DOI QR코드

DOI QR Code

경력만족의 선행변인으로서의 조직공정성: 통합적 문헌연구를 통한 개념적 모델 도출

Organizational Justice as the Antecedent of Career Satisfaction: Building a Conceptual Model from an Integrative Literature Review

  • 오정록 (우송대학교 글로벌서비스경영학부)
  • 투고 : 2014.08.14
  • 심사 : 2014.11.04
  • 발행 : 2014.11.28

초록

이 논문의 목적은 통합적 문헌연구를 통해 경력만족의 선행변인으로서의 조직공정성(분배공정성, 절차공정성, 상호작용공정성)에 관해서 고찰하는 것이다. 또한 이 연구는 경력개발을 위한 조직지원(조직의 스폰서십)이 조직공정성과 경력만족의 관계에서 잠재적인 매개변수로서 기능할 수 있는지를 탐색하는 것을 목적으로 한다. 선행 연구들에 관한 통합적 문헌조사에 기초하여, 이 연구는 조직공정성과 경력만족과의 관계를 경력개발을 위한 조직지원과 더불어 개념적 모델로서 제시하였다. 이러한 개념적 모델에 의하면 조직공정성은 경력만족의 주요한 선행변인의 하나로 포함될 수 있으며, 경력개발을 위한 조직지원은 조직공정성과 경력만족의 관계를 매개하는 변수로서 기능할 수 있다. 이 연구는 직장 내 경력개발의 맥락에서 조직공정성과 경력만족과의 관계를 규명함으로써 인적자원개발 분야에 기여한다. 나아가 이 연구는, 경력만족에 영향을 줄 수 있는 잠재적인 매개변수들과 같이, 조직공정성과 관련된 다양한 요인에 관한 연구를 수행하기 위한 추가적인 이론적 기초를 제공해 준다고 할 수 있다.

The purpose of this study was to explore organizational justice (distributive, procedural, and interactional justice) as the antecedent of and career satisfaction by conducting an integrative literature review. In addition, this study aimed to identify organizational support for career development (i.e., organizational sponsorship) as the potential mediating variable between organizational justice and career satisfaction. Based on an integrative literature review of previous research, this study proposed the conceptual model on the relationship between organizational justice and career satisfaction along with organizational support for career development. According to the conceptual model, organizational justice can add to the pool of important antecedents of career satisfaction, and organizational support for career development could mediate the relationship between organizational justice and career satisfaction. This study contributed to the human resource development (HRD) field through investigating the relationship between organizational justice and career satisfaction in a career development context in the workplace. Further, this study provided additional theoretical backgrounds to conduct organizational justice related research on diverse factors, such as potential mediating variables, influencing career satisfaction.

