소)
  • Received : 2015.10.09
  • Accepted : 2015.11.12
  • Published : 2015.12.31
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Abstract

Purpose: The purpose of this study is to determine the mediator or moderator effect of clinical nurses' emotional intelligence on the relationship between the emotional labor and psychological well-being. Methods: Data was collected from 240 nurses in tertiary hospitals located in B city using structured questionnaires. Data was analyzed with descriptive statistics, Pearson's correlation coefficient and hierarchical multiple regression using the SPSS program. Results: Clinical nurses' emotional intelligence had a significant correlation with emotional labor (r=-.13, p=.039) and psychological well-being (r=.52, p<.001). Also, clinical nurses' emotional intelligence showed mediating effects between the emotional labor and psychological well-being. However, emotional intelligence did not show moderating effects. Conclusion: The results of this study show that the clinical nurses' emotional intelligence has an important influence on nurses' emotional labor and psychological well-being. This finding points to the importance of emotional intelligence to increase psychological well-being and suggests that the hospital should develop education and training programs to enhance nurses' emotional intelligence and promote clinical nurses' psychological well-being.

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References

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