디지털융복합연구 (Journal of Digital Convergence)

  • 제12권10호
  • /
  • Pages.433-443
  • /
  • 2014
  • /
  • 2713-6434(pISSN)
  • /
  • 2713-6442(eISSN)
한국디지털정책학회 (The Society of Digital Policy and Management)
권호 표지
DOI QR코드

DOI QR Code

병원 행정직의 직무스트레스와 관련된 요인

Factors Related to Occupational Stress among Hospital Administrative Staff

  • 김승희 (전주비전대학교 보건행정학과) ;
  • 배상윤 (전주비전대학교 보건행정학과)
  • Kim, Seung-Hee (Dept. of Health Administration, Vision University of Jeonju) ;
  • Bae, Sang-Yun (Dept. of Health Administration, Vision University of Jeonju)
  • 투고 : 2014.08.02
  • 심사 : 2014.10.20
  • 발행 : 2014.10.28
PDF 다운로드
⟨ 이전 논문 다음 논문 ⟩

초록

본 연구는 병원행정직 근무자들의 직무스트레스와 관련된 요인들을 규명하고자 시도하였다. 조사대상은 전라북도 지역의 30개 병원에서 임의로 선정된 재직자 189명으로 하였으며, 자료 수집은 2014년 6월 1일부터 두달 동안에 무기명 자기기입식 설문지를 통해 이루어졌다. 다중회귀분석 결과, 남성보다는 여성에서, A형 행동유형 점수가 높을수록, 우연신념이 높을수록, 외적통제신념이 낮을수록, 자아존중감이 낮을수록, 사회심리적 스트레스 수준이 높을수록, 우울수준이 높을수록 직무스트레스가 유의하게 높았으며, 투입된 변수들의 설명력은 55.8%이었다. 이상의 연구결과를 볼 때, 병원행정직 근무자들의 직무스트레스를 줄이기 위해서는 A형 행동유형 및 통제신념을 관리하고, 자아존중감을 높이고, 사회심리적 스트레스 및 우울수준울 낮추는 노력이 필요할 것으로 판단된다.

This study is performed to determine factors related to occupational stress among some hospital administrative staff. It surveyed 189 staff working in Jeonbuk area during the period from June 1st to July 31th, 2014. The structured self-administered questionaires were delivered and they were collected without respondents' personal information. The results of multiple regression analysis show the followings. The occupational stress of respondents turned out to be significantly higher in following groups: a group of female, a group that the type A behavior pattern is higher, a group that chance locus of control is higher, a group that external locus of control is lower, a group of the lower self esteem, a group of higher psycho-social stress, and a group of higher depression. Their explanatory power was 55.8%. In conclusion, the results of the study indicate that the efforts, to manage the type A behavior pattern and belief of control, to increase self esteem, and to decrease psycho-social stress and depression level, are required to reduce the occupational stress of the hospital administrative staff.

