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A study on the effectiveness of core competency courses according to facilitating strategy of learning transfer focusing H Corporation

학습전이 촉진 전략에 따른 핵심역량교육의 효과성 연구 -H사 사례를 중심으로-

  • Received : 2014.05.23
  • Accepted : 2014.08.20
  • Published : 2014.08.28

Abstract

The purpose of this study is to demonstrate the effectiveness of core competency courses by scrutinizing H Corporation case. The primary data survey was taken from direct and indirect participants of H Corporation core competency courses. The findings from the study are as follow. Firstly, before-and-after average differences were significant in inspecting core competency courses. Secondly, participants' own expected core competency was comparatively lower than how observers evaluated the participants. Thirdly, Core competency courses directly and indirectly influenced on the business performance. Therefore, the conclusions of the study are firstly, core competency courses may work effectively for the goal of the company in changing employees' organizational behavior. Secondly, for the better result of the core competency courses, customized and integrated learning transfer model for the particular company should be designed from the beginning of the education.

본 연구의 목적은 H사에서 실시한 핵심역량교육을 사전-사후검사설계 및 성공사례기법을 적용 분석하여 학습전이 및 경영성과에의 기여 등 효과성을 검증하고 시사점을 제시하는데 있다. 핵심역량교육에 참여한 학습자 본인, 관찰자 집단(상사, 동료, 부하)을 대상으로 설문을 실시하여 1,012명의 응답을 최종분석에 활용하였다. 주요 연구결과는 첫째, 핵심역량교육의 사전-사후검사 평균차이가 유의미하였다. 둘째, 관찰자들이 인식하는 학습자들의 역량수준이 학습자 본인이 인식하는 것보다 높은 것으로 나타났다. 셋째, 성공사례기법을 통한 검증 결과 핵심역량교육이 경영성과에 직 간접적으로 기여한 것으로 확인되었다. 본 연구의 결론은 다음과 같다. 첫째, 인재상 공유를 위한 핵심역량교육이 조직성과에 직 간접적으로 기여하기 때문에 조직구성원의 행동 변화를 위한 효과적인 개입방법으로 적극활용해야 하겠다. 둘째, 핵심역량교육이 교육효과를 달성하기 위해서는 통합적 학습전이모형을 설계하고, 학습전이 촉진을 위한 학습자 개인과 조직의 협력적 분위기가 형성되어야 하겠다.

Keywords

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