Job Stress and Job Satisfaction among Nurses in Gastrointestinal Endoscopy Units

소화기 내시경실 간호사의 직무 스트레스와 직무 만족도

  • Son, Seung Suk (Digestive Disease Center, KonKuk University Medical Center) ;
  • Yang, Sook Ja (College of Health Sciences, Ewha Womans University)
  • 손승숙 (건국대학교병원 소화기병센터) ;
  • 양숙자 (이화여자대학교 건강과학대학 간호학부)
  • Received : 2014.05.31
  • Accepted : 2014.06.24
  • Published : 2014.08.29


Purpose: The purpose of this study was to investigate job stress and job satisfaction among nurses in gastrointestinal endoscopy units, and factors related to their job stress and job satisfaction. Methods: The study participants were 153 nurses working in gastrointestinal endoscopy units at eleven general hospitals. Job stress and job satisfaction were measured using nurses's job stress scale and the index of work satisfaction respectively. Results: The average job stress was 3.67 (range 1~5) and job satisfaction was 2.90 (range 1~5). Gastrointestinal endoscopy unit nurses, who were full time worker, having more than 7 years of clinical experiences, having higher incomes, having high subjective work-intensity, and having an intention to change their working units, showed greater job stresses than those of the others. There were significant differences in job satisfaction according to subjective health status, the types of employment, subjective work-intensity, subjective aptitude, intention to change working units, major nursing tasks, and the numbers of major nursing tasks. Also, the subjects's job stress showed a negative correlation with job satisfaction. Conclusion: Findings suggest that management strategies should be developed to increase job satisfaction focusing on general and job characteristics associated with job stress.