키워드

참고문헌

  1. S. J. Chang, S. B. Koh, D. M. Kang, M. K. Kang,, C. G. Lee, J. J. Jung, J. J. Cho, M. Son, C. H. Chae, J. W. Kim, Developing an occupational stress scale for korean employees. The Korean journal of occupational and environmental medicine, Vol. 17, No. 4, pp. 297-317. 2005.
  2. J. H. Lee, W. H. Cho, S. J. Chang, Y. H. Kim, The Effects of work and psychosocial stress on job satisfaction, organizational commitment, and leaving intention in general hospital female office workers, Korean journal of hospital management, Vol. 17, No. 1, pp. 1-22, 2012.
  3. S. J. Chang, S. B. Koh, M. G. Kang, S. J. Hyun, B. S. Cha, J. K. Park, J. H. Park, S. A. Kim, D. M. Kang, S. S. Chang, K. J. Lee, E. H. Ha, M. N. Ha, J. M. Woo, J. J. Cho, H. S. Kim, J. S. Park, Correlates of self-rated fatigue in Korean employees. Korean J Prev Med, Vol. 38, No. 1, pp. 71-81, 2005.
  4. M. Friedman, RH. Rosenman, Association of specific overt behavior pattern with blood and cardiovascular findings. JAMA, Vol 169, No. 12, pp. 1286-1296, 1959. https://doi.org/10.1001/jama.1959.03000290012005
  5. J. Rotter, Social learning and clinical psychology. Englewood Cliffs, NJ, Pentice-Hall, Inc. 1954.
  6. S. J. Chang, S. B. Koh, M. G. Kang, B. S. Cha, J. K. Park, S. J. Hyun, J. H. Park, S. A. Kim, D. M. Kang, S. S. Chang, K. J. Lee, E. H. Ha, M. Ha, J. M. Woo, J. J. Cho, H. S. Kim, J. S. Park, Epidemiology of psychosocial distress in korean employees. Korean J Prev Med, Vol. 38, No. 1, pp. 25-37, 2005.
  7. N. Y. Kim, J. M. Woo, Stress and depression. Korean J. Str. Res, Vo. 14, pp. 85-89, 2006.
  8. S. G. Haynes, S. Levine, N. Scotch, M. Feinleib, W. Kannel, The relationship of psychosocial factors to coronary heart disease in the framingham study. Am J Epidemiol, Vol. 107, No. 5, pp. 362-383, 1978. https://doi.org/10.1093/oxfordjournals.aje.a112556
  9. S. J. Chang, A study on the distribution and risk factors for psychosocial distress, and the development work site stress reduction program. Ministry of Health & Welfare. Seoul. 2001.
  10. H. Levenson, Multidimensional locus of control in psychiatric patients. J Cons Clin Psychol, Vol. 41, No. 3, pp. 397-404, 1973. https://doi.org/10.1037/h0035357
  11. M. Rosenberg, Society and the adolescent self-image. Princeton University Press, Princeton, N.J. pp. 46-68, 1965.
  12. BJ. Jon, Self-esteem: A test of its measurability. Yonsei Journal, Vol. 11, 107-129. 1974.
  13. J. E. Schwartz, L. Jandorf, L. B. Krupp, The measurement of fatigue: A new instrument, J Psychosom Res, Vol. 37, No. 7, pp. 753-762, 1993. https://doi.org/10.1016/0022-3999(93)90104-N
  14. D. Goldberg, Manual of the general health questionnaire. Nfer-Nelson, 1978.
  15. S. J. Chang, Standardization of collection and measurement of health statistics data. The Korean Society for Preventive Medicine. pp. 92-143, 2000.
  16. MM. Weissman, BZ. Locke, Comparison of a self-report symptom rating scale(CES-D) with standardized depression rating scales in psychiatric populations. Am J Epidemiol, Vol. 102, pp. 430-431, 1975. https://doi.org/10.1093/oxfordjournals.aje.a112183
  17. M. J. Cho, K. H. Kim, Diagnostic validity of the CES-D(korean version) in the assessment of DSM-III-R major depression. Journal of the Korean Neuropsychiatric Association, Vo. 32, No. 3, pp. 381-399, 1993.
  18. S. J. Chang Standardization of job stress measurement scale for korean employee. Korea occupational safety and health agency(OSHRI). pp. 17-41, 2004.
  19. K. H. Cho, D. B. Lee, Y. C. Cho, Psychosocial distress and its related factors among clerical public officers. Korean J Occup Environ Med, Vol. 19, No. 1, pp. 26-37, 2007.
  20. D. H. Kim, N. S. Kim, A comparative analysis of the job stress of workers in general hospitals and special.specialized hospitals, Journal of the Korea Academia-Industrial cooperation Society, Vol. 14, No. 8 pp. 3704-3714, 2013. https://doi.org/10.5762/KAIS.2013.14.8.3704
  21. S. J. Chang, et al., Study on the development of standardized job stress measurement scale for korean employees. The second yearly report, The korea occupational safety and health agency(KOSHA). 2004.
  22. H. Y. So,, H. S, Yoon,, Y. C. Cho, Effects of quality of sleep and related factors for fatigue symptoms of nurses in an university hospital, korean society of adult nursing, Vol. 20, No. 4, pp. 513-525, 2008.
  23. J. J. Chung, The effect of hospital environment on employees job stress, Korean journal of environmental health society, Vol. 28, No. 3, pp.72-76, 2002.
  24. H. S. Kim, The mediating effects of self-efficacy on the relationship between job-stress and depression. Journal of the korea academia-industrial cooperation Society. Vol. 14, No. 10, pp. 5069-5077, 2013. https://doi.org/10.5762/KAIS.2013.14.10.5069