Analysis of Factors Related to the Students' Satisfaction on 6-year Pharmacy Program and Strategic Planning

6년제 약대 학제시스템 만족도에 영향을 미치는 요인 분석 및 향후 전략

  • Lee, Heejung (College of Integrated Social Science, Dept. of Global Business, Cha University) ;
  • Shim, MiKyong (Graduate School of Clinical Pharmacy, Cha University) ;
  • Ha, Jungeun (College of Pharmacy, Cha University) ;
  • Kim, Hyunah (College of Pharmacy, Sookmyung Women's University) ;
  • Moon, Hongseop (College of Pharmacy, Mokpo National University) ;
  • Kwak, Hyesun (College of Pharmacy and Division of Life & Pharmaceutical Sciences, Ewha Womans University) ;
  • Choi, Kyungeob (College of Pharmacy, Cha University)
  • 이희정 (차의과학대학교 융합과학대학) ;
  • 심미경 (차의과학대학교 임상약학대학원) ;
  • 하정은 (차의과학대학교 약학대학) ;
  • 김현아 (숙명여자대학교 약학대학) ;
  • 문홍섭 (국립목포대학교 약학대학) ;
  • 곽혜선 (이화여자대학교 약학대학) ;
  • 최경업 (차의과학대학교 약학대학)
  • Received : 2014.10.13
  • Accepted : 2014.11.25
  • Published : 2014.12.31

Abstract

Background: The pharmacy education system in South Korea has changed from four-year degree program to two-year pre-pharmacy program plus four-year professional degree program (a total of six years) since 2009. Objectives: The purpose of this study is to assess final year student's satisfaction on this new pharmacy education system and to explore factors related to student satisfaction. Methods: A paper-and-pencil survey instrument was administered to all final year pharmacy students at four universities located in South Korea during September of 2014. The self-administered questionnaire contained 39 items. In part 1, the quality of education with regards to school utilities, education system, human resources, and communication domains were measured. In part 2, overall satisfactions with the new education system were asked to students. Responses were recorded on a seven point Likert scale. Results: A total of 207 students were participated in this study. Students showed low satisfaction on school utilities and standardization of education while they displayed high level of satisfaction on the quality of the faculty members and preceptors at clerkship sites. Factor analysis showed that education service was the most significant factor that affects students' satisfaction followed by facilities, standardized education, communication, administration, pharmacy practice (p<0.05). Conclusion: The qualification of faculty and preceptors ranked number one in students' satisfaction and it was the most significant factor. School facilities were found to be the second most significant factor in students' satisfaction while students displayed poor satisfaction. The study results might need to be reflected in future education planning to improve students' satisfaction.

Keywords

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