The Journal of Society for e-Business Studies (한국전자거래학회지)

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The Effect of Individual Motivated Propensity on Perceived Characteristics and Use Intentions for Mobile Medical Service

개인 동기성향의 차이가 스마트폰 의료서비스 사용의도에 미치는 영향에 대한 구조관계 연구

  • Received : 2014.11.06
  • Accepted : 2014.11.24
  • Published : 2014.11.30
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Abstract

This paper attempts to analyze how the psychological factors would have an effect on the user's intention to make use of the mobile care via smart-phone, identifying the relationships among individual motivation propensity that consists of prevention propensity and promotion propensity, perceived usefulness and ease of use, perceived cost, behavioral use attitude and use intention based on technology acceptance model, and verifying them empirically through the structural equation modeling. The findings are as the followings. First, prevention motivation propensity affects positively on usefulness of smart-phone for mobile care service, but there are no significant indications that it affects on the ease of use and perceived cost. Second, promotion propensity affects positively on perceived ease of use and perceived cost of smart-phone for mobile care service, but there is no significant indication that it affects on perceived usefulness. Third, perceived usefulness and ease of use, and perceived cost affects positively on the use attitude. In sum, this paper confirms that the prevention propensity and promotion propensity might be used as antecedent variables for developing new smart-phone services of mobile care.

본 연구는 소비자들이 스마트폰 의료서비스를 사용하는데 영향을 미치는 심리적인 요인을 분석하여 스마트제품의 서비스 개발을 위한 운영방안을 도출하고자 하였다. 이를 위해 본 연구에서는 안정지향적 성향, 성과지향적 동기성향, 지각된 사용 유용성과 사용 용이성, 지각된 비용, 사용태도, 사용의도 간의 인과관계를 기술수용모형을 사용하여 규명하였다. 이 모형의 가설검증을 위해 구조방정식 통계분석을 하였다. 결과는 첫째, 안정지향적인 성향은 스마트폰 의료서비스에 대한 유용성에 유의적인 정(+)의 영향을 주었지만, 사용 용이성과 비용에는 유의한 영향이 없었다. 둘째, 성과지향적인 성향은 스마트폰 의료서비스에 대한 사용 용이성과 비용에 유의적인 정(+)의 영향을, 반면 유용성에는 유의한 영향이 없었다. 셋째, 스마트폰 의료서비스의 유용성, 사용 용이성, 비용은 사용태도에 유의적인 정(+)의 영향을, 넷째, 스마트폰 의료서비스의 사용태도는 사용의도에 유의적인 정(+)의 영향을 미쳤다. 따라서 본 연구는 개인의 동기성향의 차이가 사용자 행동의도의 선행변수로서 가능성을 실증하였다는데 의의가 있다.

Keywords

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