키워드

참고문헌

  1. T. A. Judge, C. A. Higgins, C. J. Thoresen, and M. R. Barrick, "The big five personality traits, general mental ability, and career success across the life span," Personnel Psychology, Vol.52, pp.621-651, 1999. https://doi.org/10.1111/j.1744-6570.1999.tb00174.x
  2. U. Gattiker and L. Larwood, "Predictors for manager's career mobility, success and satisfaction," Human Relations, Vol.41, pp.569-591, 1988. https://doi.org/10.1177/001872678804100801
  3. M. Igbaria, J. H. Greenhaus, and S. Parasraman, "Career orientations of MIS employees: An empirical analysis," MIS Quarterly, Vol.15, pp.151-169, 1991. https://doi.org/10.2307/249376
  4. R. Cropanzano and T. A. Wright, "Procedural justice and organizational staffing: A tale of two paradigms," Human Resource Management Review, Vol.13, pp.7-39, 2003. https://doi.org/10.1016/S1053-4822(02)00097-9
  5. S. Gilliland and D. Steiner, "Causes and consequences of applicant perceptions of unfairness," In R. Cropanzano (Ed.), Justice in the workplace: From theory to practice, London, UK: Lawrence Erlbaum Associates, 2001.
  6. S. W. Gilliland, "Effects of procedural and distributive justice on reactions to a selection system," Journal of Applied Psychology, Vol.79, No.5, pp.691-701, 1994. https://doi.org/10.1037/0021-9010.79.5.691
  7. B. Erdogan, "Antecedents and consequences of justice perceptions in performance appraisals," Human Resource Management Review, Vol.12, pp.555-578, 2002. https://doi.org/10.1016/S1053-4822(02)00070-0
  8. R. Folger and M. A. Konovsky, "Effects of procedural and distributive justice on reactions to pay raise decisions," Academy of Management Journal, Vol.32, No.1, pp.115-130, 1989. https://doi.org/10.2307/256422
  9. M. A. Lemons and C. A. Jones, "Procedural justice in promotion decisions: Using perceptions of fairness to build employee commitment," Journal of Managerial Psychology, Vol.16, No.4, pp.268-280, 2001. https://doi.org/10.1108/02683940110391517
  10. D. Cowherd and D. Levine, "Product quality and pay equity between lower-level employees and top management: An investigation of distributive justice theory," Administrative Science Quarterly, Vol.37, No.2, pp.302-320, 1992. https://doi.org/10.2307/2393226
  11. R. Folger and G. Greenberg, "Procedural justice: An interpretive analysis of personnel systems," In K. Rowland and G. Ferris (Eds.), Research in Personnel and Human Resource Management, Greenwich, CT: JAI Press, Vol.3, pp.141-183, 1985.
  12. D. R. Bobocel, L. M. Davey, L. S. Son Hing, and M. P. Zanna, "The concern for justice and reactions to affirmative action: Cause or rationalization?," In R. Cropanzano (Ed.), Justice in the Workplace: From theory to practice, London, UK: Lawrence Erlbaurn Associates, 2001.
  13. M. A. Quinones, "Pretraining context effects: Training assignment as feedback," Journal of Applied Psychology, Vol.80, No.2, pp.226-238, 1995. https://doi.org/10.1037/0021-9010.80.2.226
  14. O. Nordhaug, "Reward functions of personnel training," Human Relations, Vol.42, No.5, pp.373-388, 1989. https://doi.org/10.1177/001872678904200501
  15. K. C. Wooten and A. T. Cobb, "Career development and organizational justice: Practice and research implications," Human Resource Development Quarterly, Vol.10, No.2, pp.173-179, 1999. https://doi.org/10.1002/hrdq.3920100207
  16. R. Foster, Individual resistance, organizational justice, and employee commitment to planned organizational change, Unpublished doctoral dissertation, University of Minnesota, Minneapolis/St. Paul, 2007.
  17. K. C. Wooten and L. P. White, "Linking OD's philosophy with justice theory: Postmodern implications," Journal of Organizational Change, Vol.12, No.1, pp.7-20, 1999. https://doi.org/10.1108/09534819910255289
  18. J. Brockner and J. Greenberg, "The impact of layoffs on survivors: An organizational justice perspective," In J. Carroll (Ed.), Applied social psychology and organizational settings, Hillsdale, NJ: Erlbaum, pp.45-75, 1990.
