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The effect of need for closure on college students' problem situation perception and communication behaviors

인지적 종결욕구가 대학생들의 문제 상황인식과 커뮤니케이션 행동에 미치는 영향

  • Shin, Kyung-Ah (Dept. of Advertising & Public Relations, Hanyang University)
  • Received : 2013.10.16
  • Accepted : 2014.01.20
  • Published : 2014.01.28

Abstract

The purpose of this study was to explore the effect of need for closure on college students' problem recognition and communication behavior. Specifically, this research examined differences about situation recognitions and communication behaviors across level of need for closure factors (preference for order and structure, preference for predictability, decisiveness, discomfort with ambiguity, closed-mindeness). The results show that the participants with higher level of discomfort with ambiguity and low level of closed-mindeness are more likely to high problem recognition, constraint recognition, involvement recognition, and doing active communication behaviors.

본 연구는 대학생들이 자신들에게 직면한 문제에 관해 커뮤니케이션 행위에 참여하는데 있어 영향을 미치는 개인적 특성으로서 인지종결욕구의 영향을 탐색해 보고자 하였다. 이를 위해 수도권 및 충청도 지역의 대학생 605명을 대상으로 그들이 가장 많이 관심을 갖고 있는 문제인 반값등록금 문제에 대한 커뮤니케이션 행위를 탐색하고자, 인지종결욕구의 하위 차원으로서 구조화된 것 선호, 예측가능성 선호, 명확성, 모호함에 대한 불편함, 폐쇄적 사고 수준의 고/저에 따라 문제 상황에 대한 인식과 커뮤니케이션 행동에 각각 어떠한 차이가 있는지 살펴보았다. 분석 결과, 문제 상황이 해결되지 않고 모호한 정보들이 존재함에 대한 불편함 인식이 높으며 폐쇄적 사고 경향이 낮은 집단에게서 문제인식, 제약인식, 관여도 인식 수준이 모두 높은 것으로 나타났으며, 커뮤니케이션 행동 역시 적극적인 것으로 나타났다.

Keywords

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