Journal of the Korea Safety Management & Science (대한안전경영과학회지)

Korea Safety Management & Science (대한안전경영과학회)
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The Effect of Frequent Change in Railway Driving Regulations on Human Error

철도운전관련규정의 잦은 변경이 휴먼에러에 미치는 영향

  • Received : 2014.04.16
  • Accepted : 2014.06.23
  • Published : 2014.06.30
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Abstract

Korean societal concern for the train accidents is fast and widely increasing with an ever-increasing demand and use for KTX. Most of these train accidents are inclined to be caused by human error. Experts used to attribute the causes of human error to the defects in various aspects such as technology, organizational system, practices, corporate culture, and/or human resource itself. Among the diverse causes of human error, an important one, even though it was rarely focused, may be the issue of impact of rule or procedure change on human error. Giving attention to the implicit importance of this issue, this study intends to highlight the theme of frequent procedure change in railway driving manual as a critical factor of human error. To attain this purpose mentioned above, dual methodologies were adopted. One is to qualitatively analyze the real cases of procedure change in relevant manuals followed by the incident case(passing the station scheduled to stop) happened lately. Another is to quantitatively perform statistical analysis based on questionnaires received from 224 train drivers. Results show that frequent changes in internal affairs procedure is or may be an important factor causing stress and human error from train drivers.

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References

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Cited by

  1. 도시철도 기관사조직의 안전리더십과 관련요인 간의 인과관계 구조분석 vol.19, pp.4, 2017, https://doi.org/10.12812/ksms.2017.19.4.105