  19. M. C. Kernan and P. J. Hanges, "Survivor reactions to reorganization: Antecedents and consequences of procedural, interpersonal, and informational justice," Journal of Applied Psychology, Vol.87, No.5, pp.916-928, 2002. https://doi.org/10.1037/0021-9010.87.5.916
  20. D. Brown, L. Brooks, and Associates (Eds.), Career choice and development: Applying contemporary theories to practice (2nd ed.), San Francisco: Jossey-Bass. 1990.
  21. J. H. Greenhaus and G. A. Callanan, Career management (2nd ed.), Orlando: Dryden Press, 1994.
  22. T. G. Gutteridge, Z. B. Leibowitz, and J. E. Shore, Organizational career development, San Francisco: Jossey-Bass, 1993.
  23. S. Bagdadli and F. Paoletti, "The importance of organisational justice in career decision," Paper presented at the Academy of Management Proceedings, pp.1-6, 2000.
  24. J. R. Crawshaw, Managing careers and managing fairness: An organisational justice theory perspective on employee evaluations of, and reactions to, their career management, Unpublished doctoral dissertation, Aston University, UK, 2005.
  25. J. Colquitt, J. Greenberg, and C. Zapata-Phelan, "What is organizational justice? A historical overview," In J. Greenberg and J. Colquitt (Eds), Handbook of organizational justice, London, UK: Routledge, pp.3-56, 2005.
  26. R. Folger and R. Cropanzano, Organizational justice and human resource management, Thousand Oaks, CA: Sage, 1998.
  27. R. J. Bies and J. S. Moag, "Interactional justice: Communication criteria of fairness," Research on Negotiation in Organizations, Vol.1, pp.43-55, 1986.
  28. G. C. Homans, Social behavior: Its elementary forms, London, UK: Routledge and Kegan Paul, 1961.
  29. M. Blau, Exchange and power in social life, New York, NY: Wiley, 1964.
  30. J. Adams, "Inequity in social exchange," Advances in Experimental Social Psychology, Vol.2, pp.267-299, 1965. https://doi.org/10.1016/S0065-2601(08)60108-2
  31. R. Cropanzano and R. Folger, "Referent cognitions and task decision autonomy: Beyond equity theory," Journal of Applied Psychology, Vol.74, pp.293-299, 1989. https://doi.org/10.1037/0021-9010.74.2.293
  32. J. Thibaut and L. Walker, "A theory of procedure," California Law Review, Vol.66, pp.541-566, 1978. https://doi.org/10.2307/3480099
  33. G. Leventhal, J. Karuza, and W. Fry, "Beyond fairness: A theory of allocation preferences," Justice and Social Interaction, Vol.3, pp.167-218, 1980.
  34. J. Greenberg, "Stealing in the name of justice: Informational and interpersonal moderators of theft reactions to underpayment inequity," Organizational Behavior and Human Decision Processes, Vol.54, pp.81-103, 1993. https://doi.org/10.1006/obhd.1993.1004
  35. E. Lind and T. Tyler, The social psychology of procedural justice, New York, NY: Plenum Press, 1988.
  36. R. Folger, R. Cropanzano, and B. Goldman, "What is the relationship between justice and morality," In J. Greenberg and J. Colquitt (Eds), Handbook of organizational justice, Mahwah, NJ: Lawrence Erlbaum Associates Publishers, pp.215-245, 2005.
  37. P. D. Sweeney and D. B. McFarlin, "Workers' evaluations of the "ends" and the "means": An examination of four models of distributive and procedural justice," Organizational Behavior and Human Decision Processes, Vol.55, pp.23-40, 1993. https://doi.org/10.1006/obhd.1993.1022
  38. J. Brockner and P. Siegel, "Understanding the interaction between procedural and distributive justice: The role of trust," In R. Kramer and T. Tyler (Eds), Trust in organizations: Frontiers of theory and research, Thousand Oaks, CA: Sage, pp.390-403, 1996.
  39. S. Alexander and M. Ruderman, "The role of procedural and distributive justice in organizational behavior," Social Justice Research, Vol.1, pp.177-198, 1987. https://doi.org/10.1007/BF01048015
  40. R. J. Bies, "The predicament of injustice: The management of moral outrage," In L. Cummings and B. Staw (Eds.), Research in organizational behavior, Greenwich, CT: JAI Press, Vol.9, pp.289-319, 1987.
  41. J. R. Crawshaw, "Justice source and justice content: Evaluating the fairness of organizational career management practices," Human Resource Management Journal, Vol.16, No.1, pp.98-120, 2006. https://doi.org/10.1111/j.1748-8583.2006.00006.x
