Journal of Internet Computing and Services (인터넷정보학회논문지)

Korean Society for Internet Information (한국인터넷정보학회)
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Development of The Korean Trust Index for Social Network Services

한국의 소셜네트워크서비스 신뢰지수 KTI 설계

  • Kim, Yukyong (School of Computer Science and Engineering, Soongsil University) ;
  • Jhee, Eun-Wha (School of Computer Science and Engineering, Soongsil University) ;
  • Shin, Yongtae (School of Computer Science and Engineering, Soongsil University)
  • Received : 2014.09.22
  • Accepted : 2014.11.12
  • Published : 2014.12.31
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Abstract

Due to the spread of unreliable online information on the social network services, the users are faced with a difficult problem for determining if the information is trustworthy or not. At present, the users should make a decision by themselves throughly for the trustworthiness of the information. Therefore, we need a way to systematically evaluate the trustworthiness of information on the social network services. In this paper, we design a trust index, called KTI (Korean Trust Index for SNS), as a criterion for measuring the trust degree of the information on the social network services. Using KTI, the users are readily able to determine whether the information is trustworthy. Consequently, we can estimate the social trust degree based on the variation of KTI. This paper derives the various factors affecting trust from the properties of the social network services, and proposes a model to evaluate the trustworthiness of information that is directly produced and distributed over the online network. Quantifying the trust degree of the information on the social network services allows the users to make efficient use of the social network.

소셜 네트워크를 통해 생산 유통되는 정보들은 신뢰할 수 없는 불분명한 정보들이 많고 그런 정보들이 무분별하게 확산되기 때문에 사용자들은 정보에 대한 신뢰성 여부를 판단하기가 힘들다. 특히 정보의 신뢰성에 대한 평가가 전적으로 사용자들의 판단에 맡겨지고 있는 상황에서, 온라인 정보의 신뢰도에 대한 체계적인 평가 방안의 마련이 절실하다. 본 논문에서는 소셜네트워크서비스의 신뢰도 평가 지표로서 KTI (Korean Trust Index for SNS)를 설계하여, 서비스 사용자들이 정보의 신뢰성을 판단할 수 있는 기준을 제시하였으며, 이를 통해 사회적 신뢰 수준을 분석할 수 있도록 하였다. SNS의 서비스 특성을 고려하여, 신뢰도에 영향을 주는 요인을 정의하였고 이를 바탕으로 온라인에서 유통되는 정보에 대한 신뢰도를 평가할 수 있는 신뢰모델을 설계하고 신뢰지수 KTI를 제시하였다. 신뢰지수 KTI의 개발은 SNS에 대한 신뢰 수준을 측정하여 이를 정량화함으로써, SNS 연결망을 효율적으로 활용하기 위한 신뢰 확보가 가능할 것으로 기대한다.

Keywords

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