The Journal of the Korea Contents Association (한국콘텐츠학회논문지)

The Korea Contents Association (한국콘텐츠학회)
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Using Outcome-based Evaluation to Assess the Impact of a Museum-based Program

박물관을 활용한 사회적 약자 지원 교육 프로그램 영향 평가

  • 한주형 (미시간주립대학교 관광학전공) ;
  • 노은정 (미시간주립대학교 관광학전공)
  • Received : 2014.07.11
  • Accepted : 2014.09.12
  • Published : 2014.11.28
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Abstract

Museums increasingly are expected to be accountable for effectiveness of both new and existing programs, and to broaden and diversify community members served. One approach is to expand program services beyond those for traditional on-site visitors to non-traditional more diverse populations, including at-risk populations. Program evaluators are challenged to verify achievement of such lofty goals in the short term and during early program implementation. Nevertheless, it is critical to examine impacts of newly developed programs to determine viability and to improve them. This study assessed the impacts and efficacy of an on-going, non-traditional museum program targeting transitional homeless people in the community. Results presented a strategy for conceptually framing an assessment of a collaborative museum program serving non-traditional museum clients. Also, this study showed how aspects of one program were perceived by participants, and how those perceptions correspond with program outcomes.

현대사회에서 박물관은 기존의 전통적인 역할을 넘어, 지역사회와의 소통 및 교육의 공간으로서의 사회적 역할에 대한 중요성이 강조되고 있다. 박물관의 다양한 기능 중에서도 특히 사회적 약자 지원과 관련하여 "교육적 기능"이 교육 참가자 및 사회에 미치는 영향은 매우 크다. 사회적 약자를 대상으로 한 박물관 교육은 역사와 문화를 체험하는 기회를 제공함과 동시에 개인의 삶 그리고 지역사회 일원으로서의 역할에 대한 자존감을 함양하고, 나아가 긍정적인 사회 기반 구축에 기여하는 효과가 기대된다. 이러한 프로그램의 성과와 효과분석은 지속적인 평가와 개선 및 실천을 전제로 논의가 계속 되어야 하겠지만, 새로운 프로그램을 시작하고 개선 발전 시켜야 하는 초기 단계에서의 평가 또한 중요하다. 이를 위해 본 연구에서는 현재 신설, 운영되고 있는 노숙자를 대상으로 한 박물관 교육 프로그램을 질적 평가 방법을 통해 그 성과와 효과를 살펴보고자 하였다. 본 연구를 통해 박물관을 활용한 사회적 약자 지원 교육 프로그램의 평가 모델을 제시하였다. 또한 개발된 평가 모델을 실제 적용하여 프로그램을 평가하고, 그 성과를 측정 하였다.

Keywords

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