  42. T. Amabile and S. Kramer, The progress principle: Using small wins to ignite joy, engagement, and creativity at work, Boston, MA: Harvard Business School Press, 2011.
  43. E. H. Schein, Career dynamics: Matching individual and organizational needs, Reading, Massachusetts: Addison-Wesley, 1978.
  44. K. L. Sauer, Job and career satisfaction of management dietitians. Unpublished doctoral dissertation, Kansas State University, Manhattan, 2009.
  45. J. W. Lounsbury, J. M. Loveland, E. D. Sundstrom, L. W. Gibson, A. W. Drost, and F. L. Hamrick, "An investigation of personality traits in relation to career satisfaction," Journal of Career Assessment, Vol.11, No.3, pp.287-307, 2003. https://doi.org/10.1177/1069072703254501
  46. R. Sterm, "Are psychiatrists more dissatisfied with their careers than other physicians?," Psychiatric Services, Vol.52, p.581, 2001. https://doi.org/10.1176/appi.ps.52.5.581
  47. J. H. Greenhaus, S. Parasuraman, and W. M., Wormely, "Effects of race on organizational experiences, job performance, evaluations, and career outcomes," Academy of Management Journal, Vol.33, pp.64-86, 1990. https://doi.org/10.2307/256352
  48. L. L. Martins, K. A. Eddleston, and J. F. Veiga, "Moderators of the relationship between work-family conflict and career satisfaction," Academy of Management Journal, Vol.43, pp.399-409, 2002.
  49. G. F. Dreher and A. A. Ash, "A comparative study of mentoring among men and women in managerial, professional, and technical positions," Journal of Applied Psychology, Vol.75, pp.539-546, 1990. https://doi.org/10.1037/0021-9010.75.5.539
  50. T. W. H. Ng, L. T. Eby, K. L. Sorensen, and D. C. Feldman, "Predictors of objective and subjective career success: A meta-analysis," Personnel Psychology, Vol.58, pp.367-408, 2005. https://doi.org/10.1111/j.1744-6570.2005.00515.x
  51. Y. Baruch, "Career development in organizations and beyond: Balancing traditional and contemporary viewpoints," Human Resource Management Review, Vol.16, pp.125-138, 2006. https://doi.org/10.1016/j.hrmr.2006.03.002
  52. B. R. Barnett and L. Bradley, "The impact of organisational support for career development on career satisfaction," Career Development International, Vol.12, No.7, pp.617-636, 2007. https://doi.org/10.1108/13620430710834396
  53. A. De Vos, K. Dewettinck, and D. Buyens, "The professional career on the right track: A study on the interaction between career self-management and organizational career management in explaining employee outcomes," European Journal of Work and Organizational Psychology, Vol.18, No.1, pp.55-80, 2009. https://doi.org/10.1080/13594320801966257
  54. H. Kong, C. Cheung, and H. Q. Zhang, "Career management systems: What are China's state-owned hotels practising?," International Journal of Contemporary Hospitality Management, Vol.22, No.4, pp.467-482, 2010. https://doi.org/10.1108/09596111011042695
  55. H. Kong, C. Cheung, and H. Song, "Hotel career management in China: Developing a measurement scale," International Journal of Hospitality Management, Vol.30, pp.112-118, 2011. https://doi.org/10.1016/j.ijhm.2010.07.003
  56. C. Orpen, "The effects of organizational and individual career management on career success," International Journal of Manpower, Vol.15, pp.27-37, 1994. https://doi.org/10.1108/01437729410053617
  57. A. Pazy, "Joint Responsibility: The Relationships Between Organizational and Individual Career Management and the Effectiveness of Careers," Group and Organization Management, Vol.13, pp.311-331, 1988. https://doi.org/10.1177/105960118801300305
  58. J. Sturges, D. Guest, N. Conway, and K. M. Davey, "A longitudinal study of the relationship between career management and organizational commitment among graduates in the first ten years at work," Journal of Organizational Behavior, Vol.23, pp.731-748, 2002. https://doi.org/10.1002/job.164
  59. J. Arnold, Managing careers into the 21st century, London, UK: Paul Chapman, 1997.